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Horizon Homecare

  1. Home Health Care
  2. Florida
  3. Spring Hill Home Health Care Agencies
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Suzanne Wood ★★★★★ 4 months ago

    Incredible! Is all I can say... Laurie and Ashley were phenomenal in ensuring I had the necessary equipment after my return home from hospital and giving me great physical therapy. The compassion and care exceeds my expectations, They became a friend/family member for a short period of time. Thank you horizon for making my recovery successful and a positive experience.

  • Ginger Conklin ★★★★★ 3 weeks ago

    Don't know why these nurses think it's ok to upset the elderly just because they are in pain all of a sudden they need hospice. Pat maybe you need hospice.. have some compassion for people when you work for these people.

  • DEBRA BROWN ★★★★★ 3 months ago

    I used this company for three months and loved the nurses and the care i received from them. Then I was readmitted to the hospital and when I was released called them to come back out because a picc line was inserted and i needed wound care. I had exhausted my home health visits thru my insurance company but due to the extend of my illness they agreed to authorize additional visits once the home health care agency sent in the paper work. I called for four days and was told they would work on it. Then my insurance company nurse in charge of my care called them an asked for the paperwork to get this done since this was considered critical due to the picc line and was told by the office that they decided to decline my care in their agency. No explanation why days of no homehealth provided and never a problem prior. My nurse at the insurance company was shocked and appalled that a company would treat a client with serious health issue like that and leave them without any care at a critical time. Since I no longer feel comfortable and safe in their care any longer i chose to have my doctor obtain another company otherwise i would have had to go back to the hospital as an inpt due to my picc line .Please do not trust this company to stick by you should things get tough they left me high and dry and potentially in danger of serious complications.

  • Theresa Ashey ★★★★★ 4 years ago

    My mother-in-law lives with my husband and I and receives various services from Horizon Health Care. I cannot say enough good things about the services she receives which have included physical and occupational therapies, a home health aide and nursing. Her progress with therapies has been great and everyone has been very kind and helpful. We will continue to use this agency whenever needed.

  • Ann Harris ★★★★★ 4 years ago

    The Horizon Home Care aide was lazy and incompetent. She could not even provide a proper bath. Complaints to the Horizon Home Health Care office went unanswered except to state that she was the only aide that they had in the entire area so she could not be replaced. The aide also caused damage to our home. Horizon Home Care refused to pay for the cost of repairs. The company owner was argumentative when the damage was reported. This is a small privately owned company. Be prepared to have no recourse except the legal system should you encounter a problem.

Horizon Homecare Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Horizon Homecare is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

99%

95%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

97%

98%
Checks on Patients Flu Shot:

78%

68%
Checks on Patients Pneumonia Shot:

85%

68%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

77%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

79%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

86%

0%
This
Agency

FL
Included Treatments to Prevent Bed Sores:

79%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
How Often Patients Improved Walking:

72%

59%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

12%

10%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

99%

77%
How Often Patients Improved Taking Medication by Mouth:

77%

46%
How Often Patients Had to be Admitted to the Hospital:

20%

14%
How Often Patients Needed Urgent Care From the ER:

8%

9%

Reviews from Patient Surveys

These Horizon Homecare reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Horizon Homecare to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

87%

85%
Discussed Medicines Pain & Home Safety:

85%

81%
Gave their Home Health Agency a Rating of 9 or 10:

81%

83%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

78%

78%
Completed Surveys:25892,720
Response Rate:

28%

28%

Cities Served by Horizon Homecare

Horizon Homecare serves ZIP codes that encompass all or part of each of the cities listed below.

Beverly Hills, FL
Brooksville, FL
Bushnell, FL
Crystal River, FL
Dade City, FL
Dunnellon, FL
Floral City, FL
Hernando, FL
Homosassa, FL
Homosassa Springs, FL
Inglis, FL
Inverness, FL
Lecanto, FL
Nobleton, FL
Spring Hill, FL
Webster, FL
Wildwood, FL



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