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Memorial Hospital Home Care

  1. Home Health Care
  2. Illinois
  3. Belleville Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Lavern Ramsey ★★★★★ a month ago

    I still have some concerns about this place. But I do have to revise My review after I expressed my concerns. They responded quickly and with concern. Thanks people only want to be treated with respect.

  • Jim Sweigart ★★★★★ 2 months ago

    If there was a Zero, they would get a Zero. Went in for Chest Pains. They reacted quickly. Did an EKG, took blood, and gave me some aspirin. Then sent me to the waiting room. There may have had 1 or 2 people in the waiting room. Got into an ER Room about 3.5 hours later, then sat there and waited and waited and waited while the nurses and doctors were eating cereal, screwing around, standing around, talking, joking and laughing. I finally just left, chest pains and all. Ridiculous. Absolutely Ridiculous. It will be interesting to see if they claim I left against medical advice since I didn't get any medical advice. You have to get medical advice to leave against it, right?

  • Connie Kenny ★★★★★ a month ago

    Called ER (Belleville) to get an idea about wait time for my 85 year old mother. If wait time was extreme I would take her somewhere else; just wanted a guesstimate of some sort; she cannot sit for hours and/lay for hours on a hard ER bed. This was Sunday Sept 30 at 1:37. The African American female I spoke with was rude, unfriendly, and completely unhelpful. She refused to help me out with any information. This is EXACTLY why I try to avoid this hospital.

  • DEADxLETTER ★★★★★ 3 months ago

    Care was wonderful! The maternity wing was beautifully decorated, well equipped, and very clean, and the staff were the sweetest. Could not ask for a better experience. They were fantastic at pain management and made sure I was as comfortable as possible. You all rock! Thank you!

  • SHERITA MAMON ★★★★★ in the last week

    Last night, a close family member was rushed to Memorial Hospital's Belleville ER with breathing concerns. After checking her in (with what turned out to be pneumonia), she struggled to breathe and was desperate for some assistance. With hopes of easing her discomfort, I asked the staff sitting at the work stations for the nurse assigned to her room and from among the group nurse Robert said it was him (as he remained seated, noting he was on his way.). When Robert eventually arrived, he was notably impatient as he pointed to the blue line "on the machine" confirming normal oxygen intake, concluding no need for any breathing treatment. Moreover, follow up questions seemed to agitate him more, so I left the room to allow her husband to come back in my place. However, as I left the room, Robert made a call to the front desk and told them not to allow any more family members to the room. I don't know if the decision was punitive or just petty, but his bedside manner proved to be nothing less than offensive. But the poor interaction with patient and family continued to decline. And even more offensive than the Robert episode was Irma, who manned the front desk and decided to take matters into her own hands. As Irma eavesdropped on my conversation with another family member regarding the disappointing bedside manner of the nursing staff, she interrupted with the announcement that she had summoned security to escort me out (with no grounds for ejection) from the waiting room. Sadly, this knee-jerk reaction against black patrons in public places has somehow become too common place. Countless viral videos (from BBQ Becky to Permit Patty) capture a rise in the level of overzealous and unwarranted incrimination. It's a brand of vigilantism that crosses the bounds of decency and fairness. And now you can add E.R. Irma to that list. Such a disappointment.

Memorial Hospital Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Memorial Hospital Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

93%

92%
Teaches Patients or Family About their Drugs:

94%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

64%

60%
Checks on Patients Pneumonia Shot:

77%

61%
Foot Care For Diabetes Patients:

95%

98%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

59%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

61%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

63%

58%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

9%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

79%
How Often Patients Improved Taking Medication by Mouth:

49%

49%
How Often Patients Had to be Admitted to the Hospital:

18%

14%
How Often Patients Needed Urgent Care From the ER:

9%

11%

Reviews from Patient Surveys

These Memorial Hospital Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Memorial Hospital Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

92%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

83%

83%
Gave their Home Health Agency a Rating of 9 or 10:

87%

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

85%

77%
Completed Surveys:28650,337
Response Rate:

36%

30%

Cities Served by Memorial Hospital Home Care

Memorial Hospital Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Addieville, IL
Albers, IL
Alton, IL
Aviston, IL
Belleville, IL
Bethalto, IL
Breese, IL
Carlyle, IL
Caseyville, IL
Collinsville, IL
Columbia, IL
Cottage Hills, IL
Dupo, IL
East Carondelet, IL
East Saint Louis, IL
Edwardsville, IL
Fairview Heights, IL
Freeburg, IL
Germantown, IL
Glen Carbon, IL
Godfrey, IL
Granite City, IL
Hecker, IL
Highland, IL
Lebanon, IL
Lenzburg, IL
Lovejoy, IL
Madison, IL
Marissa, IL
Maryville, IL
Mascoutah, IL
Millstadt, IL
New Athens, IL
New Baden, IL
New Memphis, IL
O Fallon, IL
Okawville, IL
Red Bud, IL
Renault, IL
Saint Jacob, IL
Saint Libory, IL
Saint Louis, MO
Scott Air Force Base, IL
Smithton, IL
Summerfield, IL
Trenton, IL
Troy, IL
Valmeyer, IL
Waterloo, IL
Wood River, IL
Worden, IL



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