Mercyhealth Visiting Nurses Association
About Mercyhealth Visiting Nurses Association4223 EAST STATE ST. SUITE 100
Rockford, IL 61108
Phone: (815) 971-3550
Ownership type: Non - Profit Other
Date certified: 07/01/1966
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Does Mercyhealth Visiting Nurses Association, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
2 of 2 users say yes
For appointments, groceries, etc.
1 of 1 users say yes
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
1 of 1 users say yes
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Mercyhealth Visiting Nurses Association
Overall Rating 1.0 / 5.0 ★★★★★
Erica Daniels ★★★★★ 5 months ago
They don't return phone calls. I've been trying to get a evaluation done on my grandma for about 3 months. "Marty" was supposed to call us back and she never did. I've even left voicemails.
Chris Marshall ★★★★★ 5 years ago
My father is elderly and partially under the care of these people but I suspect abuse by a third party. They are also the agency in charge of investigating abuse. They are very unprofessional in their investigation and will not return my calls. I do not know if they have bothered to investigate. Their level of professionalism is unsatisfactory and their conduct is deserving of a formal investigation and legal action.
Mercyhealth Visiting Nurses Association Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
Medicare Evaluation of the Quality of Care
The quality of care given at Mercyhealth Visiting Nurses Association is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.
|Begins Patient Care in Timely Manner:|
|Teaches Patients or Family About their Drugs:|
|Checks Patients Risk of Falling:|
|Checks Patient For Depression:|
|Checks on Patients Flu Shot:|
|Checks on Patients Pneumonia Shot:|
|Foot Care For Diabetes Patients:|
|Checks Patients For Pain:|
|Treats Patients Pain:|
|Treats Heart Failure Symptoms:|
|Took Doctor Ordered Action to Prevent Bed Sores:|
|Included Treatments to Prevent Bed Sores:|
|Checked Patients For the Risk of Bed Sores:|
|How Often Patients Improved Walking:|
|How Often Patients Improved Getting Out of Bed:|
|How Often Patients Improved Bathing:|
|How Often Patients Had Less Pain Moving Around:|
|How Often Patients Breathing Improved:|
|How Often Patients Wounds Healed After Operation:|
|How Often Patients Improved Taking Medication by Mouth:|
|How Often Patients Had to be Admitted to the Hospital:|
|How Often Patients Needed Urgent Care From the ER:|
Reviews from Patient Surveys
These Mercyhealth Visiting Nurses Association reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Mercyhealth Visiting Nurses Association to other home care agencies. More Info
|Home Health Team Gave Care in a Professional Way:|
|Communicated Well With them:|
|Discussed Medicines Pain & Home Safety:|
|Gave their Home Health Agency a Rating of 9 or 10:|
|Would Recommend the Home Health Agency to Friends & Family:|
Cities Served by Mercyhealth Visiting Nurses Association
Mercyhealth Visiting Nurses Association serves ZIP codes that encompass all or part of each of the cities listed below.
Davis Junction, IL
German Valley, IL
Leaf River, IL
Loves Park, IL
Machesney Park, IL
Mount Morris, IL
Pearl City, IL
Rock City, IL
South Beloit, IL
Stillman Valley, IL