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Children's Hospital-Fegan Dock

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Overall Rating 4.4 / 5.0 ★★★★★

  • ★★★★★ 4 weeks ago

    Dr. Marinoff is a very compassionate doctor. Some highlights that really stood out to us are attention to detail, very good listener, caring for patients overall outcome, and yet very professional. She always cared to check in with the patients and their families to make sure their concerns were heard and followed through with the rest of the care team. Very happy to have her as our doctor and very grateful that our paths crossed!

  • ★★★★★ a month ago

    Very nice staff. Everyone we encountered was very professional and polite. Explained everything very thoroughly. Clean private room in emergency dept. Made my 10 year old daughter feel very comfortable. Thanks for everything.

  • ★★★★★ a month ago

    Not at all happy about our current stay. Parents staying with a child are not provided meals, we are forced to leave to get meals, we are encouraged to get out of the room to get some fresh air, take a walk, etc. Yet when you call for someone to stay with your child you wait an hour, maybe more for someone to come, and are at times given and attitude about it. Some of the staff we encounted have been a bit rude. We left Tufts to come here and have been happy for the most part for the past 2 years, but this recent stay has us rethinking our plan to stay and may switch to another more accommodating and friendly hospital.

  • ★★★★★ a month ago

    I recently had an interview for their lab animal technician position. Upon arriving to my interview I followed the instructions that were listed in my email. After 25 minutes of trying to reach the person interviewing me, they finally responded. After interviewing with him I then interviewed with someone else. I personally thought the interview was going great although we were running almost 30 minutes behind. It was now time to meet with the 3rd person, and you guessed it, she was NO WHERE to be found. After waiting ANOTHER 25 MINUTES. The lady decides to show me around because she realizes how unprofessional they were being! During that time I was very well aware that I was going to be late to a very important appointment so I briefly looked at the time. I am then informed that I didn't receive the job because I was on my phone during the tour she was giving me (the only time I ever recall taking out my phone was to check the time at THAT GIVEN MOMENT), when infact she was not even the person that was supposed to be doing the tour! I was supposed to be meeting with someone else that was going to show me around. But because I checked the time because of THEIR LATENESS, I'm the "unprofessional" one? I was scheduled a 10-11am interview and missed an appointment that I did not have until 12 because of how late they were.

  • ★★★★★ a week ago

    OMG!!! My family has been patients for years here. For starters they ended up changing our family appointment to Saturday, which worked out perfectly because I wouldn't have to pull them out of school during the week. Unfortunately, my little one had her first cavity and Children's Dental Department has brought up to another level in the most fantastic way. Saturday visiting room was totally quite and each staff member gave us VIP service all the way up!!! Dr. Roslyn, was such a professional sweet heart. She explained the entire process and showed my daughter all the instruments they would be using. They even had an IPAD showing the Frozen movie playing above the patient dental chair. Ann & Lily the hygienist were excellent and Dr. Cooper was super as well. Our visit for 3 children took an hour and 15 mins. Lastly Dana the Administrative Coordinator is dynamic as always.

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