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Franciscan Home Care

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  2. Massachusetts
  3. Boston Home Health Care Agencies
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Overall Rating 3.5 / 5.0 ★★★★★

  • Talia ★★★★★ 4 months ago

    If I could, I would give this place 0 stars. I went here myself and I did not like it. First off, I'm a picky eater so I didn't like the food. So everyday my parents had to bring me food when we live about 40 minutes away from Franciscans. The staff is nice and so are the kids. They didn't help me one bit there and they had a very packed schedule. I am terrified of needles so I asked the staff if I would have to get a blood test or a shot. i told them that I was afraid of needles and then they said maybe. They could've said that it depended on what my parents thought. Though I was only in that place for two nights, I got no sleep at all. Even though I was there for a very little amount of time, it was the worst experience of my life. If I were the staff, I would think about how the child feels in the situation.

  • KACurie ★★★★★ 4 weeks ago

    Excellent care. Wonderful care for family members as well.

  • Maryann Cullinane ★★★★★ 3 months ago

    CantC get anyone on the phone in the Dental department. No one returns calls left on an answering machine. When I was finally connected to the front desk, to set up an appointment, I felt like I was being a bother. Not a good way to start.

  • Joseph Fanuele ★★★★★ 2 months ago

    i came here in 2018, i felt really nervous at first because i felt scared of not seeing my family again. but i just want to say to the staff of this place. thank you for pushing me to strive for my goals in life. i felt like god was on my side during this experience of mine. if Ben A, phill or any of the people in the mental health area for staff see this thank you so much!!

  • Arrecis ★★★★★ 8 months ago

    This review is for dental clinic. It was our first time here and first impressions say a lot. 1. Couldn't find dental clinic so I asked someone who worked the for help. She took me to the wrong area! How do you offer to walk me to the wrong department????? 2. Finally made it to the children's dental area and was on time for my appointment. I was provided paper work to complete which only took me like 4 minutes to have it done because it was short. BUT front office staff took almost 20 minutes to put my info in computer! It doesn't take that long if you know what your doing. 3. I had to ask front office 2 times what was taking so long to be seen as it took 40 minutes of waiting. She said she had to put my info in the computer. My response to her was that it shouldn't take that long to handle that. 40 minutes really come on! NO ONE ever came to acknowledge us to let us know they were running late if that was the case. Wait, but how could they be running late? as when I walked by earlier I could see no patients were in exams rooms people were just sitting around socializing. 4. this is supposed to be a children's hospital, right?!!! I did not find staff to be friendly at all. Instead I felt disrespected by front office staff, because she made me feel like waiting didn't matter so just wait. I don't recommend this hospital. Based on the overall reviews I wonder how this place is not closed and getting their act together. If you want medioquer treatment go there. Never again

Franciscan Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Franciscan Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.


Begins Patient Care in Timely Manner:n/a *

Teaches Patients or Family About their Drugs:n/a *

Checks Patients Risk of Falling:n/a *

Checks Patient For Depression:n/a *

Checks on Patients Flu Shot:n/a *

Checks on Patients Pneumonia Shot:n/a *

Foot Care For Diabetes Patients:n/a *

Checks Patients For Pain:n/a *

Treats Patients Pain:n/a *

Treats Heart Failure Symptoms:n/a *

Took Doctor Ordered Action to Prevent Bed Sores:n/a *


Included Treatments to Prevent Bed Sores:n/a *

Checked Patients For the Risk of Bed Sores:n/a *

How Often Patients Improved Walking:n/a *

How Often Patients Improved Getting Out of Bed:n/a *

How Often Patients Improved Bathing:n/a *

How Often Patients Had Less Pain Moving Around:n/a *

How Often Patients Breathing Improved:n/a *

How Often Patients Wounds Healed After Operation:


How Often Patients Improved Taking Medication by Mouth:


How Often Patients Had to be Admitted to the Hospital:


How Often Patients Needed Urgent Care From the ER:


* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Franciscan Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franciscan Home Care to other home care agencies. More Info

Patient Surveys:

Home Health Team Gave Care in a Professional Way:n/a *

Communicated Well With them:n/a *

Discussed Medicines Pain & Home Safety:n/a *

Gave their Home Health Agency a Rating of 9 or 10:n/a *


Would Recommend the Home Health Agency to Friends & Family:n/a *

Completed Surveys:n/a *27,892
Response Rate:n/a *

* No survey results are available for this period.

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