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National Home Care Services

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  3. Louisiana (LA)
  4. Shreveport
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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • Carolyn Cook
    ★★★★★ a month ago

    All the people that come out to my house from National Homecare are attentive, well-mannered and nice. They always call before they come. I am unable to get items from the store and sometimes my nurse and therapist will help me by picking up things for me. Even when I am too lazy to do my exercises, they remind me how important the exercises are to my health, so I am encouraged to do them. My only complaint is that sometimes there are problems getting messages to my nurse when I call the office.

  • Chasity Singleton
    ★★★★★ a month ago

    MY PHYSICAL THERAPIST KRISTEN IS THE BEST. SHE HAS VERY CARING ATTITUDE AND IS ALWAYS NICE. NOT ONE TIME HAS SHE ACT LIKE SHE DIDN'T ENJOY HER JOB. SHE MOTIVATES ME EVERY TIME WE DO MY EXERCISES. IM TAKING ONE DAY AT A TIME AND STILL HAS PROGRESS TO MAKE BUT MY LEGS ARMS AND NECK IS GETTING STRONGER EACH AND EVERY DAY AND ITS BECAUSE OF THE HARD WORK.I WAS BLESSED WITH A GREAT PHYSICAL THERAPIST AND I WOULDN'T TRADE HER FOR ANYBODY ELSE. KUDOS TO KRISTEN.

  • David Desonier
    ★★★★★ 6 months ago

    I have worked for National Homecare Services for many years. Working for National Homecare Services is like being part of a large family. National Homecare Services provides their patients with great care and values their employees. The therapists, nurses, and CNA's will go above and beyond expectations to provide quality patient care. If you need home health services for yourself, a friend, or a family member, National Homecare Services will be there for you.

  • Mel Whitworth
    ★★★★★ 7 months ago

    My name is Mel Whitworth and I am the owner of National Homecare Services. I am sorry that Rochelle G had a negative experience as an employee of National. I am writing this in response to her comments. First, we are a Company that values our patients and our employees. We put patient care as our top priority. We provide loving and compassionate care to our patients and their families. Our Vision Statement is "Bringing Excellent Healthcare to Your Home". Our goal is to make every patient and every employee a valued person. Secondly, every employee we have receives 100% of their pay and we have never failed to pay any employee at any time everything that we owed to them. If we failed to pay our employees and pay them timely, I would expect us to have many negative comments from current or former employees. Our heart is to provide a positive and encouraging workplace for all of our employees. We are unashamedly a Christian Company who strives to do everything we can to honor God in all that we do. We are not a perfect Company but we do our very best to provide for the needs of our patients and their families and provide an encouraging workplace environment.

  • Rochelle Greggs
    ★★★★★ 11 months ago

    I have never seen a worst place to work at or receive services from. Employees do not get paid here, and when you kindly ask for your pay check - YOU GET FIRED. I can not believe that the Director of Nurses told a nurse, "I can't believe you are upset about a paycheck!" I strongly advise that if you are a nurse - DO NOT GO TO WORK FOR THIS COMPANY. THEY WILL NOT PAY YOU YOUR INITIAL CHECK FOR OVER A MONTH. In addition, every subsequent paycheck will be delayed for weeks at a time. I do not know how they can continue to operate under these terms. I do not know how they are allowed to continue to hire people and not pay them. Finally, they pay per visit. What that equates too is this - as their census drops - YOU DO NOT GET PAID. If the patients are not home and you can not see them, then YOU DO NOT GET PAID. In addition, the DON is so desperate to increase her census that she has been noted telling her staff not to discharge patients - even the ones that no longer need or require services. This place is completely unethical and do not care about it's employees or patients.

National Home Care Services Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at National Home Care Services is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

LA
Begins Patient Care in Timely Manner:

93%

95%
Teaches Patients or Family About their Drugs:

94%

96%
Checks Patients Risk of Falling:

95%

99%
Checks Patient For Depression:

60%

98%
Checks on Patients Flu Shot:

36%

65%
Checks on Patients Pneumonia Shot:

81%

72%
Foot Care For Diabetes Patients:

97%

96%
Checks Patients For Pain:

31%

0%
Treats Patients Pain:

40%

0%
Treats Heart Failure Symptoms:

38%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

39%

0%
Included Treatments to Prevent Bed Sores:

16%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

LA
How Often Patients Improved Walking:

40%

58%
How Often Patients Improved Getting Out of Bed:

20%

16%
How Often Patients Improved Bathing:

14%

14%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

84%
How Often Patients Improved Taking Medication by Mouth:

52%

53%
How Often Patients Had to be Admitted to the Hospital:

17%

15%
How Often Patients Needed Urgent Care From the ER:

11%

14%
Pageviews Total:

34%

0%
Pageviews From Search Engines:

15%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These National Home Care Services reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare National Home Care Services to other home care agencies. More Info

Patient Surveys:
This
Agency

LA
Home Health Team Gave Care in a Professional Way:

84%

91%
Communicated Well With them:

83%

89%
Discussed Medicines Pain & Home Safety:

82%

88%
Gave their Home Health Agency a Rating of 9 or 10:

87%

89%
This
Agency

LA
Would Recommend the Home Health Agency to Friends & Family:

75%

85%
Completed Surveys:11030,310
Response Rate:

30%

31%

Cities Served by National Home Care Services

National Home Care Services serves ZIP codes that encompass all or part of each of the cities listed below.

Barksdale AFB, LA
Benton, LA
Bienville, LA
Blanchard, LA
Bossier City, LA
Castor, LA
Cotton Valley, LA
Coushatta, LA
Cullen, LA
Dubberly, LA
Elm Grove, LA
Frierson, LA
Gloster, LA
Grand Cane, LA
Greenwood, LA
Haughton, LA
Haynesville, LA
Homer, LA
Jamestown, LA
Keatchie, LA
Keithville, LA
Logansport, LA
Mansfield, LA
Minden, LA
New Orleans, LA
Oil City, LA
Plain Dealing, LA
Ringgold, LA
Rodessa, LA
Sarepta, LA
Shongaloo, LA
Shreveport, LA
Sibley, LA
Springhill, LA
Stonewall, LA
Vivian, LA
Zwolle, LA



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