Service Area for Vitas Hospice
Overall Rating 3.2 / 5.0 ★★★★★
Deborah Cassidy MacPhail★★★★★ a year ago
Dr. Rapaport is the doctor you've wanted your whole life! I was a home care worker for a woman in the Vitas Hospice and Palliative Care program 2015 - through early 2016. All the staff was wonderful, but Dr. Rapaport was at once compassionate, warm, and down-to-earth, and the most knowledgeable, sharp physician you could hope for! My client actually got a lot better once she went into the hospice program. Her nurse, CNS, and doctor came to her rather than the opposite, which alleviated her stress immensely. But knowing that she was in the hands of such an accomplished, caring doctor who always LISTENED and considered her wishes, and answered her - and our - questions, gave her and all the rest of us the confidence that she was in the best hands. And the Doctor never rushed or imposed her agenda or timeline on her patient. Everyone who worked with this patient feels very grateful to have been fortunate to have been in the good hands of Dr. Diane Rapaport.
Eva Cameron★★★★★ 11 months ago
Linda Miller is doing podiatry, without a MD . She is a RN clipping toe nails , not permitted to do this by Law. She is a Vitas nurse at Friendship village of Schaumburg.
Tammy Triplett★★★★★ a year ago
My husband was on hospice for almost 2 years. We were on one hospice for over a year with one nurse and social worker the whole time we were with them. They were a non for profit. They then closed and we were referred to another hospice. They came in and did all their evaluations and meeting with all the new people and it took days to get him completely set up. Two months down the road I get and invoice that I owe money. I called and asked what this was about and they told me they were a for profit hospice and they charge. That is so rude that no one ever told us anything about being for profit. Very underhanded! Then we were with them for almost a year and we had gone through at least 5 nurses. Come to find out that the ones who left, left because they have never worked with a hospice so unorganized. The right hand does not know what the left hand is doing over there! My husband went 2 days with no pain med's because someone could not do their job properly. The night my husband passed was the worst and I hope no one who has to see a person die has to go through what I did at the end with hospice. I called when he was not even gone yet and no one showed up for over an hour. Then the lady comes in and wants to take care of me instead of getting things done so they could pronounce him dead and get his body taken away. Finally after an hour she made the call to have him picked up, but because she is hearing impaired she could not communicate with the funeral home and we ended up getting it set up. My husband died at 10:30 and his body was not picked up until 2:30 am. When you have a loved one die at home those kind of hours waiting are soooo painful and unnecessary! During that time she asked for a wash cloth to "clean him up" before they came. When I went in the room after she had gone, she put the wet wash cloth on my wood jewelry box. The things go on and on. I had problems from beginning to end. There were a couple of good things I will mention. We had a bathing nurse that was with us from day one and she made my husbands day every day she was there. She was a ray of sunshine. The Chaplain for this hospice is the most awesome person I think I have ever met. My husband loved her and so did I! The doctor for this hospice is the most amazing women I have ever met. She is the most caring and compassionate person and this is her calling. Other than those people that made it worth staying with this hospice, I would never recommend this hospice to anyone unless they got there act together in the office end and knew what the right hand was doing with the left! They should learn to treat there staff better and know when they have a awesome nurse that they should do whatever it take to keep her because it is so hard to find good hospice nurses that care for the patient and family!! Unless you want headache after headache I would suggest you find another hospice and skip this on! Too bad the 3 great people cant find a better hospice to work for! This hospice does not deserve people like the bathing nurse, chaplain and doctor!
A Google User★★★★★ 6 years ago