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Platinum Home Health Services

  1. Home Health Care
  2. Illinois
  3. Lincolnwood Home Health Care Agencies
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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • Medina Perocevic ★★★★★ 8 months ago

    My family and I could not be more thankful for Platinum home health, nurse John was a blessing in our life and helped us in ways we couldn't be more thankful for. I rarely rate anyone 5 stars but in this situation I couldn't be more happy to do so. Very thankful and appreciative and I would recommend it to anyone that ever needs help, from kind hearted genuine people. Nurse John is so passionate about what he does and touches the hearts of anyone in his presence in the most professional way! He's very good with his patients and goes above and beyond!

  • Jean ★★★★★ 9 months ago

    Platinum was recommended by my elderly cousin's physician and we were very pleased with the expertise and caring of Nurse John and the other therapists, Physical and Occupational who helped her. My cousin was already in her 90s when they started helping her and their care prolonged her level of functioning and good quality of life. Besides their expertise, I found their communication, timeliness and professionalism to be excellent. John also worked very well with all of my cousin's physicians with regular updates on her condition. They all, but especially John related to my cousin as a whole person and was very positive with her. Platinum has my highest recommendation for quality and caring service.

  • Diane Schultz ★★★★★ 9 months ago

    I rarely rate anyone a five star but Nurse John has been a true Godsend to our family. He has prolonged the inevitable time when my Mom will not be able to walk. He has patiently, gently,kindly encouraged her to keep fighting to survive. He has given many alternative suggestions and solutions not provided by others in the past. He has tried to make her as safe as possible.John has brought other resources to assist in her daily activities. Our family is appreciative that our Mom remains at home. John teaches caregivers how to best assist my Mom,going above and beyond with support.

  • Theresa A Gimpel ★★★★★ 5 months ago

    My mother was having a hard time when John Jugueta came to be her nurse. She was a bit depressed and resistant to the therapies she needed to stay well. John was like a ray of sunshine, consistently patient, kind and encouraging as well as highly professional and knowledgable. His dedication to his work and caring concern for his patients is so impressive. We feel very fortunate that we were able to work with him.

  • lenell knox ★★★★★ 8 months ago

    I highly recommend John Jugueta for anyone that is in need of a nurse. He is truly a kind and caring hand, extremely knowledgeable, and he proves time and time again that he loves his work. I witnessed John taking care of my mother-in-law during her stage of sickness, and I have to credit him because he was a true blessing to both her and our family during this time. Therefore, I am honored to give him 5 stars - not just because of what he knows, but because of who he is, and all the professionalism; kindness; and comfort that he brought to our family during that time.

Platinum Home Health Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Platinum Home Health Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

90%

92%
Teaches Patients or Family About their Drugs:

95%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

96%

97%
Checks on Patients Flu Shot:

42%

60%
Checks on Patients Pneumonia Shot:

65%

61%
Foot Care For Diabetes Patients:

100%

98%
Checks Patients For Pain:

63%

0%
Treats Patients Pain:

52%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

58%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

47%

58%
How Often Patients Improved Getting Out of Bed:

18%

15%
How Often Patients Improved Bathing:

9%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

0%

79%
How Often Patients Improved Taking Medication by Mouth:

45%

49%
How Often Patients Had to be Admitted to the Hospital:

15%

14%
How Often Patients Needed Urgent Care From the ER:

8%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Platinum Home Health Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Platinum Home Health Services to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

87% *

88%
Communicated Well With them:

76% *

85%
Discussed Medicines Pain & Home Safety:

85% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

82% *

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

78% *

77%
Completed Surveys:32 *50,337
Response Rate:

21% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Platinum Home Health Services

Platinum Home Health Services serves ZIP codes that encompass all or part of each of the cities listed below.

Antioch, IL
Arlington Heights, IL
Bartlett, IL
Bellwood, IL
Berwyn, IL
Blue Island, IL
Burbank, IL
Calumet City, IL
Chicago, IL
Chicago Heights, IL
Crest Hill, IL
Des Plaines, IL
Elgin, IL
Elmwood Park, IL
Evanston, IL
Evergreen Park, IL
Flossmoor, IL
Forest Park, IL
Franklin Park, IL
Freeport, IL
Glenview, IL
Grayslake, IL
Gurnee, IL
Harvey, IL
Harwood Heights, IL
Highland Park, IL
Lansing, IL
Lincolnwood, IL
Lyons, IL
Markham, IL
Morton Grove, IL
Naperville, IL
Niles, IL
North Chicago, IL
Northbrook, IL
Oak Park, IL
Park Ridge, IL
Pearl City, IL
Pecatonica, IL
Poplar Grove, IL
Riverside, IL
Rockford, IL
Round Lake, IL
Skokie, IL
South Holland, IL
Waukegan, IL
Westmont, IL
Wilmette, IL
Winnetka, IL
Zion, IL



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