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ADT Security Service

  1. Home Health Care
  2. Florida
  3. Palm Harbor Home Health Care Agencies
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Joel Spurling ★★★★★ 3 weeks ago

    AVOID this company. I have had ADT for now 8 months and have had issues with the system the entire time. Since getting it they have sent techs out 6 times with the same song and dance of clear you schedule for the 4 hour window, tech is new looks at things makes minor adjustments, says it is all good leaves and 2 days later system is having issues again. Find a company that specializes in their products and cares about customer satisfaction not just installs commodity hardware charging 10x what it cost them. If the system worked all would be good but that fact they attempt to rip you for what they can and then don't stand behind their system is an issue. Oh and their little wireless command systems are horrible can't support a 5,000 square foot home. If you are paying good money for your security and alarm system find a company that cares.

  • josh kaiser ★★★★★ 11 months ago

    Garbage company. Garbage system. False alarms will cost you money leaving you to not even use the system. When you call to cancel after 3 years they say you are in a contract you were never aware of and charge you $200 to cancel. Will never use ADT again. Useless scam.

  • David Argy ★★★★★ 11 months ago

    Terrible service. Almost impossible to cancel. I was billed for 2 months after I moved and cancelled the service. DO NOT USE THEM. I don't know if each office is independent or all national, but the overall service is terrible. Do Not Use.

  • David Alan Kohalisky ★★★★★ a year ago

    I am lucky that I listened to the recording before I committed to this service because they would of ripped me off, I was told one thing when we first started, then the recording said something else and then it hung up. When I called back, I got this song and dance "oh your service will be 52 something if you want a wireless service and you have to have a land line" I said I did, the price was the same, I cancelled the install and spoke with a manager who was a jerk for the word jerk, Anttwon, he said he will cancel the install but today the 9th I got an email confirming my tech to install on saturday. THIS IS B.S!!! this company is full of it and I will get my money back.. DONT USE THIS COMPANY

  • George Solomon ★★★★★ a year ago

    We have their service for 1 year now and we have nothing but problems with their system. we get numerous false alarms due to faulty sensors. Every time we get a false alarm and ADT activate the police we end up with $100 bill from the police department. ADT came several times to fix the system and few days after they leave its bad again. Mind you, every time they send you a tech to fix it, you have to take time off work and wait for his majesty 4 hour window as they will not give you an exact time. HORRIBLE, HORRIBLE HORRIBLE. DO NOT SIGN A 3 LEASE WITH THIS COMPANY




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