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Franciscan Home Care Services

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  3. Indiana (IN)
  4. Crown Point
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • ★★★★★ 7 months ago

    Hands down, I would trust my family with these people. In my time with St Anthony Village, I have seen nothing but amazing staff, exceptional care and a true devotion to each person they serve. When the top brass is also a nurse practitioner and working shoulder to shoulder with the front line, I know that they are truly invested. They are making a lot of great updates to the decor and such and it is really nice. I have had many experiences with different senior care places, and I am very impressed by their non-profit, faith-based status, connection to the hospital and the level of service and hospitality they provide.

  • ★★★★★ a year ago

    Good care, friendly staff. Had some challenges early in a stay for a family member but they stepped right up to address them as soon as management was involved. Don't assume that everyone talks to everyone else; take good notes and don't hesitate to ask questions. Get a room for your loved one closer to the nurse's station for closer attention and quicker responses to call lights.

  • ★★★★★ a year ago

    This place has really gone down hill the past year or so. The day time staff is so friendly and great but the night time staff is horrible. We've had so many problems that go unsolved because management seems to be constantly changing and doesn't understand none of this is new information, it's all on-going problems. Very disappointing.

Franciscan Home Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Franciscan Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

IN
Begins Patient Care in Timely Manner:

95%

91%
Teaches Patients or Family About their Drugs:

98%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

96%
Checks on Patients Flu Shot:

75%

66%
Checks on Patients Pneumonia Shot:

73%

70%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

68%

0%
Treats Patients Pain:

68%

0%
Treats Heart Failure Symptoms:

72%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

72%

0%
Included Treatments to Prevent Bed Sores:

74%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
This
Agency

IN
How Often Patients Improved Walking:

54%

53%
How Often Patients Improved Getting Out of Bed:

17%

17%
How Often Patients Improved Bathing:

12%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

95%

81%
How Often Patients Improved Taking Medication by Mouth:

53%

49%
How Often Patients Had to be Admitted to the Hospital:

17%

16%
How Often Patients Needed Urgent Care From the ER:

12%

12%
Pageviews Total:

38%

0%
Pageviews From Search Engines:

14%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

1%

0%

Reviews from Patient Surveys

These Franciscan Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franciscan Home Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

IN
Home Health Team Gave Care in a Professional Way:

89%

89%
Communicated Well With them:

89%

87%
Discussed Medicines Pain & Home Safety:

84%

83%
Gave their Home Health Agency a Rating of 9 or 10:

88%

86%
This
Agency

IN
Would Recommend the Home Health Agency to Friends & Family:

80%

80%
Completed Surveys:46225,794
Response Rate:

34%

33%

Cities Served by Franciscan Home Care Services

Franciscan Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Beverly Shores, IN
Cedar Lake, IN
Chesterton, IN
Crown Point, IN
Demotte, IN
Dyer, IN
Gary, IN
Griffith, IN
Hammond, IN
Hebron, IN
Highland, IN
Hobart, IN
Kingsbury, IN
Kingsford Heights, IN
La Crosse, IN
La Porte, IN
Lake Station, IN
Lake Village, IN
Lowell, IN
Merrillville, IN
Michigan City, IN
Munster, IN
New Carlisle, IN
Portage, IN
Rolling Prairie, IN
Saint John, IN
Schererville, IN
Schneider, IN
Shelby, IN
Sumava Resorts, IN
Thayer, IN
Union Mills, IN
Valparaiso, IN
Wanatah, IN
Westville, IN
Whiting, IN



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