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Franciscan Home Care

  2. Home Health Care
  3. Indiana
  4. Rensselaer Home Health Care Agencies
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Each ZIP code that Franciscan Home Care serves is highlighted on the map above.

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Agnes Farley ★★★★★ 4 months ago

    went here to visit my friend. nice place. friend died after but overall experience good

  • Paula W ★★★★★ 6 months ago

    My experience here reminded me that they are just another business, and your insurance pays them, you don't. So do they really care how your experience was? Do they want to make sure you are comfortable and feel like you are in good hands? No, they will bill the insurance company, and get paid regardless.

  • Scott Schneider ★★★★★ 4 months ago

    Dr Kurzejka was wonderful, caring and thoughtful. Made sure I knew exactly what was going on!!!

  • Kim Allison ★★★★★ a year ago

    It is really sad to see how ineffective our system is. My daughter was taken to the ER last night, just wanting to talk. As soon as the word "suicidal" was brought up, she was shut down. The Dr. had her shipped off to a facility . Didn't care that isn't wanted she wanted( she is an adult) or that we have been doing this for 6 years and these trips to different facilities don't work. This Dr. could of cared less, he pushed her out the door...he never checked back up on her in the 5 plus hours she was there and never even came and talked to me when I arrived. We so weren't worth his time. There was only one other patient there, so busy wasn't a issue. I miss the days of our local Dr's being on call, at least they gave a damn. There was a male nurse that was wonderful and he was trying to make up for the lack in bed side manner the Dr. had. To add insult to injury she had to be transported by JCP , shackled in the back of the police car. The officer was nice and was following protocol..I get that. But what good is that for someones mental health ...and all she wanted was someone to talk to. ... I had to put one star, so it would post...how sad

  • Dawnna Crick-Strassenburg ★★★★★ 9 months ago

    I wish I had been warned about this facilities poor reputation before I took my precious grandson there for his wheezing and cough. The ER Dr made a mistake and gave him Tylenol for a fever (his temp was 97.7), when I questioned him about it, instead of admitting that he is human and he made a mistake, he became confrontational and threatened to call Child Protective Services on me because I did not seek medical treatment for my sick grandson (um, hello, I'm sitting in his Emergency Department trying to obtain treatment for my sick grandson). I could go on further about how bad my experience was...but I won't bother. I will say the nurses, resp. therapist and other staff were very nice and apologized profusely for this Drs actions. They have my sympathy for having to work with that man, along with all of his past and future patients that are afraid to advocate for themselves or just don't know any better. We will not be back and I highly suggest that you go elsewhere as well.

Franciscan Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Franciscan Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency
IN
Begins Patient Care in Timely Manner:

91%

91%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

63%

69%
Checks on Patients Pneumonia Shot:

73%

73%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

60%

0%
Treats Patients Pain:

68%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

63%

0%
This
Agency
IN
Included Treatments to Prevent Bed Sores:

74%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

56%

56%
How Often Patients Improved Getting Out of Bed:

12%

16%
How Often Patients Improved Bathing:

13%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

87%

83%
How Often Patients Improved Taking Medication by Mouth:

63%

49%
How Often Patients Had to be Admitted to the Hospital:

24%

16%
How Often Patients Needed Urgent Care From the ER:

13%

12%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Franciscan Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franciscan Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency
IN
Home Health Team Gave Care in a Professional Way:

92% *

89%
Communicated Well With them:

84% *

87%
Discussed Medicines Pain & Home Safety:

86% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

89% *

86%
This
Agency
IN
Would Recommend the Home Health Agency to Friends & Family:

79% *

79%
Completed Surveys:80 *24,361
Response Rate:

37% *

32%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Franciscan Home Care

Franciscan Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Brook, IN
Crown Point, IN
Demotte, IN
Fair Oaks, IN
Fowler, IN
Francesville, IN
Goodland, IN
Indianapolis, IN
Kankakee, IL
Kentland, IN
Lafayette, IN
Lake Village, IN
Lowell, IN
Medaryville, IN
Michigan City, IN
Monon, IN
Morocco, IN
Mount Ayr, IN
Remington, IN
Rensselaer, IN
San Pierre, IN
Thayer, IN
Valparaiso, IN
Wheatfield, IN
Wolcott, IN



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