Homepointe Health Care
Service Area for Homepointe Health Care
Overall Rating 3.0 / 5.0 ★★★★★
HomePointe HealthCare ★★★★★ a year ago
HomePointe HealthCare is dedicated to providing the highest quality services to our clients. We also strive to provide excellent customer service to our clients' families/guardians, and we take very seriously, any gaps in communicating important information. We, like many home care agencies, have struggled to find nurses to fill our caseloads. We understand the burden this puts on those we serve. We are actively recruiting and looking for qualified staff to offer our clients the very best care. The health and safety of our clients is always our top priority.
Claudia Lightfoot ★★★★★ a year ago
Please think long and hard before choosing this company to help your family. Do your research first. This business has become one of neglectful hiring of nursing , insincere, forgotten and left uncontacted families policies. When a business can no longer supply a customer needs, they should not run and hide and leave the parents wondering what is going on. They should face the situation and fix it. The supply here is to help with human life. My child's lives. For a year we have tried and waited and listens to why there is no help for us. But the longer the time elapses the less contact we have. When we finally have a nurse on schedule, there is a no show. Did we receive a phone call? NO. We had to call to find out why. Yet again we get the I'm so sorry we didn't call. It seems that is policy. Do not call your customers which are families looking for a bit of relief and support A little help and you cannot remember to call. How disgraceful this company has become. How hurt this company has left this family and now we move on in search of another that can possibly give us the relief and support we need.