Search for Home Care by ZIP Code:  :
   

Amicable Home Health Care

  1. Home
  2. Home Health Care Directory
  3. Florida (FL)
  4. West Palm Beach
Full Name

Phone Number

Email Address

ZIP code of interest

I'm interested in...
(check all that apply)
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.
Each ZIP code that Amicable Home Health Care serves is highlighted on the map above.

Search for home care agencies in your area

ZIP:
Search for:    

Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    This company happens to be the absolute worst of the worst and unless you're looking to have your loved one left out to dry find yourself a better more efficient operation immediately. I cannot explain to you how many times I have made appointments for my father where I called in to have him scheduled to be picked up and taken to this particular appointment and either the time or day was not recorded and he either missed the appt or had to be rescheduled. But it gets even better than that. When you call in to make them aware of the situation they don't take an ounce of blame but rather shift the blame on you for their mishap. In my most recent experience, I called in on 4/21 and dealt with Alyse. I told her I needed my father to be scheduled for pickup on 4/26 @ 1:15 for his 1:45 appt. I got the usual "no problem" we will have it all taken care of from her. So 4/26 arrives and when I call in to ensure my father's pickup for his appt Alyse has one of her usual senior moments where she tells me my father is scheduled to be picked up @ 1:15 for his 1:45 appt. only prob is, it's the wrong doctor this time! When I go to correct her she automatically goes on the defensive telling me who scheduled the appt that I've got it all wrong all because she was too lazy to most likely record the info I originally gave her. When I then ask to speak with her superior Lucy who owns this despicable operation I'm transferred to a black hole where my calls never get returned. Lucy is running an operation that is way over her head with a staff who treat their clients like the sludge of the earth. Private duty is a paid-for service!! My father wound up missing a terribly important appt where he is losing blood and had been very weak and between Alyse, Rosie, and Lucy never even bothered to return my calls or even see to it that he was taken to the appt that they clearly mishandled. However I can explain situation after situation where they botched up these appts but you get the point. The operation is being ran from the seat of their pants and certainly can't imagine they'll be around for long treating people like me and my father like cattle. And one more thing. Having spent the last 30 years in business myself I've learned long and hard, when you make a mistake in handling a situation with the customer don't ever go to blame the customer. Be a professional and own to your mistakes and simply apologize. it goes a hell of a long away and can quickly repair the relationship without doing damage.

Amicable Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Amicable Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

97%

94%
Teaches Patients or Family About their Drugs:

92%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

74%

64%
Checks on Patients Pneumonia Shot:

84%

63%
Foot Care For Diabetes Patients:

100%

94%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

70%

0%
Treats Heart Failure Symptoms:

77%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

FL
How Often Patients Improved Walking:

65%

53%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

11%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

63%

47%
How Often Patients Had to be Admitted to the Hospital:

10%

15%
How Often Patients Needed Urgent Care From the ER:

10%

9%
Pageviews Total:

13%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Amicable Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Amicable Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

77% *

88%
Communicated Well With them:

77% *

85%
Discussed Medicines Pain & Home Safety:

75% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

77% *

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

59% *

78%
Completed Surveys:89 *90,425
Response Rate:

28% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Amicable Home Health Care

Amicable Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Boca Raton, FL
Boynton Beach, FL
Delray Beach, FL
Fort Pierce, FL
Jupiter, FL
Lake Worth, FL
Loxahatchee, FL
North Palm Beach, FL
Palm Beach, FL
Palm Beach Gardens, FL
Port Saint Lucie, FL
Wellington, FL
West Palm Beach, FL



Some page content retrieved from Google Places