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Children & Youth Project Home Health

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  3. Kentucky (KY)
  4. Louisville
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Starr Hiser-Hall
    ★★★★★ 7 months ago

    At first I was okay with them, months on end, they started to take forever on answering phones, most times they wouldn't even answer the phones. I had to keep calling them. Than once my son was a little after 1 years old, one of the doctor's wasn't please that my son was gaining weight and she wanted me to get my son into First Steps, well I work 2nd shift plus has to ride the buses. It takes me 3 buses to get to work. They wanted to called CPS on me cause I wouldn't let them come to my house at 8 in the morning. At that time, I'm getting ready for work and having to leave out of the house. I'm so sick and tired of doctor's threatening to call CPS on someone cause of their work schedule or any personal issues. I had to leave, I didn't fell comfortable going to a doctor's office and feel threaten on ever visit.

  • Lirio H
    ★★★★★ 8 months ago

    I came today early for my appointment, waiting 1 hour and 30 mins. Then the office closed by 5Pm. I will not get any appointment in this clinic. I will find another pediatricians to see my kids.

  • Jae'Lynnet Taylor
    ★★★★★ 9 months ago

    They take absolutely FOREVER to see your child. There is no reason to have to wait a hour for your child to see their primary care physician when you arrive 20 minutes before you scheduled appointment!

  • DongHoon Chung
    ★★★★★ a year ago

    Their billing system is terrible. They filed a claim to my insurance company with a wrong ID in 2014. Of course it was denied, which I didn't know. About one year later they sent me an invoice for the claim. When I called the billing office, they even couldn't locate the bill and asked to pay another bill and gave me an OK. I thought it was finished. Then they sent the bill to a collection company. The collection company called me every Saturday. I requested documents from the collection company and found the wrong claim . I contacted the UofL billing office and and they accepted it was their fault . They promised me that the collection company will not contact me again and the issue will be resolved. However, I found out by chance that the collection company filed it as my debt to the credit reporting agencies. The collection company said they were told to "hold", meaning not contact me but the account is live. My insurance company instructed them how to file it correctly. After numerous phone calls, I was told that the debt history will be removed from my credit report; but, it is still there as my debt( about one month after I was told it)! Still the collection record is in my file. Due to this, I have spent numerous hours and now I have to pay a penalty interest for home equity loan. One more thing. they filed another two claims wrong. My pediatrician is an in-network doc, but they filed two times as an out-of-network doc. So I had to pay more. My insurance company contacted UofL billing office to fix this; but, still I haven't heard from UofL billing. I am done with this clinics.

  • Rhonda Gaebler
    ★★★★★ 9 months ago

    They are such caring people. She (sims) never stopped until she found a medicine that worked for him......thank you

Children & Youth Project Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Children & Youth Project Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.

This
Agency

KY
Begins Patient Care in Timely Manner:n/a *

95%
Teaches Patients or Family About their Drugs:n/a *

95%
Checks Patients Risk of Falling:n/a *

99%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

72%
Checks on Patients Pneumonia Shot:n/a *

77%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

KY
How Often Patients Improved Walking:n/a *

58%
How Often Patients Improved Getting Out of Bed:n/a *

17%
How Often Patients Improved Bathing:n/a *

13%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

87%
How Often Patients Improved Taking Medication by Mouth:

0%

52%
How Often Patients Had to be Admitted to the Hospital:

0%

18%
How Often Patients Needed Urgent Care From the ER:

0%

13%
Pageviews Total:

8%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Children & Youth Project Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Children & Youth Project Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

KY
Home Health Team Gave Care in a Professional Way:n/a *

91%
Communicated Well With them:n/a *

89%
Discussed Medicines Pain & Home Safety:n/a *

85%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

89%
This
Agency

KY
Would Recommend the Home Health Agency to Friends & Family:n/a *

85%
Completed Surveys:n/a *21,357
Response Rate:n/a *

31%
* No survey results are available for this period.



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