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Lane Home Health An Affiliate Of Lane Reg Medical

  1. Home Health Care
  2. Louisiana
  3. Zachary Home Health Care Agencies
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Mary Ellis ★★★★★ in the last week

    I was at the ER about two weeks ago. I immediately realized the administrative staff had changed. It was a terrible experience for me. I honestly hope and pray I will never have to be treated there again. I have used this hospital since it opened in the 60's. Never have I received such bad treatment. I left the hospital feeling like I was the most unimportant patient they have ever treated. The staff was horrible. It started with the security staff that spoke to me in a very unprofessional manner. That pretty much set the tone for the entire visit there.

  • Karis Woods ★★★★★ a month ago

    I had a great experience here when I delivered my baby. However, the hospital stay after the fact was far from great. They're so cheap they don't even supply baby wipes for the babies. They used gauze and expected us to wipe our newborn with gauze. I received one mesh underwear (which are meant to be disposable by the way) and when I asked for more they told me to rinse out the one they already gave me and put it back on. I'm sorry but that's disgusting especially considering how much blood there is after natural childbirth!! The nurses never brought my prescriptions. I had to ask for them every time it was time to take them and they gave me snarky remarks about it. Not to mention, two weeks after we got home from the hospital my phone was being BLOWN up about paying my bill or they would go to collections and the insurance hadn't even processed yet! Etc etc etc. Hospital stays are bad enough as it is, but this was ridiculous.

  • Ebony Hollins ★★★★★ 5 months ago

    My Brother had he's baby delivered there yesterday and the atmosphere wasn't that friendly. The 4 star is explained in my details. But the facility was clean and they had to Huge Security Officers that were noticeable. It Looks like they feed the patients good and the baby was doing good. This is me and my daughter and my brother is holding his new baby boy.

  • Ericka Teasett ★★★★★ 4 months ago

    Adrianne in Radiology was so rude to my wife on yesterday in reference to our daughter's ultrasound, if I could leave zero stars I would. It is inexcusable for any parent to be spoken to in the manner in which Adrianne spoke to her. As a supervisor over that department, I find it even more appalling that she does not possess the ability to provide efficient and effective services to the public. Subordinates have a tendency to mirror their supervisors and if that is the case here, their entire department undoubtedly will suffer. What a horrible display of leadership the radiology department has in her.

  • Kathleen Powenski ★★★★★ 3 months ago

    Went to the ER a month ago....we have insurance + a supplemental policy. Got a bill for $5....paid it. Last night got screamed at by their "collection division" when I asked for a copy of what they thought I still owed. Said they had mailed one and wouldn't give me another. Called the local hospital and said I'd have to come in to the hospital to see what was owed. Called the number back from last night....they only take messages.

Lane Home Health An Affiliate Of Lane Reg Medical Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Lane Home Health An Affiliate Of Lane Reg Medical is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

LA
Begins Patient Care in Timely Manner:

98%

95%
Teaches Patients or Family About their Drugs:

98%

98%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

69%

71%
Checks on Patients Pneumonia Shot:

72%

76%
Foot Care For Diabetes Patients:

99%

97%
Checks Patients For Pain:

63%

0%
Treats Patients Pain:

61%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

61%

0%
This
Agency

LA
Included Treatments to Prevent Bed Sores:

58%

0%
Checked Patients For the Risk of Bed Sores:

83%

0%
How Often Patients Improved Walking:

51%

60%
How Often Patients Improved Getting Out of Bed:

20%

16%
How Often Patients Improved Bathing:

12%

14%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

88%

82%
How Often Patients Improved Taking Medication by Mouth:

53%

53%
How Often Patients Had to be Admitted to the Hospital:

20%

15%
How Often Patients Needed Urgent Care From the ER:

10%

14%

Reviews from Patient Surveys

These Lane Home Health An Affiliate Of Lane Reg Medical reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Lane Home Health An Affiliate Of Lane Reg Medical to other home care agencies. More Info

Patient Surveys:
This
Agency

LA
Home Health Team Gave Care in a Professional Way:

92%

91%
Communicated Well With them:

89%

89%
Discussed Medicines Pain & Home Safety:

87%

87%
Gave their Home Health Agency a Rating of 9 or 10:

92%

89%
This
Agency

LA
Would Recommend the Home Health Agency to Friends & Family:

86%

85%
Completed Surveys:20528,649
Response Rate:

25%

29%

Cities Served by Lane Home Health An Affiliate Of Lane Reg Medical

Lane Home Health An Affiliate Of Lane Reg Medical serves ZIP codes that encompass all or part of each of the cities listed below.

Baker, LA
Baton Rouge, LA
Clinton, LA
Denham Springs, LA
Erwinville, LA
Ethel, LA
Glynn, LA
Greensburg, LA
Greenwell Springs, LA
Jackson, LA
Jarreau, LA
Livonia, LA
New Roads, LA
Norwood, LA
Oscar, LA
Pine Grove, LA
Port Allen, LA
Pride, LA
Saint Francisville, LA
Slaughter, LA
Tunica, LA
Ventress, LA
Wakefield, LA
Walker, LA
Weyanoke, LA
Wilson, LA
Zachary, LA



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