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Kohala Home Health Care Of North Hi Comm Hospital

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Henry Wolgemuth ★★★★★ 2 weeks ago

    Sorry to say I had a poor quality experience I arrived at 9am as directed for outpatient surgery The pre op room did not take me in until 10:30am My outpatient surgery was scheduled for 10am to 12 noon However the hospital had failed to collect in advance the necessary instruments which my ENT doctor required for a nasal polypectomy The surgery was thus delayed until 2pm and took until 5pm to complete The post op treatment was rushed and not of good quality In the end I spent the night in another hospital 's emergency room to have help controlling the bleeding and releasing the stress weakness engendered by the poor quality operating experience Perhaps such nasal polypectomy surgery should not be done as out patient but require at least a one night hospital stay The medical doctor Venu Divi was in the end very skillful and well trained The poor quality experience due only to the hospital Henry Wolgemuth

  • Catherine Tarleton ★★★★★ 5 months ago

    The caring and quick-thinking ER team at NHCH saved my husband's life, after he suffered a near-fatal brain aneurysm. Dr. Ankrum had him medevac'd to Queen's Medical Center, where the aneurysm was repaired and he's now fully recovered. We are very grateful for the excellent, caring and compassionate care by the doctor, nurses and entire team.

  • Mark Hummer ★★★★★ 11 months ago

    The staff were all very kind and attentive. I was in the ER which was full and had to be on a gurney in the hallway, but it was better than being kept in the waiting room until a spot opened. They really should build a new hospital here....plenty of space and the building could use the modern and spacious areas as well. But the staff was great. Can't complain.

  • lucas marcelli ★★★★★ 7 months ago

    Very unhelpful nursing staff. I ran out of medication, and called to ask who to contact in order to get more. Instead of being helpful they directed me to multiple different lines all of which told me they couldn't help me and eventually I was told that once I left the hospital I was no longer any concern of theirs because I was no longer a patient. Great doctors and overall decent experience at the hospital however the nursing staff is unhelpful and rude I would recommend going elsewhere for your hospital needs.

  • elsa tutaan ★★★★★ 8 months ago

    Had my emergency visit while vacationing. I was treated promptly, staff informed and explained what the procedures that needed to be done. Thank you to my lady doctor, nurses, and technician who did my CT Scan. You are professionals and compassionate.

Kohala Home Health Care Of North Hi Comm Hospital Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Kohala Home Health Care Of North Hi Comm Hospital is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

HI
Begins Patient Care in Timely Manner:

94%

93%
Teaches Patients or Family About their Drugs:

97%

98%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

97%

97%
Checks on Patients Flu Shot:

63%

77%
Checks on Patients Pneumonia Shot:

72%

85%
Foot Care For Diabetes Patients:

89%

98%
Checks Patients For Pain:

61%

0%
Treats Patients Pain:

64%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

66%

0%
This
Agency

HI
Included Treatments to Prevent Bed Sores:

71%

0%
Checked Patients For the Risk of Bed Sores:

84%

0%
How Often Patients Improved Walking:

48%

56%
How Often Patients Improved Getting Out of Bed:

6%

12%
How Often Patients Improved Bathing:

24%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

100%

66%
How Often Patients Improved Taking Medication by Mouth:

46%

38%
How Often Patients Had to be Admitted to the Hospital:

15%

10%
How Often Patients Needed Urgent Care From the ER:

19%

10%

Reviews from Patient Surveys

These Kohala Home Health Care Of North Hi Comm Hospital reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Kohala Home Health Care Of North Hi Comm Hospital to other home care agencies. More Info

Patient Surveys:
This
Agency

HI
Home Health Team Gave Care in a Professional Way:

94% *

88%
Communicated Well With them:

88% *

86%
Discussed Medicines Pain & Home Safety:

81% *

82%
Gave their Home Health Agency a Rating of 9 or 10:

89% *

84%
This
Agency

HI
Would Recommend the Home Health Agency to Friends & Family:

89% *

81%
Completed Surveys:80 *2,084
Response Rate:

27% *

28%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Kohala Home Health Care Of North Hi Comm Hospital

Kohala Home Health Care Of North Hi Comm Hospital serves ZIP codes that encompass all or part of each of the cities listed below.

Hakalau, HI
Hawi, HI
Hilo, HI
Honokaa, HI
Kailua Kona, HI
Kamuela, HI
Kapaau, HI
Keaau, HI
Kealakekua, HI
Keauhou, HI
Kurtistown, HI
Laupahoehoe, HI
Mountain View, HI
Ninole, HI
Ookala, HI
Paauilo, HI
Pahoa, HI
Papaaloa, HI
Papaikou, HI
Pepeekeo, HI
Waikoloa, HI



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