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North Idaho Home Health

  1. Home Health Care
  2. Idaho
  3. Coeur D Alene Home Health Care Agencies
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • PAIGE ★★★★★ 3 months ago

    I am very upset with this agency. They have a major delay in services, and they bully patients to choose them. My mom chose a different home health company over north Idaho because she did not like how long it took them to come out to see her. They called after the other agency started her and told her that since she was on service with them, she had to stay with them. They told her she was doing something illegal to switch to another agency. This greatly upset my 93 year old mother and I had to reassure her she was not doing anything wrong. That it's always patients choice and we can fire an agency at anytime. I will never use North Idaho home health. Definitely pressure these sweet seniors and lie about how home health works.

  • Robert Dixon ★★★★★ 3 months ago

    I've used North Idaho Home Health on two occasions after a shoulder replacement. I'm handicapped and when my insurance company refused to send me to a a facility till i was able to take care of myself, I was referred to North Idaho Home Health. With their assistance from Ocupational Therapy, Physical Therapy, bathing, and a nurse I made not only a full recovery but we'll ahead of schedule. If you need kind and caring people to help gIve you the guidance and assistance added with your own hard work ,they will help to put you on the road to recovery.

North Idaho Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at North Idaho Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was better than expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

ID
Begins Patient Care in Timely Manner:

99%

96%
Teaches Patients or Family About their Drugs:

100%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

99%
Checks on Patients Flu Shot:

81%

78%
Checks on Patients Pneumonia Shot:

90%

83%
Foot Care For Diabetes Patients:

100%

98%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

79%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

80%

0%
This
Agency

ID
Included Treatments to Prevent Bed Sores:

82%

0%
Checked Patients For the Risk of Bed Sores:

93%

0%
How Often Patients Improved Walking:

69%

63%
How Often Patients Improved Getting Out of Bed:

13%

14%
How Often Patients Improved Bathing:

15%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

80%
How Often Patients Improved Taking Medication by Mouth:

57%

51%
How Often Patients Had to be Admitted to the Hospital:

12%

13%
How Often Patients Needed Urgent Care From the ER:

19%

14%

Reviews from Patient Surveys

These North Idaho Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare North Idaho Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

ID
Home Health Team Gave Care in a Professional Way:

87%

88%
Communicated Well With them:

84%

86%
Discussed Medicines Pain & Home Safety:

87%

83%
Gave their Home Health Agency a Rating of 9 or 10:

82%

85%
This
Agency

ID
Would Recommend the Home Health Agency to Friends & Family:

81%

80%
Completed Surveys:1796,201
Response Rate:

30%

32%

Cities Served by North Idaho Home Health

North Idaho Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Athol, ID
Bayview, ID
Blanchard, ID
Cataldo, ID
Coeur D Alene, ID
Harrison, ID
Hayden, ID
Kellogg, ID
Kingston, ID
Pinehurst, ID
Post Falls, ID
Rathdrum, ID
Spirit Lake, ID



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