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Firstat Nursing Services-West Palm Beach

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Firstat has been around for many years. It's the best kept secret. I'm proud to be a Care Transition Manager with Firstat. The atmosphere is warm ,friendly, and very welcoming. The level of professionalism that everyone possess here is like nothing I've ever experienced. Firstat operates like a well oiled machine. The care that the patients receive is second to non in the industry .

  • ★★★★★ a month ago

    Aid did not show up today! Moe did not call to leave a message as he stated. No call and or message left. If he made a call, it was to someother client as we have caller id and nothing was received. The first aid took vacation and no replacement aid was offered. Two weeks, then became 3+. Moe first recorded on the file that the patient declined services, this was not the case. A temp aid was sent after my daughter had to contact Moe to resolve the issue. Obviously the first aid did not want to loose the account. Well, they have. We strongly suggest others know the difference between Registries and Agencies before they select one for care. Having an aid simply sit and watch TV or play with cell phone is not what was needed.

  • ★★★★★ 7 months ago

    I worked for Firstat many years ago and after I moved, I stayed in contact with many of the people that worked there from the office and field staff. I returned last year and was welcomed back with open arms. All jobs are tough at times but this one is exceptional because of the caring people that work here. Some of my co-workers have been here for over 20 years so that says lots about the work environment here. I am proud to tell people I work here. Sincerely, Mo Camp

  • ★★★★★ 7 months ago

    Working with Firstat has been one of the greatest experiences. They have plenty of opportunities for growth. The atmosphere is very family oriented but is also very professional. I'm so glad I work for this company!

  • ★★★★★ 11 months ago

    Be very wary of working for this company, they are linked to the corporate hospitals that will slam a nurse with more patients than 1 person can possibly care for and then blame and belittle the nurse for system failures; also they absolutely do not tell the truth on anything, I have found them in untruths time and time again...best recommendation...stay away .....

Firstat Nursing Services-West Palm Beach Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Firstat Nursing Services-West Palm Beach is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

FL
Begins Patient Care in Timely Manner:

98%

94%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

98%

98%
Checks on Patients Flu Shot:

64%

64%
Checks on Patients Pneumonia Shot:

67%

63%
Foot Care For Diabetes Patients:

93%

94%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

75%

0%
Treats Heart Failure Symptoms:

78%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

69%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

88%

0%
This
Agency

FL
How Often Patients Improved Walking:

57%

53%
How Often Patients Improved Getting Out of Bed:

17%

15%
How Often Patients Improved Bathing:

15%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

79%
How Often Patients Improved Taking Medication by Mouth:

52%

47%
How Often Patients Had to be Admitted to the Hospital:

14%

15%
How Often Patients Needed Urgent Care From the ER:

10%

9%
Pageviews Total:

22%

0%
Pageviews From Search Engines:

6%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Firstat Nursing Services-West Palm Beach reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Firstat Nursing Services-West Palm Beach to other home care agencies. More Info

Patient Surveys:
This
Agency

FL
Home Health Team Gave Care in a Professional Way:

84% *

88%
Communicated Well With them:

91% *

85%
Discussed Medicines Pain & Home Safety:

86% *

81%
Gave their Home Health Agency a Rating of 9 or 10:

90% *

84%
This
Agency

FL
Would Recommend the Home Health Agency to Friends & Family:

76% *

78%
Completed Surveys:78 *90,425
Response Rate:

37% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Firstat Nursing Services-West Palm Beach

Firstat Nursing Services-West Palm Beach serves ZIP codes that encompass all or part of each of the cities listed below.

Boca Raton, FL
Boynton Beach, FL
Canal Point, FL
Delray Beach, FL
Fort Lauderdale, FL
Hollywood, FL
Jupiter, FL
Lake Worth, FL
Loxahatchee, FL
North Palm Beach, FL
Palm Beach, FL
Palm Beach Gardens, FL
Pompano Beach, FL
Saint Petersburg, FL
Stuart, FL
Wellington, FL
West Palm Beach, FL



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