Surgecenter of Louisville
Service Area for Surgecenter of Louisville
Overall Rating 1.0 / 5.0 ★★★★★
John Evans ★★★★★ a year ago
My son had surgery there today, and the medical staff were great with him. He is autistic, and can be very difficult to work with. If there was any way to give them 5 stars, i would. The office and billing staff, however, is a totally different story. In the 2 days prior to the surgery, the amount i was to pay changed, and their payment method changed twice. I was told that i could put both charges on the same credit card. When we arrived this morning prior to the surgery, i was then told that i had to use 2 different credit cards, or they would cancel the procedure. In short, the office and billing staff are very unprofessional, disorganized, and occasionally border on being rude. If you can smehow get over that hurdle, the medical staff are top notch.