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Provena Covenant Home Health Care

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Overall Rating 2.9 / 5.0 ★★★★★

  • Jamie Doellman
    ★★★★★ in the last week

    I STRONGLY DO NOT RECOMMEND ANYBODY USES THE ER AT PRESENCE COVENANT MEDICAL CENTER. Went in and was treated very poorly. Never got my test results. Doctor came in for 5 mins and then left and never checked on me again. Got an IV put in wrong which lead to my arm swelling like a balloon. Finally after no test result and no one checking on me for 5 hours, I called for a nurse who wasn't on my case to be discharged and while being discharged I got a packet covering on the reason I went in there for and that wasn't even the right diagnosis.

  • Brian Crawford
    ★★★★★ 5 months ago

    Wish I could give it a 4.5. Last year, my wife and I had a child there and the care was good. The rooms were nice. Staff was helpful. What you would expect in a modern maternity ward. Three weeks later, my wife needed an appendectomy. Once again, surgeon and staff were good. There was some confusion about the antibiotics and how they might interact with breast milk, but otherwise no complaints.

  • Justin Renfroe
    ★★★★★ 2 months ago

    Had to go to the ER last night. They treated me very welk with absolutely zero wait. The nurses and doctors listened to everything I had to say and proceeded accordingly. After some tests, the crisis had passed and I left reassured.

  • Harvey Higgins
    ★★★★★ 7 months ago

    Very very bad. Came in there was only me and one other person here. When trying to explain what was going to to the nurse they was just trying to get out the door. DR.came in heard about half what I was trying to say. Said he will give me a few shots and had me waiting for three and half more hours. I asked. Nurses whats going on they said oh we almost have your paperwork done. I keep saying I still have not seen the DR. About the shots he wanted to give me. This place is awful.

  • J Dirty
    ★★★★★ 5 months ago

    I needed a copy of my cat scan for my chiropractor a few days ago. A technician named Lacy who works in the imaging department was extra rude and condescending to me when helping me get my copies. Both my son's were born at this hospital and it holds a close place in my heart but I have never as a patient been treated so rudely and made to feel so stupid as I was by this technician. I asked to talk to the director of imaging and she was happy that I brought this to her attention. I just don't want another patient or myself to have to be belittled and treated this way by staff. I like this hospital and everyone in the ER(Brittanie is fabulous), every staff member that watched over me during my stay, and all the nurses and doctors that helped bring my two beautiful babies into this world were fantastic and very good at their jobs. I guess you get a bad apple every once in a while.

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