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Crawford Memorial Home Health

  1. Home Health Care
  2. Illinois
  3. Robinson Home Health Care Agencies
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Keagan Tuel ★★★★★ 2 months ago

    I'm here with my aunt and the nurse ( Kathy) she is put with every time she took her blood she had to poke the needle in her twice every time. And when she had her IV in and running a few minutes ago she had it running on a extremely high speed. Three nurses had to be in the room to do a one person job. I dont recomend going here.

  • annette fortmueller ★★★★★ 3 months ago

    Dr. Bello I think it was treated me with compassion as I suffer from very crippling anxiety that makes me physically sick. He was caring and made sure i felt safe going home and asked if he should run a couple of tests just to make sure I know I'm okay. I've never been treated so kindly about my anxiety

  • Chelse Hayes ★★★★★ 2 months ago

    Go somewhere else! Some staff is friendly but some are not some need to work on bedside manners badly!

  • Echo Hensley ★★★★★ a year ago

    I must admit I was exremely frustrated with this facility when I checked in. We are from out of town amd are used to competing hospitals posting 15 min ER wait times. My daughter had hurt her arm. There was only one other couple in the waiting room and they told me it would be an hour wait. But after we checked in, the nurse came out and said the 5 rooms were full but she'd triage, get the xray done, and then get us in a room. After triage, a room actually became available. They got her xray, sent it off for review by a specialist and put her in a temp cast. They have also called us the last 2 days to check on her before our follow-up appointment back home. This staff was great! Very friendly and thorough. I may be used to the large facilities, but they did a great job!

  • Jayden Jones ★★★★★ a year ago

    Slowest workers ever.... stand around and talk loudly in the hallways... goodness won't be coming back here

Crawford Memorial Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Crawford Memorial Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

99%

92%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

79%

60%
Checks on Patients Pneumonia Shot:

84%

61%
Foot Care For Diabetes Patients:

99%

98%
Checks Patients For Pain:

62%

0%
Treats Patients Pain:

76%

0%
Treats Heart Failure Symptoms:

71%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

62%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

66%

0%
Checked Patients For the Risk of Bed Sores:

88%

0%
How Often Patients Improved Walking:

60%

58%
How Often Patients Improved Getting Out of Bed:

24%

15%
How Often Patients Improved Bathing:

19%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

79%
How Often Patients Improved Taking Medication by Mouth:

49%

49%
How Often Patients Had to be Admitted to the Hospital:

21%

14%
How Often Patients Needed Urgent Care From the ER:

19%

11%

Reviews from Patient Surveys

These Crawford Memorial Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Crawford Memorial Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

94% *

88%
Communicated Well With them:

92% *

85%
Discussed Medicines Pain & Home Safety:

93% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

93% *

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

88% *

77%
Completed Surveys:55 *50,337
Response Rate:

41% *

30%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Crawford Memorial Home Health

Crawford Memorial Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Annapolis, IL
Flat Rock, IL
Hidalgo, IL
Highland, IL
Hutsonville, IL
Lawrenceville, IL
Marshall, IL
Martinsville, IL
Newton, IL
Oblong, IL
Palestine, IL
Robinson, IL
Sainte Marie, IL
Stoy, IL
West Union, IL
Willow Hill, IL
Yale, IL



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