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Decatur Memorial Hospice

  1. Home Health Care
  2. Illinois
  3. Decatur Home Health Care Agencies
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Overall Rating 2.2 / 5.0 ★★★★★

  • Ann Griswold ★★★★★ a week ago

    The emergency room is terrible. Plan on waiting 2-6 hours just to get in a room. If you are lucky you will see a doctor within an hour of getting in the room. They always say they don't have any rooms but you walk back and there are a lot of empty rooms

  • Christy L ★★★★★ 2 months ago

    The billing department is rude and uneducated. This has happened 3 times. They didn't bill both insurances that I have them. When I got the bill, they said to tear that up and they will bill the secondary insurance company. Then I get a letter stating that I owe a smaller amount and within two weeks, they have turned me into collection agency. Three times this has happened! If my child's specialty doctor would go to St. Mary's, I would be thrilled. DMH needs a billing stuff with an education greater than a 4th grader. Total waste-there are enough unemployed people out there that could do much better. If I could rate a negative number, I would.

  • Pam Weikle ★★★★★ a month ago

    Terrible service my mother worked at Dmh for over 20 yrs, and this place keeps going down hill. No reason anyone should have wait 3.5 hrs ti get into a room then sit another 4 hrs to get some kind of answer. Worthless would easier to drive to Bloomington

  • Dawn Conway ★★★★★ 4 months ago

    I would be very careful with this hospital. One of their employees enjoys engaging in illegal activities of bullying and harassment. This is not limited to "normal" people. She has bullied minors with special needs.

  • Kate T. ★★★★★ 10 months ago

    To the people complaining about having to wait in the ER- go find a dictionary, look for the word "triage," and then come back and complain about how your issue is just so much more important than everyone else's. That aside, I've never had a bad experience with this hospital. I suspect that conducting oneself like a civilized human being goes a long way toward a good experience here. It's like people in the medical field are actually human and deserving of common decency and respect. Extra stars to the awesome volunteers in surgical waiting; they're the best!

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