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Cardinal Hill Home Care

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  3. Kentucky (KY)
  4. Lexington
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ in the last week

    There are some great staff, but staff shortage and 1 assistant and 1 nurse on a unit, esp at mealtimes is unsafe and unfair. My mother is here right now and we have been disappointed with lack of communication between interdisciplinaries, very little info about billing and insurance matters shared with patient and family. One day, my mother is told she is progressing and allowed to stay, the next day they are talking about discharge. When meds and treatements are ordered, it has taken days to get what was ordered. Cardinal Hill has the capability of returning to the amazing reputation they had in the 80s and 90s, but staffing ratios, poor communication and the for-profit status vs. The non profit status is not favorable. OT, Rec. Therapy and a nurse named Marcy have been the positive attributes.

  • ★★★★★ 4 months ago

    Cardinal Hill is a top notch rehab facility. I have been a patient here a number of times and have always received the best of care and therapy. I felt that they were so good that I now do volunteer work here. The food was better a few years ago but with time and the take over by Health South there have been staff, suppliers and policy changes, not all that good for a rehab hospital this size. They are in the process of working out the problems and I expect we'll see the results in the next few months. In my experience with Cardinal Hill, I have seen people complain over a number of things but the staff bend over backwards to help. I just think that there are people that are impossible to please.

  • ★★★★★ a week ago

    I had the best of care I rate them ..A ... 5 Star ?

  • ★★★★★ 2 months ago

    I'm an RN who recently began working here. They take excellent care of their employees, which translates into excellent patient outcomes.

  • ★★★★★ a year ago

    For having a broken back leg and foot, they were exceptional. Their occupational and physical therapist were amazing. I'm sorry for anyone who had any less than an amazing experience there.

Cardinal Hill Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Cardinal Hill Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

KY
Begins Patient Care in Timely Manner:

90%

95%
Teaches Patients or Family About their Drugs:

97%

95%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

98%

98%
Checks on Patients Flu Shot:

72%

72%
Checks on Patients Pneumonia Shot:

82%

77%
Foot Care For Diabetes Patients:

87%

96%
Checks Patients For Pain:

61%

0%
Treats Patients Pain:

66%

0%
Treats Heart Failure Symptoms:

61%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

52%

0%
Included Treatments to Prevent Bed Sores:

61%

0%
Checked Patients For the Risk of Bed Sores:

84%

0%
This
Agency

KY
How Often Patients Improved Walking:

43%

58%
How Often Patients Improved Getting Out of Bed:

15%

17%
How Often Patients Improved Bathing:

14%

13%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

87%
How Often Patients Improved Taking Medication by Mouth:

47%

52%
How Often Patients Had to be Admitted to the Hospital:

18%

18%
How Often Patients Needed Urgent Care From the ER:

10%

13%
Pageviews Total:

13%

0%
Pageviews From Search Engines:

4%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Cardinal Hill Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Cardinal Hill Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

KY
Home Health Team Gave Care in a Professional Way:

91%

91%
Communicated Well With them:

85%

89%
Discussed Medicines Pain & Home Safety:

88%

85%
Gave their Home Health Agency a Rating of 9 or 10:

95%

89%
This
Agency

KY
Would Recommend the Home Health Agency to Friends & Family:

90%

85%
Completed Surveys:14821,357
Response Rate:

40%

31%

Cities Served by Cardinal Hill Home Care

Cardinal Hill Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Berea, KY
Bowling Green, KY
Frankfort, KY
Huntington, WV
Irvine, KY
Lexington, KY
Mayfield, KY
Midway, KY
Nicholasville, KY
Paintsville, KY
Richmond, KY
Versailles, KY
Wilmore, KY



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