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First Choice Home Care

  1. Home Health Care
  2. Idaho
  3. Boise Home Health Care Agencies
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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • Becky Johnson ★★★★★ a month ago

    I would give less than a 1 if I was able. This hospice took care of my uncle for less than a month. Their after hours nurse did not want to come check on my uncle even though we asked directly for her to come. His regular nurse took over four hours to come evaluate him after he fell and hurt himself. When he was in a pain crisis the nurse actually said she was going to finish seeing two other patients before coming to help him because she was closer to them. She didn't come until I called an complained at the office and decided to switch to Heart 'n Home which provided AMAZING care...just sayin'... he was begging to go to the hospital by the time the nurse decided to show up. THEN she wouldn't leave the house when we told her to!!!!! I am still furious when I think about how my uncle and my family was treated by employees of this company. I wouldn't recommend them to my worst enemy!

  • Chuck Mayne ★★★★★ 3 weeks ago

    We selected First Choice for hospice care when our mother reached the final months of her life. Words cannot express how grateful we are for the fantastic care they provided our mom. The RNs, CNAs, social workers and chaplain who attended to her needs were all wonderful. They not only cared for Mom, but also counseled and prepared my sister and I as to what we should expect as Mom's journey progressed. Their end-of-life doula spent the last two nights with Mom and us, and made Mom's final hours as comfortable and peaceful as possible. We highly recommend First Choice for anyone whose family member requires hospice care.

  • Julie Stohler ★★★★★ 7 months ago

    My 98 year old mother, Emma, was cared for by their wonderful team of hospice caregivers, for ~5 months. She was a handful due to anxiety/fear and high mental energy level, tho was bedridden. The team took care of her in the best possible ways. I & my brother will be forever grateful. This is not part of a big conglomerate like most, and there is a world of difference. Pick them is my sincere advice.

  • Tony DeVall ★★★★★ a year ago

    I am the Director of Marketing for First Choice Home Health, Hospice and House Calls. When I needed services for my Grandpa. I used the company I represent. I was moved by how much they did for Grandpa and how amazing it was to just be his grandson and not his caretaker. The certified nursing assistants were angels. I would come to see him shaved and clean and looking so good. My experience with my team truly instilled my faith in what I was promoting to everyone else in the community. Thank you to everyone who cared for my grandpa.

  • Tammy Shaffer ★★★★★ a year ago

    So happy we chose First Choice after I broke my pelvis and was unable to care for myself after week in tbe hospital and three weeks at a convalescent home. They are my everything! I had nursing, occupational therapy, physical therapy , and the most amazing social worker ever imagined.Thank you Crystal, Laura, Jill, Dayle, Renee and Jenn. Love you all. Highly recommend! You helped me get back to my life and I am eternally grateful to you all. You are all professional and always do what you say!???

First Choice Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at First Choice Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

ID
Begins Patient Care in Timely Manner:

99%

96%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

99%
Checks on Patients Flu Shot:

86%

78%
Checks on Patients Pneumonia Shot:

89%

83%
Foot Care For Diabetes Patients:

99%

98%
Checks Patients For Pain:

76%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

80%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

73%

0%
This
Agency

ID
Included Treatments to Prevent Bed Sores:

82%

0%
Checked Patients For the Risk of Bed Sores:

86%

0%
How Often Patients Improved Walking:

60%

63%
How Often Patients Improved Getting Out of Bed:

16%

14%
How Often Patients Improved Bathing:

13%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

80%
How Often Patients Improved Taking Medication by Mouth:

53%

51%
How Often Patients Had to be Admitted to the Hospital:

15%

13%
How Often Patients Needed Urgent Care From the ER:

15%

14%

Reviews from Patient Surveys

These First Choice Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare First Choice Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

ID
Home Health Team Gave Care in a Professional Way:

90%

88%
Communicated Well With them:

86%

86%
Discussed Medicines Pain & Home Safety:

83%

83%
Gave their Home Health Agency a Rating of 9 or 10:

84%

85%
This
Agency

ID
Would Recommend the Home Health Agency to Friends & Family:

83%

80%
Completed Surveys:2916,201
Response Rate:

28%

32%

Cities Served by First Choice Home Care

First Choice Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Boise, ID
Caldwell, ID
Eagle, ID
Emmett, ID
Garden City, ID
Greenleaf, ID
Homedale, ID
Horseshoe Bend, ID
Kuna, ID
Marsing, ID
Melba, ID
Meridian, ID
Middleton, ID
Nampa, ID
Notus, ID
Parma, ID
Star, ID
Wilder, ID



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