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Cardinal Hill Home Care

  1. Home Health Care
  2. Kentucky
  3. Lexington Home Health Care Agencies
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Joe Barnes ★★★★★ 7 months ago

    It can't be easy to return day after day to help people learn to live again. After any life changing event they've encountered. Knowing this I must say the people who work there seem to care for the individual as well preparing them to regain independence needed to live life how ever it may have been altered. Thank you all so very much for helping me adjust & overcome challenges of each day I'm lucky enough to wake up. Still not sure how, but something there happened that helped me choose not to kill myself after my release & return to the real world. Thank you all, & God bless you & the countless miracles performed by you wonderful people. On personal note, Dr. Susan McDowell is the best asset of Cardinal Hill. And she deserves any / every incentive to remain there & keep on keeping on the good work.

  • jason tedder ★★★★★ 9 months ago

    Great hospital. The nurses and techs in the spinal unit were great with my son, even though he was a hard patient to please but they were very professional and done everything they could to help him and us as well. Wished I could remember they're name and I would thank them personally they went above and beyond. Thank you. A special thanks to our case worker in the spinal unit Julie Ann for everything she has done she also went above and beyond for us, all the workers there take pride in they're work. Thank you

  • Christian Romans ★★★★★ 8 months ago

    This place is below average for cleanliness and basic care. I would not send my dog to be treated in this facility. They place is dirty, stains and spills on the walls and dirt piled up in the corners. The food is worse than a elementary school cafeteria. It is always served cold and it looks like it is left overs from last week. The staff is less than friendly at any time. The night shift is the absolute worst. Their physical appearance is not kept up, scrubs that don't fit, stains and wrinkled clothing and i brushes hair from every nurse that has walked in. They take a minimum of one hour to respond to needs. When we went to an RN about one of the CNA's attitude and disrespect, the RN's response was that she was from New York. If this is your only option for rehabilitation, I am so sorry!

  • Sue Hierl ★★★★★ a year ago

    Cardinal Hill is a top notch rehab facility. I have been a patient here a number of times and have always received the best of care and therapy. I felt that they were so good that I now do volunteer work here. The food was better a few years ago but with time and the take over by Health South there have been staff, suppliers and policy changes, not all that good for a rehab hospital this size. They are in the process of working out the problems and I expect we'll see the results in the next few months. In my experience with Cardinal Hill, I have seen people complain over a number of things but the staff bend over backwards to help. I just think that there are people that are impossible to please.

  • Dwana Tolbert ★★★★★ 11 months ago

    There are some great staff, but staff shortage and 1 assistant and 1 nurse on a unit, esp at mealtimes is unsafe and unfair. My mother is here right now and we have been disappointed with lack of communication between interdisciplinaries, very little info about billing and insurance matters shared with patient and family. One day, my mother is told she is progressing and allowed to stay, the next day they are talking about discharge. When meds and treatements are ordered, it has taken days to get what was ordered. Cardinal Hill has the capability of returning to the amazing reputation they had in the 80s and 90s, but staffing ratios, poor communication and the for-profit status vs. The non profit status is not favorable. OT, Rec. Therapy and a nurse named Marcy have been the positive attributes.

Cardinal Hill Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Cardinal Hill Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

KY
Begins Patient Care in Timely Manner:

91%

95%
Teaches Patients or Family About their Drugs:

98%

97%
Checks Patients Risk of Falling:

100%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

86%

76%
Checks on Patients Pneumonia Shot:

89%

80%
Foot Care For Diabetes Patients:

94%

96%
Checks Patients For Pain:

65%

0%
Treats Patients Pain:

64%

0%
Treats Heart Failure Symptoms:

64%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

54%

0%
This
Agency

KY
Included Treatments to Prevent Bed Sores:

57%

0%
Checked Patients For the Risk of Bed Sores:

83%

0%
How Often Patients Improved Walking:

41%

62%
How Often Patients Improved Getting Out of Bed:

14%

18%
How Often Patients Improved Bathing:

16%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

86%
How Often Patients Improved Taking Medication by Mouth:

47%

52%
How Often Patients Had to be Admitted to the Hospital:

18%

18%
How Often Patients Needed Urgent Care From the ER:

10%

13%

Reviews from Patient Surveys

These Cardinal Hill Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Cardinal Hill Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

KY
Home Health Team Gave Care in a Professional Way:

90%

91%
Communicated Well With them:

91%

89%
Discussed Medicines Pain & Home Safety:

83%

84%
Gave their Home Health Agency a Rating of 9 or 10:

88%

88%
This
Agency

KY
Would Recommend the Home Health Agency to Friends & Family:

86%

85%
Completed Surveys:14321,221
Response Rate:

36%

30%

Cities Served by Cardinal Hill Home Care

Cardinal Hill Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Berea, KY
Cynthiana, KY
Dayton, OH
Flemingsburg, KY
Frankfort, KY
Huntington, WV
Irvine, KY
Lawrenceburg, KY
Lexington, KY
Midway, KY
Morehead, KY
Nicholasville, KY
Owensboro, KY
Paint Lick, KY
Paintsville, KY
Richmond, KY
Stanford, KY
Versailles, KY
Wilmore, KY
Winchester, KY



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