Service Area for ResCare HomeCare
Overall Rating 2.0 / 5.0 ★★★★★
Auddi Manhardt★★★★★ 2 years ago
This home care agency is completely unreliable. The only reason I've given it two stars is because the nurse who handled the quarterly evals was a gem, and the women they sent, with the exception of one, were all kind and helpful. The person who manages this office has zero respect for the patients' or caregivers' schedule and does not communicate regarding the schedule at all. Bear in mind I do perceive the challenges they have in scheduling, however they do not communicate changes to the women they are sending out, nor to us, the caregivers, and we've been left in the lurch, lied to, and avoided, countless times. The lack of communication and the fact that the office staff has such a high turnover rate are major indications that something is very wrong with the agency. We will be discontinuing service there as this experience, which was intended to relieve stress from the caregivers, has actually caused us MORE stress and difficulty.