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Memorial Hospital Home Care

  1. Home Health Care
  2. Illinois
  3. Belleville Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Yana Muradian ★★★★★ a month ago

    My mom broke a hand over the Christmas break while she was visiting Missouri. We had to go to the emergency room in Memorial hospital. OMG! It was great experience. I usually don't like to write reviews, but I am doing this per my mom's request. She LOVED the service. Stuff was courteous, friendly, knowledgeable. We were accepted very fast, tested (X-ray) with the results known in less than 30 minutes. Immediately put in cast. It was 11 pm!

  • dion cook ★★★★★ a month ago

    If it was left up to me this hospital wouldn't get NOT even 1 star. If you're looking to go to memorial hospital Do Not Go, you will die or leave there worse then you was before walking through their automatic glass doors!!! Their service stinks to death. Now if you need shelter this is the place to but they won't give you any blankets. They lost 7charts while I was there wishing and praying that I was in a BETTER place. Staff sucks everything about this place is trash besides their food.

  • Mandy Colleen ★★★★★ 2 months ago

    I went into the ER with a strained muscle in my leg a few weeks ago after struggling with pain for two weeks prior to my visit. The pain was downright excruciating just walking, and I feared I'd be treated as a drug seeker like other hospitals are known to do. Instead. I was treated with respect. The female doctor who treated me was great. She listened to what I had to say, laid out the possibilities, and quickly ordered an ultrasound and x-ray. I was in and out of the ER in under 2 hours, and I always expect to wait for a situation like that. It's a busy place, and it's important to understand certain situations need to be prioritized above others. I am all healed up, and I'm so grateful for the care I received. The one thing that did bother me was having my vitals taken in front of the whole lobby. The woman who took them, very loudly, asked if I was pregnant or if there was any chance of being pregnant. This is a typical question, but the whole world doesn't need to know my personal business. Is this not a direct violation of HIPPA? Someone needs to drop $50.00 for a privacy screen.

  • Erica81 ??? ★★★★★ a month ago

    Horrible and it's really disheartening because I've been coming to memorial for over 20 years and the service was always great until now I'm actually now waiting in the emergency room and I've been here for three hours and some of the other patients have been here even longer. And for me that's a first along with the service the employees are extremely rude and show no empathy for the people I'm extremely disappointed with how they have changed the way they handle business. I will be going to St.Elizabeth from now on.

  • Lavern Ramsey ★★★★★ 4 months ago

    I still have some concerns about this place. But I do have to revise My review after I expressed my concerns. They responded quickly and with concern. Thanks people only want to be treated with respect.

Memorial Hospital Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Memorial Hospital Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

93%

92%
Teaches Patients or Family About their Drugs:

94%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

64%

60%
Checks on Patients Pneumonia Shot:

77%

61%
Foot Care For Diabetes Patients:

95%

98%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

59%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

61%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

63%

58%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

9%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

79%
How Often Patients Improved Taking Medication by Mouth:

49%

49%
How Often Patients Had to be Admitted to the Hospital:

18%

14%
How Often Patients Needed Urgent Care From the ER:

9%

11%

Reviews from Patient Surveys

These Memorial Hospital Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Memorial Hospital Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

92%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

83%

83%
Gave their Home Health Agency a Rating of 9 or 10:

87%

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

85%

77%
Completed Surveys:28650,337
Response Rate:

36%

30%

Cities Served by Memorial Hospital Home Care

Memorial Hospital Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Addieville, IL
Albers, IL
Alton, IL
Aviston, IL
Belleville, IL
Bethalto, IL
Breese, IL
Carlyle, IL
Caseyville, IL
Collinsville, IL
Columbia, IL
Cottage Hills, IL
Dupo, IL
East Carondelet, IL
East Saint Louis, IL
Edwardsville, IL
Fairview Heights, IL
Freeburg, IL
Germantown, IL
Glen Carbon, IL
Godfrey, IL
Granite City, IL
Hecker, IL
Highland, IL
Lebanon, IL
Lenzburg, IL
Lovejoy, IL
Madison, IL
Marissa, IL
Maryville, IL
Mascoutah, IL
Millstadt, IL
New Athens, IL
New Baden, IL
New Memphis, IL
O Fallon, IL
Okawville, IL
Red Bud, IL
Renault, IL
Saint Jacob, IL
Saint Libory, IL
Saint Louis, MO
Scott Air Force Base, IL
Smithton, IL
Summerfield, IL
Trenton, IL
Troy, IL
Valmeyer, IL
Waterloo, IL
Wood River, IL
Worden, IL



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