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Saint Anthony Medical Center For Home Care

  1. Home Health Care
  2. Illinois
  3. Rockford Home Health Care Agencies
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Ben Dresser ★★★★★ a month ago

    I had a sleep study and the order went to OSF Medical Supply. The order never went through. I gave them my new insurance and nothing was ever sent. Now they are telling me I need a whole new sleep study, which costed me about $1,000 to begin with. Unbelievable.

  • Melanie Williams ★★★★★ 2 months ago

    Waited 1 week to get a nebulizer for someone who needed it badly. The doctor gave me a prescription slip with the diagnosis code on it and told me it would be honored. We live within walking distance from the supply store. When I looked up OSF Home Care Medical Supply on line to get their phone number one full week ago, the site showed their address in a strip mall on State street in Rockford with a map of the facility to that location which is in close proximity to St Anthony's Hospital right near the listed phone number. I called that number and I was told they do not accept prescription slips for the family to pick up a nebulizer and a referral must be faxed to them from the doctor's office and they deliver the nebulizer to the home. I called the doctor's office and he was off. I left a message that a referral or doctor's order needs to be faxed in and I'm told I cannot pick it up. Well, I've been calling that phone number to OSF Home Care every day to see if they received the referral and they haven't. Again this nebulizer was really needed. I called the medical supply place today and got a different person on the phone who told me they are in Peoria. I told them I've been calling a phone number located with an 815 area code which was listed near the map and addres on State street in Rockford on line and I was NEVER told I was calling Peoria which they said is part of the facility on State street. I was told by that second person whom I spoke to that I can just take in a prescription slip to the facility on State street and pick it up, the nebulizer. I told the person I was speaking to someone else all last week who told me that was not accepted and the doctor had to fax in a referral. She stated she will let their supervisor know because Peoria, the main office takes referrals but the Rockford store will accept prescription slips and the person I spoke to was wrong givingme wrong information. A whole week was wasted when someone whose short of breath really needed that nebulizer!!

  • Christine Rakoczy ★★★★★ 6 months ago

    I waited 2 weeks for Apria Medical Supply company to get my Sons nebulizer machine. I ended up canceling. It only took 2 days to be able to come and pick up his nebulizer machine through OSF. Thank God I cancelled the other and got sent here instead. I was so worried he would need it before I actually received it. Thank you thank you OSF Medical supplies ??

  • KoriandBrenna S ★★★★★ 7 months ago

    Not professional behavior at all. They called and said a nebulizer was ready to be picked up. My husband picked it up. They then called asking when we would pick it up. I told them my husband already did. On the phone she said, weird it doesn't show that he did. I said oh well he did! Now a year later our nebulizer isn't working and they refuse to help at all because they claim we didn't pick up our nebulizer from them! Even though that's the only place our doctor sent the prescription too. These people need to get their inventory straight. Very disappointed in this company.

  • Luanne Davis ★★★★★ a year ago

    Service was excellent ! Sara was so helpful in getting me the supplies I needed !

Saint Anthony Medical Center For Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Saint Anthony Medical Center For Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

95%

92%
Teaches Patients or Family About their Drugs:

99%

97%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

76%

60%
Checks on Patients Pneumonia Shot:

88%

61%
Foot Care For Diabetes Patients:

100%

98%
Checks Patients For Pain:

72%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

74%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
This
Agency

IL
Included Treatments to Prevent Bed Sores:

77%

0%
Checked Patients For the Risk of Bed Sores:

91%

0%
How Often Patients Improved Walking:

64%

58%
How Often Patients Improved Getting Out of Bed:

16%

15%
How Often Patients Improved Bathing:

16%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

92%

79%
How Often Patients Improved Taking Medication by Mouth:

50%

49%
How Often Patients Had to be Admitted to the Hospital:

15%

14%
How Often Patients Needed Urgent Care From the ER:

13%

11%

Reviews from Patient Surveys

These Saint Anthony Medical Center For Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Saint Anthony Medical Center For Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

90%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

84%

83%
Gave their Home Health Agency a Rating of 9 or 10:

88%

83%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

81%

77%
Completed Surveys:89950,337
Response Rate:

35%

30%

Cities Served by Saint Anthony Medical Center For Home Care

Saint Anthony Medical Center For Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Amboy, IL
Arlington, IL
Ashton, IL
Baileyville, IL
Belvidere, IL
Bloomington, IL
Bureau, IL
Byron, IL
Caledonia, IL
Capron, IL
Cedar Point, IL
Chana, IL
Cherry, IL
Cherry Valley, IL
Compton, IL
Creston, IL
Dalzell, IL
Dana, IL
Davis, IL
Davis Junction, IL
Dekalb, IL
Depue, IL
Durand, IL
Earlville, IL
Franklin Grove, IL
Freeport, IL
Garden Prairie, IL
Genoa, IL
Grand Ridge, IL
Granville, IL
Harvard, IL
Hennepin, IL
Hinckley, IL
Holcomb, IL
Kasbeer, IL
Kingston, IL
Kinsman, IL
Kirkland, IL
La Moille, IL
La Salle, IL
Ladd, IL
Leaf River, IL
Leland, IL
Lindenwood, IL
Lostant, IL
Loves Park, IL
Machesney Park, IL
Marengo, IL
Mark, IL
Marseilles, IL
Mazon, IL
Mendota, IL
Millington, IL
Monroe Center, IL
Morris, IL
Mount Morris, IL
Newark, IL
Oglesby, IL
Ohio, IL
Oregon, IL
Ottawa, IL
Paw Paw, IL
Pecatonica, IL
Peru, IL
Plano, IL
Poplar Grove, IL
Princeton, IL
Ransom, IL
Ridott, IL
Rochelle, IL
Rock City, IL
Rockford, IL
Rockton, IL
Roscoe, IL
Rutland, IL
Sandwich, IL
Seneca, IL
Serena, IL
Seward, IL
Shabbona, IL
Sheridan, IL
Shirland, IL
Somonauk, IL
South Beloit, IL
Spring Valley, IL
Steward, IL
Stillman Valley, IL
Streator, IL
Sublette, IL
Sycamore, IL
Tiskilwa, IL
Tonica, IL
Troy Grove, IL
Utica, IL
Van Orin, IL
Waterman, IL
Wedron, IL
West Brooklyn, IL
Winnebago, IL
Wyanet, IL



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