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LifePath Hosice and Palliative Care

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Overall Rating 2.1 / 5.0 ★★★★★

  • Keiffer Ellis
    ★★★★★ 4 months ago

    Worst hospice company! They promise things they can't deliver. Drug their feet when our family member needed antibiotics for a urinary tract infection. They did not process a analysis of the urine but placed our family member on a broad spectrum antibiotic. 6 Weeks it took us to get them to let us take our family member to the ER where they found 2 microorganisms causing the infection and treated the UTI with the correct antibiotics. We could go on and on about the lack of care, lack of response time (except when our family member died they were here within in an hr to pronounce our family member dead) and lack of recognizing symptoms in their patients. I'm an RN and I can tell you this company is pathetic and should be put out of business!

  • Stefanie McNeeley
    ★★★★★ 3 months ago

    We have been using their counseling/group therapy and children's group--- wonderful service. I don't know how we would have dealt with our loss without them!

  • Kristy Craig Anderson
    ★★★★★ 4 months ago

    The care we recieved for my 58 year-old mom during her final months as she battled stage 4 pancreatic cancer was seriously lacking. Didn't get a consistent nurse until we called numerous times and begged for one. Repeatedly sent wrong medications. Repeatedly sent medications late. Sent incorrect medical supplies. Recieved inconsistent information on her care every time we called (which was about 400 times, be prepared to call them A LOT). Call center blamed nurses, nurses blamed doctors, doctors blamed pharmacy for each mistake. Many nights we were at the pharmacy at 10 or 11 at night trying to get emergency medication due to their failure to get meds to her on time. Nearly every single day there was a challenge. When she passed they sent am auto-generated, plain white postcard that didn't even mention her by name, and had a counselor call (the 2nd call we recieved from any type of counselor or social worker in 4 months). NOTE: there are some loving, compassionate, exemplary nurses when you are lucky enough to recieve one of them. There are truly amazing people who work for this mess. But the lack of leadership, accountability, communication, and professionalism of this agency as a whole is deplorable. If you, like many of us, are forced to use Lifepath as it is the only Hospice choice in Tampa, BE ON TOP OF THEM. Call the number as many times as you need, as often as you need, and DEMAND your loved ones get the care they deserve. Hospice Leadership.....step up to the plate. Fix this mess. Get it together.

  • Misty Hilby
    ★★★★★ 5 months ago

    Takes over 5 days to get medication. They tell me it takes 24 hours. It's been 5 days. Ridiculous. This hospice is horrible.

  • Fred AdrienneF
    ★★★★★ a year ago

    My family has had extensive experience with hospices in different parts of the country.And my husband was even the CEO of a hospice for three or four years. So I have a pretty good idea of what to expect from a hospice. Boy, do these people have NO CLUE, NO CARE, NO CONCERN and NO RESPECT FOR PATIENT OR THEIR FAMILY. They delivered a hospital bed that my husband, who was almost comatose at the time, couldn't sleep in. I asked them to come and remove it and they couldn't do it for two days as all trucks were doing deliveries, not pick-ups. I understand they cannot co-mingle equipment being returned with that being delivered to patients due to concerns of cross contamination. So I asked if they could at least come and dismantle so I could move it out of the room. Nope, couldn't do that either. So a neighbor and I spent an hour trying to dismantle the thing which is so complicated they must get them at Ikea. Next I asked them to supply a commode- nope, all out (!!!!!) so instead they dropped of a used (unsealed in a grocery store bag) child's size bed pan. I asked for waterproof pads and adult diapers- nope, "you won't like ours, best get your own. " I was told not to call at night if my husband fell as a nurse would be sent out-- and you know what, I did stop calling because the night nurse was the rudest human being I have ever met. Should a hospice nurse stand in the door of the room and in a totally bored and disinterested voice ask "So, what's wrong with him?" . Then she would hold out her hand and say "Hand me a pair of gloves"-- gloves I was paying for, not them. She would take abut an hour to write up her notes after she checked him out and repeatedly ask what was my relationship to the patient. Apparently she thought I was lying as the day nurse made some joke about how she wrote me up as "the daughter". So disrespectful !! Now that I know how terrible they are I am moving out of their service area so If I need hospice care I can get someone who understands what that is supposed to mean. The leadership of this organization has failed miserably in their mission and should all be fired. They make big bucks to do a crappy job.

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