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Shelby Memorial Hospital Home

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  3. Illinois (IL)
  4. Shelbyville
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Cathy Shaffner
    ★★★★★ a year ago

    I didn't have a problem with any of my visits here...my husband never had any problems with his visits...I give them a 5 star on how we were treated with respect and understanding. But i give the Billing office a 2...when the billing office sent out a bill and it was sent to wrong ins company, and you try to get it straightened out and treated like it's our fault when it's not..it's horrible...telling me , well we'll see what happens when we send your insurance the bill...I was treated rudely and spoke to like I was dirt...terrible for someone in the profession they are in ,to treat their customers in a demeaning manner...the billing Dept made the mistake, not us!

  • Valerie Owens
    ★★★★★ 12 months ago

    The emergency room nurses and doctor were very nice and made sure I was good to go.

  • Paul Ventura
    ★★★★★ a year ago

    You can get better care in a war torn third world country. The main nurse Tammy WILL treat you like a drug addicted criminal from the point of registration.

  • LaKaylee Ordner
    ★★★★★ a year ago

    I don't even want to give them one star. Just make the drive to mattoon.

  • Debrah Wiley-Sloan
    ★★★★★ 2 weeks ago

Shelby Memorial Hospital Home Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Shelby Memorial Hospital Home is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

IL
Begins Patient Care in Timely Manner:

99%

92%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

100%

97%
Checks on Patients Flu Shot:

79%

57%
Checks on Patients Pneumonia Shot:

86%

58%
Foot Care For Diabetes Patients:

98%

97%
Checks Patients For Pain:

65%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

62%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

51%

0%
Included Treatments to Prevent Bed Sores:

82%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

IL
How Often Patients Improved Walking:

33%

55%
How Often Patients Improved Getting Out of Bed:

14%

15%
How Often Patients Improved Bathing:

7%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

95%

82%
How Often Patients Improved Taking Medication by Mouth:

42%

49%
How Often Patients Had to be Admitted to the Hospital:

17%

14%
How Often Patients Needed Urgent Care From the ER:

21%

11%
Pageviews Total:

3%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Shelby Memorial Hospital Home reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Shelby Memorial Hospital Home to other home care agencies. More Info

Patient Surveys:
This
Agency

IL
Home Health Team Gave Care in a Professional Way:

90% *

89%
Communicated Well With them:

91% *

86%
Discussed Medicines Pain & Home Safety:

90% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

92% *

85%
This
Agency

IL
Would Recommend the Home Health Agency to Friends & Family:

84% *

79%
Completed Surveys:57 *55,873
Response Rate:

45% *

31%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Shelby Memorial Hospital Home

Shelby Memorial Hospital Home serves ZIP codes that encompass all or part of each of the cities listed below.

Altamont, IL
Assumption, IL
Bethany, IL
Blue Mound, IL
Boody, IL
Cowden, IL
Findlay, IL
Herrick, IL
Lakewood, IL
Lincoln, IL
Mode, IL
Montrose, IL
Pana, IL
Saint Louis, MO
Shelbyville, IL
Stewardson, IL
Strasburg, IL
Sullivan, IL
Tower Hill, IL
Windsor, IL



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