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Beacon Home Care Home Health Agency Sb

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  3. Indiana (IN)
  4. South Bend
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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Very rude on the phone. I won't be getting my supplies there any time soon!

  • ★★★★★ 3 months ago

    If I could, I'd give them zero stars. This is a business that operates like a scam artist. They prey upon people with medical needs through misinformation, deception and unmet commitments. They incorrectly bill insurance companies and pretend it's the insurance company's fault.

  • ★★★★★ 5 months ago

    They lied to me for months by saying my items were covered by insurance. I asked every time I got replacement parts and mentioned I had not received a letter or documentation or anything and was told I was fine. Yesterday I got a giant bill in the mail. I called and no call back. Why would you keep sending more items if the previous ones were not paid for?! Why wouldn't you make a phone call or some kind of notification sooner? You wait 9 months then send a bill?!?

  • ★★★★★ a year ago

    I absolutely adore the people that work here. Every single time I have went in, they have been helpful, courteous, and they always do a great job of explain everything. When I go out of town especially, because I need a smaller oxygen concentrator to take with me. It's always ready. Only 1 time I had a problem, the nozzle, (upside green tree that connects to a bipap was missing). Fortunately my daughter could bring it to me. So I will be sure to check and make sure it's on there the next time. I won't be just a couple hours away, more like 15.

  • ★★★★★ 9 months ago

    nice folks, but worst customer service on the planet. I waited on hold for over a half hour, twice, and never received a call back. They failed to deliver oxygen to the hospital before dad was sent home on an ambulance, then he sat at home, with no oxygen, for about 3 hours. Wish I could have left zero stars. I will cancel the balance of my medical equipment for home care as soon as they open this morning.

Beacon Home Care Home Health Agency Sb Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Beacon Home Care Home Health Agency Sb is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

IN
Begins Patient Care in Timely Manner:

90%

91%
Teaches Patients or Family About their Drugs:

99%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

99%

96%
Checks on Patients Flu Shot:

77%

66%
Checks on Patients Pneumonia Shot:

82%

70%
Foot Care For Diabetes Patients:

97%

95%
Checks Patients For Pain:

62%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

69%

0%
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

91%

0%
This
Agency

IN
How Often Patients Improved Walking:

56%

53%
How Often Patients Improved Getting Out of Bed:

15%

17%
How Often Patients Improved Bathing:

13%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

86%

81%
How Often Patients Improved Taking Medication by Mouth:

55%

49%
How Often Patients Had to be Admitted to the Hospital:

16%

16%
How Often Patients Needed Urgent Care From the ER:

11%

12%
Pageviews Total:

11%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Beacon Home Care Home Health Agency Sb reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Beacon Home Care Home Health Agency Sb to other home care agencies. More Info

Patient Surveys:
This
Agency

IN
Home Health Team Gave Care in a Professional Way:

90%

89%
Communicated Well With them:

89%

87%
Discussed Medicines Pain & Home Safety:

84%

83%
Gave their Home Health Agency a Rating of 9 or 10:

89%

86%
This
Agency

IN
Would Recommend the Home Health Agency to Friends & Family:

81%

80%
Completed Surveys:66725,794
Response Rate:

34%

33%

Cities Served by Beacon Home Care Home Health Agency Sb

Beacon Home Care Home Health Agency Sb serves ZIP codes that encompass all or part of each of the cities listed below.

Bremen, IN
Bristol, IN
Elkhart, IN
Goshen, IN
Granger, IN
La Porte, IN
Lagrange, IN
Lakeville, IN
Lapaz, IN
Middlebury, IN
Milford, IN
Millersburg, IN
Mishawaka, IN
Nappanee, IN
New Carlisle, IN
New Paris, IN
North Liberty, IN
North Webster, IN
Notre Dame, IN
Osceola, IN
Plymouth, IN
Rolling Prairie, IN
Shipshewana, IN
South Bend, IN
Syracuse, IN
Wakarusa, IN
Walkerton, IN
Wyatt, IN



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