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Alpha Home Health

  1. Home Health Care
  2. Illinois
  3. Chicago Home Health Care Agencies
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Andrei Ursu ★★★★★ 8 months ago

    Alpha was short of nurses and couldn't schedule a nurse for over a week. We complained by phone and eventually they sent a nurse who said my mother (93) needed physical therapy. Yet Alpha's owner (Elizabeth) informed me on the same day that my mother would not receive physical therapy because "she had already" (which was not true - she didn't have any therapy for the last month), and "she didn't improve" - which again was false: mother had had physical therapy in the nursing home until a month ago, and she responded VERY WELL, according to the NH report.

  • Connie Shannon ★★★★★ 2 years ago

Alpha Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Alpha Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

87%

92%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

87%

97%
Checks on Patients Flu Shot:

56%

60%
Checks on Patients Pneumonia Shot:

48%

61%
Foot Care For Diabetes Patients:

86%

98%
Checks Patients For Pain:

57%

0%
Treats Patients Pain:

48%

0%
Treats Heart Failure Symptoms:

45%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

65%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

60%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

35%

58%
How Often Patients Improved Getting Out of Bed:

13%

15%
How Often Patients Improved Bathing:

13%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

29%

49%
How Often Patients Had to be Admitted to the Hospital:

21%

14%
How Often Patients Needed Urgent Care From the ER:

5%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Alpha Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Alpha Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

79% *

88%
Communicated Well With them:

73% *

85%
Discussed Medicines Pain & Home Safety:

86% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

95% *

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

74% *

77%
Completed Surveys:11 *50,337
Response Rate:

19% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Alpha Home Health

Alpha Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Burbank, IL
Chicago, IL
Des Plaines, IL
Evanston, IL
Glenview, IL
Gurnee, IL
Harvey, IL
Harwood Heights, IL
Lake Forest, IL
Lincolnwood, IL
Morton Grove, IL
Niles, IL
Northbrook, IL
Round Lake, IL
Tinley Park, IL



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