Visiting Nurse Health System

I've always thought highly of Visiting Nurse and now I get to experience their team first hand. From the clinicians and staff to the leadership team they foster a culture of excellence and compassion for the community they serve and each other. It's so refreshing to be apart of an organization that puts people over profit!

I only gave one star because of 1 of there nurses is Awesome. She is honest and really cares about people and her patients. This is a money hungry company that should not be in business!!! If you decide to go with their services; and then due to their lack of services provided, want to cancel with them; they will call APS and lie about any and everything. If you do decide to do business with them, please BEWARE!!!! Make sure you document everything even every single conversation no matter how small you have with them. I strongly suggest not even doing business with them as they are just an added headache and stress to what may be an already stressful situation. Please, if you really want the best care for your loved one(s), I urge you to do your research and go with a different company.

Excellent care and assistance thus far!! Providing above and beyond expectations!!

This is the WORST run business I have EVER dealt with! They were supposed to call me the day I got out of the hospital; two days later, I had to call them and they were quite short with me on the phone, as if I was an inconvenience to them. The nurses who were supposed to come out, I was told, were to call between the hours of 8-10 am. Once I didn't get a call until 4 (after I had called and left a message for the clinical supervisor) to tell me there was a scheduling glitch and someone would be out the next day. Also, the nurses have called me in the afternoon to tell me they are coming, as if I have nothing to do except sit around the house and wait for them! The supplies they ordered for me were so NOT what they were supposed to be. Now I have random bandages that I can do nothing with. I told them about this and nothing was done about it, so I spent over $300 of my own money on supplies (they bill your insurance for supplies, so now I have to go through the hassle of telling my insurance company not to pay it). I was supposed to see a nurse 3 times a week in the beginning; it's been over two weeks now I I have seen a nurse a TOTAL of three times. The only positive thing I can say is that the nurses I have seen have been lovely. I've only seen three though, as they don't know how to schedule. I have dealt with other home heath companies and they have been wonderful. This business is just rotten.

This company has to be one of the most poorly ran companies. Im a caregiver ( private not with visiting nurse) and I have never seen a healthcare company care so little for a patient. Since services have started you cant get a manager to call you back, Camilla and her supervisor show NO concern for their patients. Wound care with this company is not a priority! They do not send the supplies needed for your care and have even asked if the patient could purchase the needed supplies, which per the insurance company they are being paid to supply. Of course she has had to buy many supplies just so the nurse can do her job. Wound care orders have been changed (the wound care nurse did not see the patient, saw pictures and changed the orders)for over a month but the new supplies have never arrived. When we ask the nurse we are told the supplies have been ordered and not sure why they have not arrived and she ask Camilla. We have yet to be told what the hold up is. This has happened more than once. Everytime we have progress this company drops the ball and the patient pays the price with her health. The physical/occupational therapists have made appointments ( your schedule is not taken into consideration) then they never show up, and never bothered to call to let us know what happened or attempt to reschedule. This company should not be in business, much less be in the healthcare business. The patients well being is not a priority!