Apria Health Care
Service Area for Apria Health Care
Overall Rating 1.5 / 5.0 ★★★★★
Mark Atkins★★★★★ in the last week
Horrible, horrible, horrible! I'm usually not one to leave super negative reviews, but Apria is the absolute worst company I've ever had to deal with. Between bogus, random charges and incompetent, unhelpful customer service, working with them has been a total nightmare. And forget about receiving in-person service at the Muncie branch - last time I stopped in, I was told they had changed the structure of their office and that they couldn't pull up my account to assist me with my issues. Avoid Apria at ALL costs.
Elly DeVoss★★★★★ 4 years ago
Terrible company. They (basically) run scams on customers and insurance companies alike. For instance, they will tell you something needs to be replaced for whatever reason and that it will not cost anything. Then when you get your bill, they try to charge you for all or a portion of it, likely in hopes that unsuspecting customers won't notice and just pay their bill. If you call and argue, they will usually drop it, but you will continue to get annoying calls from machines that only randomly leave messages/talk when you answer. They have also been known to submit insurance claims for services/supplies not rendered. Avoid them at all cost!