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Memorial Hospital Home Care

  1. Home Health Care
  2. Illinois
  3. Belleville Home Health Care Agencies
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • desertcandle1 ★★★★★ a month ago

    My appendix was inflammed and I was running a fever. I went to the ER. There were not a lot of people in the waiting room. I was taken back within a half hour is not sooner. The nurses and doctors all treated me very kindly. I was taken in for a CT Scan and was in surgery a little while later. I really have no complaints with the exception of having my vitals taken at the little desk out in front of everyone that is in the waiting room. There was no privacy and that is disconcerting. But as far as the care I received in the ER it was just fine. I was treated with respect and courtesy and brought back for treatment fairly quickly.

  • Jim Sweigart ★★★★★ 3 weeks ago

    If there was a Zero, they would get a Zero. Went in for Chest Pains. They reacted quickly. Did an EKG, took blood, and gave me some aspirin. Then sent me to the waiting room. There may have had 1 or 2 people in the waiting room. Got into an ER Room about 3.5 hours later, then sat there and waited and waited and waited while the nurses and doctors were eating cereal, screwing around, standing around, talking, joking and laughing. I finally just left, chest pains and all. Ridiculous. Absolutely Ridiculous. It will be interesting to see if they claim I left against medical advice since I didn't get any medical advice. You have to get medical advice to leave against it, right?

  • DEADxLETTER ★★★★★ 2 months ago

    Care was wonderful! The maternity wing was beautifully decorated, well equipped, and very clean, and the staff were the sweetest. Could not ask for a better experience. They were fantastic at pain management and made sure I was as comfortable as possible. You all rock! Thank you!

  • Jason Hardin ★★★★★ 2 months ago

    Never again in my soul will I bring anyone of my family members to you guys hospital I mean never! I mean like really... The staff nearly had a patient to have there baby in the bathroom because the was not trying to attend to her... And Why are patients receiving desposeable blanks to keep warm when they don't even do the job correctly I don't get it. Waiting 5 hours just to be seen is terrible.

  • Connie Kenny ★★★★★ in the last week

    Called ER (Belleville) to get an idea about wait time for my 85 year old mother. If wait time was extreme I would take her somewhere else; just wanted a guesstimate of some sort; she cannot sit for hours and/lay for hours on a hard ER bed. This was Sunday Sept 30 at 1:37. The African American female I spoke with was rude, unfriendly, and completely unhelpful. She refused to help me out with any information. This is EXACTLY why I try to avoid this hospital.

Memorial Hospital Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Memorial Hospital Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

93%

92%
Teaches Patients or Family About their Drugs:

94%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

99%

97%
Checks on Patients Flu Shot:

64%

60%
Checks on Patients Pneumonia Shot:

77%

61%
Foot Care For Diabetes Patients:

95%

98%
Checks Patients For Pain:

73%

0%
Treats Patients Pain:

59%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

61%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
How Often Patients Improved Walking:

63%

58%
How Often Patients Improved Getting Out of Bed:

19%

15%
How Often Patients Improved Bathing:

9%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

79%
How Often Patients Improved Taking Medication by Mouth:

49%

49%
How Often Patients Had to be Admitted to the Hospital:

18%

14%
How Often Patients Needed Urgent Care From the ER:

9%

11%

Reviews from Patient Surveys

These Memorial Hospital Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Memorial Hospital Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

92%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

83%

83%
Gave their Home Health Agency a Rating of 9 or 10:

87%

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

85%

77%
Completed Surveys:28650,337
Response Rate:

36%

30%

Cities Served by Memorial Hospital Home Care

Memorial Hospital Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Addieville, IL
Albers, IL
Alton, IL
Aviston, IL
Belleville, IL
Bethalto, IL
Breese, IL
Carlyle, IL
Caseyville, IL
Collinsville, IL
Columbia, IL
Cottage Hills, IL
Dupo, IL
East Carondelet, IL
East Saint Louis, IL
Edwardsville, IL
Fairview Heights, IL
Freeburg, IL
Germantown, IL
Glen Carbon, IL
Godfrey, IL
Granite City, IL
Hecker, IL
Highland, IL
Lebanon, IL
Lenzburg, IL
Lovejoy, IL
Madison, IL
Marissa, IL
Maryville, IL
Mascoutah, IL
Millstadt, IL
New Athens, IL
New Baden, IL
New Memphis, IL
O Fallon, IL
Okawville, IL
Red Bud, IL
Renault, IL
Saint Jacob, IL
Saint Libory, IL
Saint Louis, MO
Scott Air Force Base, IL
Smithton, IL
Summerfield, IL
Trenton, IL
Troy, IL
Valmeyer, IL
Waterloo, IL
Wood River, IL
Worden, IL



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