Franciscan Home Care
About Franciscan Home Care
1104 E GRACE STRensselaer, IN 47978
Phone: (219) 866-2075
Ownership type: Non - Profit Other
Date certified: 05/13/1985
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Does Franciscan Home Care, Inc offer the following services?
Bathing, using the toilet, and dressing
Help taking or dispensing medication
Care for the terminally ill
For appointments, groceries, etc.
Meal planning/prep, laundry, etc.
Floors, bathrooms, etc.
Trained for Alzheimer's, dementia, etc.
Help remembering to take medications
Service Area for Franciscan Home Care
Photos
Reviews
Overall Rating 2.8 / 5.0 ★★★★★
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Kimberly Ingle ★★★★★ a week agoWe were visiting from out of town and had to rush my son to the er. All the nurses and the doctor was GREAT! They were so thoughtful to my son and I could tell they actually cared!! I was worried since I didn't know anything about the hospital but I would go back if we needed to.....hopefully we won't have to. LOL
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Agnes Farley ★★★★★ 7 months agowent here to visit my friend. nice place. friend died after but overall experience good
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Paula W ★★★★★ 10 months agoMy experience here reminded me that they are just another business, and your insurance pays them, you don't. So do they really care how your experience was? Do they want to make sure you are comfortable and feel like you are in good hands? No, they will bill the insurance company, and get paid regardless.
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Scott Schneider ★★★★★ 8 months agoDr Kurzejka was wonderful, caring and thoughtful. Made sure I knew exactly what was going on!!!
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Kim Allison ★★★★★ a year agoIt is really sad to see how ineffective our system is. My daughter was taken to the ER last night, just wanting to talk. As soon as the word "suicidal" was brought up, she was shut down. The Dr. had her shipped off to a facility . Didn't care that isn't wanted she wanted( she is an adult) or that we have been doing this for 6 years and these trips to different facilities don't work. This Dr. could of cared less, he pushed her out the door...he never checked back up on her in the 5 plus hours she was there and never even came and talked to me when I arrived. We so weren't worth his time. There was only one other patient there, so busy wasn't a issue. I miss the days of our local Dr's being on call, at least they gave a damn. There was a male nurse that was wonderful and he was trying to make up for the lack in bed side manner the Dr. had. To add insult to injury she had to be transported by JCP , shackled in the back of the police car. The officer was nice and was following protocol..I get that. But what good is that for someones mental health ...and all she wanted was someone to talk to. ... I had to put one star, so it would post...how sad
Franciscan Home Care Services
- Nursing Care
- Physical Therapy
- Occupational Therapy
- Speech Pathology
- Medical Social
- Home Health Aid
- Medicare
Medicare Evaluation of the Quality of Care
The quality of care given at Franciscan Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info
Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.
| This Agency | IN | U.S. | |
|---|---|---|---|
| Begins Patient Care in Timely Manner: | 91% | 91% | 92% |
| Teaches Patients or Family About their Drugs: | 99% | 96% | 96% |
| Checks Patients Risk of Falling: | 100% | 99% | 99% |
| Checks Patient For Depression: | 98% | 96% | 97% |
| Checks on Patients Flu Shot: | 63% | 69% | 72% |
| Checks on Patients Pneumonia Shot: | 73% | 73% | 75% |
| Foot Care For Diabetes Patients: | 99% | 96% | 96% |
| Checks Patients For Pain: | 60% | 0% | 0% |
| Treats Patients Pain: | 68% | 0% | 0% |
| Treats Heart Failure Symptoms: | 67% | 0% | 0% |
| Took Doctor Ordered Action to Prevent Bed Sores: | 63% | 0% | 0% |
| This Agency | IN | U.S. | |
|---|---|---|---|
| Included Treatments to Prevent Bed Sores: | 74% | 0% | 0% |
| Checked Patients For the Risk of Bed Sores: | n/a * | 0% | 0% |
| How Often Patients Improved Walking: | 56% | 56% | 56% |
| How Often Patients Improved Getting Out of Bed: | 12% | 16% | 15% |
| How Often Patients Improved Bathing: | 13% | 13% | 12% |
| How Often Patients Had Less Pain Moving Around: | 0% | 0% | 0% |
| How Often Patients Breathing Improved: | 0% | 0% | 0% |
| How Often Patients Wounds Healed After Operation: | 87% | 83% | 78% |
| How Often Patients Improved Taking Medication by Mouth: | 63% | 49% | 46% |
| How Often Patients Had to be Admitted to the Hospital: | 24% | 16% | 14% |
| How Often Patients Needed Urgent Care From the ER: | 13% | 12% | 11% |
Reviews from Patient Surveys
These Franciscan Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franciscan Home Care to other home care agencies. More Info
| This Agency | IN | U.S. | |
|---|---|---|---|
| Home Health Team Gave Care in a Professional Way: | 92% * | 89% | 89% |
| Communicated Well With them: | 84% * | 87% | 86% |
| Discussed Medicines Pain & Home Safety: | 86% * | 83% | 83% |
| Gave their Home Health Agency a Rating of 9 or 10: | 89% * | 86% | 84% |
| This Agency | IN | U.S. | |
|---|---|---|---|
| Would Recommend the Home Health Agency to Friends & Family: | 79% * | 79% | 79% |
| Completed Surveys: | 80 * | 24,361 | 1,160,737 |
| Response Rate: | 37% * | 32% | 29% |
Cities Served by Franciscan Home Care
Franciscan Home Care serves ZIP codes that encompass all or part of each of the cities listed below.
Crown Point, IN
Demotte, IN
Fair Oaks, IN
Fowler, IN
Goodland, IN
Indianapolis, IN
Kankakee, IL
Kentland, IN
Lake Village, IN
Lowell, IN
Medaryville, IN
Michigan City, IN
Morocco, IN
Mount Ayr, IN
Remington, IN
Rensselaer, IN
Thayer, IN
Valparaiso, IN
Wheatfield, IN
Wolcott, IN
