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Visiting Angels

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  3. Illinois (IL)
  4. Elmwood Park
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Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 5 years ago

    We used this service last winter when my elderly mother was suffering from depression related to chronic pain. The persons who came out to interview us were very nice and compassionate and sent a nice woman to care for my mom. After awhile, my mom became better and did not need the service anymore. This past week, my mom again became disabled and was unable to care for herself due to a severe flare up of arthritis. I called this office on a Sunday and left a message that we would need help again. The woman said she usually needs a 2 week notice but would see what she could do and would call mom back in a few hours. In the meantime, since we were desperate, and not sure visiting angles would come through, we were able to secure another person to stay with mom. When the visiting angels rep called back, my mom nicely explained that she would not need the service. This woman then told my mom that she already had arranged for someone. My mom asked if she could call the care giver back and cancel and this woman tells her that this is very embarrassing and then HANGS UP ON MY MOTHER! So, if you want some SHREW handling your loved one's care, by all means give them a call. Otherwise, FIND SOMEONE ELSE! I can only assume this business has changed hands since we did business with them last March.

  • ★★★★★ 3 months ago

Visiting Angels Services

  •   Home Care

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