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Christus Homecare St Patrick

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  4. Lake Charles
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • A Google User ★★★★★ 6 years ago

    We were told that this hospice service was bad, but they were the only ones my mother would talk to. My father never saw the doctor that prescribed his meds. He was give the standard gamut of meds, and when they didn't work, no attempt was made by anyone to find pain and anxiety relief for him. The nurse presented my mother with a satisfaction form on the SECOND WEEK, and insisted that it be filled out. Prior to that, she came out three times weekly. After getting a satisfactory rating, her visits dropped to once a week or less. She would skip a visit to go shopping with her daughter, or she'd bring her daughter with her. She forcibly catheterized my father against the family's specific wishes and caused him a great deal of unnecessary pain. This same nurse NEVER showed on my father's last two days of life; she had decided he was "about done", and gave my mother instructions over the phone to give him morphine instead of the breakfast he requested "to help his breathing". She was very very reluctant to give me any information, and complained to my mother when I asked. She is still employed by Christus as far as I know. This was a terrible, awful experience.

Christus Homecare St Patrick Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Christus Homecare St Patrick is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

LA
Begins Patient Care in Timely Manner:

93%

95%
Teaches Patients or Family About their Drugs:

91%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

93%

98%
Checks on Patients Flu Shot:

66%

65%
Checks on Patients Pneumonia Shot:

76%

72%
Foot Care For Diabetes Patients:

92%

96%
Checks Patients For Pain:

75%

0%
Treats Patients Pain:

72%

0%
Treats Heart Failure Symptoms:

83%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

68%

0%
Included Treatments to Prevent Bed Sores:

78%

0%
Checked Patients For the Risk of Bed Sores:

96%

0%
This
Agency

LA
How Often Patients Improved Walking:

61%

58%
How Often Patients Improved Getting Out of Bed:

16%

16%
How Often Patients Improved Bathing:

16%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

93%

84%
How Often Patients Improved Taking Medication by Mouth:

60%

53%
How Often Patients Had to be Admitted to the Hospital:

13%

15%
How Often Patients Needed Urgent Care From the ER:

18%

14%
Pageviews Total:

31%

0%
Pageviews From Search Engines:

8%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Christus Homecare St Patrick reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Christus Homecare St Patrick to other home care agencies. More Info

Patient Surveys:
This
Agency

LA
Home Health Team Gave Care in a Professional Way:

89%

91%
Communicated Well With them:

89%

89%
Discussed Medicines Pain & Home Safety:

88%

88%
Gave their Home Health Agency a Rating of 9 or 10:

86%

89%
This
Agency

LA
Would Recommend the Home Health Agency to Friends & Family:

86%

85%
Completed Surveys:18830,310
Response Rate:

24%

31%

Cities Served by Christus Homecare St Patrick

Christus Homecare St Patrick serves ZIP codes that encompass all or part of each of the cities listed below.

Bell City, LA
Cameron, LA
Creole, LA
Dequincy, LA
Deridder, LA
Dry Creek, LA
Elton, LA
Evangeline, LA
Fenton, LA
Grand Chenier, LA
Gueydan, LA
Hackberry, LA
Hayes, LA
Iowa, LA
Jennings, LA
Kinder, LA
Lacassine, LA
Lake Arthur, LA
Lake Charles, LA
Leblanc, LA
Longville, LA
Mermentau, LA
Merryville, LA
Oberlin, LA
Ragley, LA
Reeves, LA
Singer, LA
Starks, LA
Sulphur, LA
Vinton, LA
Welsh, LA
Westlake, LA



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