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Franciscan Home Health Care

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  4. Rensselaer
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    thank you for the fast response and kindness you showed me. awesome people

  • ★★★★★ 4 months ago

    Had a very embarrassing yet painful health issue I went to the ER for. After making me blare my condition into a microphone (2 way speaker) before letting me in the doors (embarrassing and an invasion of privacy) I was gruffly asked questions and put in a gown. Dr. "Alcoholic beverage" examined me and said I could come back Monday for outpatient (why come back instead of helping me now?) and prescribed me 3 medications, ALL OF WHICH I CAN BUY OVER THE COUNTER, SO THEY WERENT EVEN PRESCRIPTIONS! PLEASE, UNLESS YOUR DYING, DONT GO HERE, BECAUSE THEY CLEARLY DONT CARE! Will NEVER EVER RETURN HERE.

  • ★★★★★ 9 months ago

    Having worked there for 11 1/2 years in the laboratory, I wouldn't rely on most of these accounts. I'm almost 4 years removed from service there, and most of the staff remain. It was a good staff then as I am sure it is now. People want things done in a blink of an eye, without knowing what else is happening, or who else needs more help. You're complaining about snow? It's a hospital, not a hotel! I can see the residents of Rensselaer are the same though. Pushy, ungrateful, and rude!

  • ★★★★★ 10 months ago

    My fiancee had been in a semi truck accident, he was bleeding from his back. His clothes were soaking wet and muddy. They did not treat his wounds, no antibiotic ointment, no bandages. They didn't even wheel him out in a wheelchair. He went out with only a gown and my jacket over him. I had to ask for a bag to put his wet clothes in. They didn't even offer him anything. Thee worst hospital ever. But im sure he will get his bill. 12/3/16. I give them negative 5 stars.

  • ★★★★★ 9 months ago

    This is a band-aid station at most. I strongly strongly suggest you go anywhere else. This shouldn't even be considered a hospital. It should be considered a.... waste of tax dollars.

Franciscan Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Franciscan Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

IN
Begins Patient Care in Timely Manner:

94%

91%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

96%
Checks on Patients Flu Shot:

66%

66%
Checks on Patients Pneumonia Shot:

74%

70%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

64%

0%
Treats Patients Pain:

77%

0%
Treats Heart Failure Symptoms:

69%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

68%

0%
Included Treatments to Prevent Bed Sores:

77%

0%
Checked Patients For the Risk of Bed Sores:

97%

0%
This
Agency

IN
How Often Patients Improved Walking:

60%

53%
How Often Patients Improved Getting Out of Bed:

21%

17%
How Often Patients Improved Bathing:

14%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

87%

81%
How Often Patients Improved Taking Medication by Mouth:

63%

49%
How Often Patients Had to be Admitted to the Hospital:

24%

16%
How Often Patients Needed Urgent Care From the ER:

13%

12%
Pageviews Total:

21%

0%
Pageviews From Search Engines:

13%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Franciscan Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franciscan Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

IN
Home Health Team Gave Care in a Professional Way:

91% *

89%
Communicated Well With them:

89% *

87%
Discussed Medicines Pain & Home Safety:

88% *

83%
Gave their Home Health Agency a Rating of 9 or 10:

93% *

86%
This
Agency

IN
Would Recommend the Home Health Agency to Friends & Family:

89% *

80%
Completed Surveys:68 *25,794
Response Rate:

28% *

33%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Franciscan Home Health Care

Franciscan Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Brook, IN
Chicago, IL
Crown Point, IN
Demotte, IN
Fair Oaks, IN
Francesville, IN
Goodland, IN
Hobart, IN
Indianapolis, IN
Kankakee, IL
Kentland, IN
Lafayette, IN
Lake Village, IN
Medaryville, IN
Michigan City, IN
Monon, IN
Morocco, IN
Mount Ayr, IN
Remington, IN
Rensselaer, IN
Sumava Resorts, IN
Valparaiso, IN
Wheatfield, IN
Wolcott, IN



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