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Abbott Home Health Care

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    Toward the end of my mother-in-law's life, she needed almost around the clock care. It had been a difficult process for her closing up her private home to move to an assisted living apartment, but eventually she settled in, made new friends, participated in activities, and was quite happy in her new surroundings. Now in failing health, the last thing we wanted to put her through was another move, this time to a nursing home. Abbott Home Health Care came to the rescue! Working with Abbott's administration, we were able to fill in all the gaps in my mother-in-law's daily care schedule with trained home health aides. Abbott was willing to provide whatever care we needed for my mother-in-law, and at whatever times of the day. Their aides were well-trained, competent, and caring. Pricing for services was very competitive and bills were always accurate. Both the healthcare staff and the business office staff were a pleasure to work with. We would definitely recommend Abbott to friends and family.

  • ★★★★★ 4 months ago

    We used Abbott for two years while my mom was at home after a stroke.The company definitely has its act together. Staff generally was on time, helpful, very friendly and cooperative. Administrators were extremely quick to solve any dilemmas, and incredibly accommodating. It's a very good company.

  • ★★★★★ 5 months ago

    I had two hip replacements---each one was a year and a half apart. Both times, I used Abbott Home Health for my post-surgery at home rehab. The communication between the caregivers and me was excellent, ( I used a Nurse, a PT and briefly, home aids who were primarily there to make sure I didn't kill myself getting in and out of the shower)! They were all there when they said they would be---and were attentive. If they needed to make a change, they contacted me well in advance. I used two different PT's, one for each of my two operations, and both were awesome! Ideally, I won't need services for a very long time, but if I do, I wouldn't hesitate to use Abbott Home Health again.

  • ★★★★★ 5 months ago

    I contracted with Abbott Home Health to care for my elderly mom, after she was discharged from the hospital and rehab, resulting from a pelvic break. The intake process was thorough, and focussed on the comfort and safety of mom. The CNA staff were all well trained, and treated my mom with the utmost warmth, respect and professionalism. When I chatted with each of the staff members, they spoke highly of Abbott, as an employer, which made me feel even more confident in my agency choice. As a result of my experience with Abbott Home Health, I have subsequently recommended them to a number of families.

  • ★★★★★ a year ago

    Very unprofessional agency.

Abbott Home Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Abbott Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MA
Begins Patient Care in Timely Manner:

92%

92%
Teaches Patients or Family About their Drugs:

100%

95%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

100%

94%
Checks on Patients Flu Shot:

93%

67%
Checks on Patients Pneumonia Shot:

86%

69%
Foot Care For Diabetes Patients:

96%

95%
Checks Patients For Pain:

78%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

67%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

59%

0%
Included Treatments to Prevent Bed Sores:

58%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

MA
How Often Patients Improved Walking:

58%

49%
How Often Patients Improved Getting Out of Bed:

30%

14%
How Often Patients Improved Bathing:

11%

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

88%
How Often Patients Improved Taking Medication by Mouth:

46%

41%
How Often Patients Had to be Admitted to the Hospital:

14%

16%
How Often Patients Needed Urgent Care From the ER:

14%

12%
Pageviews Total:

15%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Abbott Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Abbott Home Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

MA
Home Health Team Gave Care in a Professional Way:

82% *

89%
Communicated Well With them:

83% *

86%
Discussed Medicines Pain & Home Safety:

73% *

85%
Gave their Home Health Agency a Rating of 9 or 10:

68% *

85%
This
Agency

MA
Would Recommend the Home Health Agency to Friends & Family:

73% *

82%
Completed Surveys:21 *28,179
Response Rate:

24% *

29%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Abbott Home Health Care

Abbott Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Abington, MA
Attleboro, MA
Avon, MA
Braintree, MA
Bridgewater, MA
Brockton, MA
Canton, MA
Dedham, MA
East Bridgewater, MA
East Taunton, MA
Foxboro, MA
Holbrook, MA
Lakeville, MA
Mansfield, MA
Middleboro, MA
Milton, MA
North Attleboro, MA
North Easton, MA
Norton, MA
Norwood, MA
Quincy, MA
Randolph, MA
Raynham, MA
Sharon, MA
South Easton, MA
Stoughton, MA
Taunton, MA
West Bridgewater, MA
Whitman, MA



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