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Carelink Home Care Services

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  3. Louisiana (LA)
  4. Metairie
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    They are very very unprofessional..They put other jobs first like the person they are supposed to be taking of isn't..you have to work around their time. if they tell you one time they are never on time...i wouldn't ever use them again.I'm bout to give psa healthcare a chance

  • ★★★★★ 9 months ago

    Very unprofessional!! I would never trust them again. We had trouble with a nurse and when asked to have an accident report filled out for an incident that happened I never got it resolved which lead me to search for another company. Matter of fact they still have yet to pick up their binder on my daughter and it's been a year. Its hard to cover some areas but PSA is definitely better and they try to accommodate every patents needs.

  • ★★★★★ a year ago

    They are unprofessional. My son has a Portacatheter that needs to be heparinized every month. For 2 months nobody had call me to come out to flush him. When I called they told me they will have some one call me back they never did. One time they had ask if we can meet up somewhere so nurse can flush him. Uh no that is not professional and not sanitary at all. Nobody should ever go through them!

Carelink Home Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Carelink Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

LA
Begins Patient Care in Timely Manner:

93%

95%
Teaches Patients or Family About their Drugs:

97%

96%
Checks Patients Risk of Falling:

93%

99%
Checks Patient For Depression:

99%

98%
Checks on Patients Flu Shot:

0%

65%
Checks on Patients Pneumonia Shot:

0%

72%
Foot Care For Diabetes Patients:

82%

96%
Checks Patients For Pain:

28%

0%
Treats Patients Pain:

26%

0%
Treats Heart Failure Symptoms:

35%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

50%

0%
Included Treatments to Prevent Bed Sores:

24%

0%
Checked Patients For the Risk of Bed Sores:

69%

0%
This
Agency

LA
How Often Patients Improved Walking:

23%

58%
How Often Patients Improved Getting Out of Bed:n/a *

16%
How Often Patients Improved Bathing:n/a *

14%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

84%
How Often Patients Improved Taking Medication by Mouth:

18%

53%
How Often Patients Had to be Admitted to the Hospital:

0%

15%
How Often Patients Needed Urgent Care From the ER:

0%

14%
Pageviews Total:

27%

0%
Pageviews From Search Engines:

7%

0%
Pageviews From City Page:

1%

0%
Pageviews From Funnel:

0%

0%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Carelink Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Carelink Home Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

LA
Home Health Team Gave Care in a Professional Way:n/a *

91%
Communicated Well With them:n/a *

89%
Discussed Medicines Pain & Home Safety:n/a *

88%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

89%
This
Agency

LA
Would Recommend the Home Health Agency to Friends & Family:n/a *

85%
Completed Surveys:n/a *30,310
Response Rate:n/a *

31%
* No survey results are available for this period.

Cities Served by Carelink Home Care Services

Carelink Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Angie, LA
Arabi, LA
Belle Chasse, LA
Bogalusa, LA
Boutte, LA
Bush, LA
Chalmette, LA
Covington, LA
Destrehan, LA
Franklinton, LA
Gretna, LA
Harvey, LA
Kenner, LA
La Place, LA
Mandeville, LA
Marrero, LA
Metairie, LA
New Orleans, LA
Pearl River, LA
Ponchatoula, LA
Raceland, LA
Saint Bernard, LA
Saint Rose, LA
Slidell, LA
Violet, LA
Westwego, LA



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