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Visiting Nurse Health System

  1. Home Health Care
  2. Georgia
  3. Atlanta Home Health Care Agencies
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Tanya Tobias ★★★★★ in the last week

    When we made the painful decision to move my father-in-law into hospice after complications from surgery, we didn't have much time to research the best hospice company. It all happened so fast. I wish we had, as our experience with Hospice Atlanta only made his death that much more painful. He was released on a Friday afternoon and was home by 3pm. The pain meds did not arrive until 9pm that night - which didn't help when he had pain around 6pm. We were told the pharmacy closed at 7pm and did their deliveries afterwards. Who sends a hospice patient home without pain meds? I will never understand how the meds weren't ordered as soon he was picked up so they would be available as soon as he needed them. We were provided no guidance on how to best handle him -like how to safely adjust him in bed or how to get him out of bed - without hurting him or us. When we asked the nurse the next day, we were flippantly told to "just do this and that" as if it were easy for us to know. When we complained, one of the nurses told us we'd get "full-service" care on Monday, but that weekends were tougher. It shocked us that death was treated as a Monday-Friday kind of business. When we thought his end was near in early Sunday morning, the nurse left because her shift ended at 8am. When he did pass, I was put on hold for 5 minutes when I called to let them know...and then it took a nurse almost 2 hours to arrive and declare his death. We were at a loss at lack of service and empathy. I would not recommend this service or their sister agency that provides CNAs. I can see now why their rating is so low.

  • Mark Shekerow ★★★★★ a week ago

    Visiting Nurse of Atlanta provides quality home health care by friendly and talented therapists and clinicians.

  • Lynn Jones ★★★★★ 6 months ago

    I've always thought highly of Visiting Nurse and now I get to experience their team first hand. From the clinicians and staff to the leadership team they foster a culture of excellence and compassion for the community they serve and each other. It's so refreshing to be apart of an organization that puts people over profit!

  • ExoticATL ★★★★★ 5 months ago

    I only gave one star because of 1 of there nurses is Awesome. She is honest and really cares about people and her patients. This is a money hungry company that should not be in business!!! If you decide to go with their services; and then due to their lack of services provided, want to cancel with them; they will call APS and lie about any and everything. If you do decide to do business with them, please BEWARE!!!! Make sure you document everything even every single conversation no matter how small you have with them. I strongly suggest not even doing business with them as they are just an added headache and stress to what may be an already stressful situation. Please, if you really want the best care for your loved one(s), I urge you to do your research and go with a different company.

  • Brian Henry ★★★★★ 3 months ago

    Excellent care and assistance thus far!! Providing above and beyond expectations!!

Visiting Nurse Health System Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Visiting Nurse Health System is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

GA
Begins Patient Care in Timely Manner:

89%

92%
Teaches Patients or Family About their Drugs:

100%

98%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

85%

76%
Checks on Patients Pneumonia Shot:

88%

78%
Foot Care For Diabetes Patients:

99%

97%
Checks Patients For Pain:

70%

0%
Treats Patients Pain:

69%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

GA
Included Treatments to Prevent Bed Sores:

75%

0%
Checked Patients For the Risk of Bed Sores:

86%

0%
How Often Patients Improved Walking:

61%

62%
How Often Patients Improved Getting Out of Bed:

15%

17%
How Often Patients Improved Bathing:

13%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

85%

87%
How Often Patients Improved Taking Medication by Mouth:

51%

54%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

12%

14%

Reviews from Patient Surveys

These Visiting Nurse Health System reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Visiting Nurse Health System to other home care agencies. More Info

Patient Surveys:
This
Agency

GA
Home Health Team Gave Care in a Professional Way:

86%

89%
Communicated Well With them:

81%

86%
Discussed Medicines Pain & Home Safety:

78%

83%
Gave their Home Health Agency a Rating of 9 or 10:

82%

85%
This
Agency

GA
Would Recommend the Home Health Agency to Friends & Family:

77%

80%
Completed Surveys:81825,028
Response Rate:

23%

24%

Cities Served by Visiting Nurse Health System

Visiting Nurse Health System serves ZIP codes that encompass all or part of each of the cities listed below.

Acworth, GA
Adairsville, GA
Albany, GA
Alpharetta, GA
Atlanta, GA
Auburn, GA
Augusta, GA
Austell, GA
Avondale Estates, GA
Ball Ground, GA
Bethlehem, GA
Braselton, GA
Brooks, GA
Brunswick, GA
Buford, GA
Canton, GA
Carrollton, GA
Cartersville, GA
Clarkston, GA
Clermont, GA
Conley, GA
Conyers, GA
Covington, GA
Cumming, GA
Dacula, GA
Dallas, GA
Dawsonville, GA
Decatur, GA
Douglasville, GA
Duluth, GA
Ellenwood, GA
Fairburn, GA
Fayetteville, GA
Flowery Branch, GA
Forest Park, GA
Gainesville, GA
Good Hope, GA
Grantville, GA
Grayson, GA
Griffin, GA
Hampton, GA
Hiram, GA
Hoschton, GA
Jackson, GA
Jasper, GA
Jonesboro, GA
Kennesaw, GA
Kingston, GA
Lawrenceville, GA
Lilburn, GA
Lithia Springs, GA
Lithonia, GA
Locust Grove, GA
Loganville, GA
Lula, GA
Mableton, GA
Marble Hill, GA
Marietta, GA
Mcdonough, GA
Monroe, GA
Moreland, GA
Morrow, GA
Newnan, GA
Norcross, GA
Oakwood, GA
Oxford, GA
Palmetto, GA
Peachtree City, GA
Pine Lake, GA
Powder Springs, GA
Rex, GA
Riverdale, GA
Rockmart, GA
Roswell, GA
Scottdale, GA
Senoia, GA
Sharpsburg, GA
Smyrna, GA
Snellville, GA
Social Circle, GA
Statham, GA
Stockbridge, GA
Stone Mountain, GA
Suwanee, GA
Temple, GA
Tucker, GA
Tyrone, GA
Union City, GA
Villa Rica, GA
Waleska, GA
Winder, GA
Winston, GA
Woodstock, GA



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