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Mastercare

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About Mastercare

Established in 2004, Mastercare Inc. provides integrated services for quality home care, private duty (Medicaid) care and medical staffing. Our company leaders have more than ten years experience in staffing, home care, and private duty (Medicaid) care management.

Mastercare specializes in personalized staffing solutions for: Individuals, Families, and the Health Care industry. Our dedicated, professional caretakers and nurses are here for all of your home and health care needs.

Mastercare was recognized as Health Care, Homecare & Senior Care Provider of the year for both 2006 and 2007 by Consumer Business Review. As a leader in the field of homecare and health care, Mastercare has worked hard to earn and maintain our reputation as one of the most trusted providers of homecare on the Hawaiian Islands. Beginning in 2012, we will begin to franchise our proven system nationwide and to Canada.

Mastercare offers geriatric case management and skilled nursing services for those seniors and disabled individuals, who may have more challenging needs. We are known for our exceptional caregivers, rapid response times, outstanding customer service and guaranteed reliability. We maintain an uncompromising commitment to quality care and integrity in all that we do.

We have the knowledge, skills, attitude and capacity to provide in-home care starting with basic companionship and progressing to full personal care and skilled nursing services should the needs of our client change over time. Our proven success system will make and keep us leaders in the field of Health Care and Homecare for seniors and the medically challenged.

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • CJ Jones ★★★★★ a year ago

    This is for all who reads and write about this company . These staff loves to take advantage of the clients. The homecare workers constant late coming into the clients home. The homecare workers did not care about the clients. The homecare workers has lots of activities the night before that coming into the clients home late The homecare worker are very unprofessional manner. The homecare workers are very argumentative and very confrontational. These homecare workers will sit in the clients home or will stand around and do nothing , not even taking care the clients. All the homecare workers will lied on their timesheet to sound that did do the work. Several homecare workers was eating and did not report they took a breakfast or lunch breaks. Several employees took breaks every half hour. The homecare workers was not familiar how to take health or medical date or use medical or health instructions. The company is hiring people who does not have the proper training to the CNA type of work . In the state of Hawaii, these employee must have the proper training to work in the field. The employees would burn the clients food even though this was address to company and the homecare workers but the homecare workers did not care. The employees are not proper train doing the work The employees are very filthy and do lots half ass worked and get paid for not doing their job. Before hiring these homecare workers do your homework.. These homecare workers will lied and steal and will not report to the company that do lots of unethical stuff in clients home and clients. All the homecare workers had strongly express not report them to the company or the supervisor.

  • Garrika Venegas ★★★★★ 2 years ago

    I just started working for Mastercare's Oahu Headquarters as the new Marketing person and am very pleased with the way they run their business so far. The office staff works with many clients and they all work hard and help each other complete tasks. Good work ethic there and that's really important. Overall, I enjoy working here!

  • merdyoo s ★★★★★ a year ago

    Super sad that owner has no experience in the medical industry. Only in it for the money. One of the worst places I have worked with in my life. Sorry for the caregivers who have to deal with a company who has no respect for their employees or patients. There are a lot of choices out there so whatever you do I suggest not working for this company or even calling them to provide help for your loved ones. Also Garrika you will be editing your post soon I am sure.. Also what is "marketing person" haha seriously.

  • Carlos Torres ★★★★★ 2 years ago

    THEY DO'T HAVE THE PERSONAL TO PROIDE SERVICES TO THE ELDERLY,THREIR OFFICE STAFF ANDREW HANG UP THE PHONE A FEW TIMES WHEN TALKING TO HIM,THE WORTS COSTUMER SERVICE.AFTER TALKING TO ANDREWS BOSS NOTHIG WAS DONE ABOUT.WILL NEVER HAVE ANYBODY ELDERLY FAMILY MENBER TAKE CARE FROM THIS COMPANY.

  • Anwar Kazi ★★★★★ a year ago

    A great place to work

Mastercare Services

  •   Private Duty Home Care
  •   Home Care
  •   Home Health Aid
  •   Medical Social
  •   Nursing Care
  •   Occupational Therapy
  •   Physical Therapy
  •   Speech Pathology

Cities Served by Mastercare

Mastercare serves ZIP codes that encompass all or part of each of the cities listed below.

Aiea, HI
Camp H M Smith, HI
Captain Cook, HI
Ewa Beach, HI
Fort Shafter, HI
Haleiwa, HI
Hauula, HI
Hilo, HI
Honolulu, HI
J B P H H, HI
Kaaawa, HI
Kahuku, HI
Kailua, HI
Kaneohe, HI
Kapolei, HI
Keaau, HI
Kihei, HI
Lahaina, HI
Laie, HI
M C B H Kaneohe Bay, HI
Mililani, HI
Papaaloa, HI
Pearl City, HI
Schofield Barracks, HI
Wahiawa, HI
Waialua, HI
Waianae, HI
Waimanalo, HI
Waipahu, HI
Wheeler Army Airfield, HI



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