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Brockton Visiting Nurse Association

  1. Home Health Care
  2. Massachusetts
  3. Brockton Home Health Care Agencies
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Roberta Sulkowski ★★★★★ in the last week

    They are the very best. Had Phys.Ther. & Occup. Ther. Had special protocol due to having Parkinson's. Was house bound. The Specialist on Parkinson's worked with me, and I was able to get out of the house, down the deck stairs, into the driveway, and in my son's vehicle. Previously I had to go to dr. appts. by ambulance. In Oct., the Mammogram and Ultrasound detectedBreast Cancer. Had Mastectomy. R.N. came to show how to empty drains and apply new bandages. Now undergoing Chemotherapy at Greene Cancer Center which is part of Signature Healthcare/Brockton Hospital, and doing very well. The VNA came for my severely disabled husband before he entered Critical Care Unit at Brockton Hospital. He passed away on August 3 , 2018 at 87 years of age. I believe the wonderful care he received from the VNA medical professionals enriched and prolonged his life, and for that my son and I are thankful.

  • Tina wilber ★★★★★ a month ago

    They were supposed to see me Thursday, then they said Friday, Friday came and went no nurse, they said first thing Saturday morning, they never showed up. Now they're saying sunday morning. Enough is enough!!! Get your acts together!

  • Dawn Mason ★★★★★ 3 months ago

    Very disgusted with brockton vna. My husband was in the hospital for 3 months with a bone infection. Sent home with dr orders for a nurse to come out 2 times a day for bandage changes. I was told 2 times a day wasnt going to happen out right by the first nurse that came. We are now 3 days discharge and the nurse is a no show, excuse is short staffed. If this is just the beginning of my fight they better be prepared because i ready to raise hell. This will not happen again and if for some reason things get bad with him again they will be hearing from me and more people about this. I work in animal medicine and we treat animals better then this vna greate humans.

  • Gwendalynn Xyz ★★★★★ a year ago

    Wonderful and knowledgeable staff that are dedicated to the absolute best patient care

  • Medfordmalden ★★★★★ a year ago

    horrible communication between the office and the field staff.

Brockton Visiting Nurse Association Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Brockton Visiting Nurse Association is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

MA
Begins Patient Care in Timely Manner:

96%

93%
Teaches Patients or Family About their Drugs:

100%

96%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

100%

95%
Checks on Patients Flu Shot:

71%

70%
Checks on Patients Pneumonia Shot:

86%

71%
Foot Care For Diabetes Patients:

99%

95%
Checks Patients For Pain:

74%

0%
Treats Patients Pain:

72%

0%
Treats Heart Failure Symptoms:

78%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

76%

0%
This
Agency

MA
Included Treatments to Prevent Bed Sores:

73%

0%
Checked Patients For the Risk of Bed Sores:

94%

0%
How Often Patients Improved Walking:

64%

53%
How Often Patients Improved Getting Out of Bed:

20%

13%
How Often Patients Improved Bathing:

11%

9%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

96%

84%
How Often Patients Improved Taking Medication by Mouth:

60%

38%
How Often Patients Had to be Admitted to the Hospital:

21%

16%
How Often Patients Needed Urgent Care From the ER:

9%

12%

Reviews from Patient Surveys

These Brockton Visiting Nurse Association reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Brockton Visiting Nurse Association to other home care agencies. More Info

Patient Surveys:
This
Agency

MA
Home Health Team Gave Care in a Professional Way:

89%

89%
Communicated Well With them:

85%

86%
Discussed Medicines Pain & Home Safety:

88%

85%
Gave their Home Health Agency a Rating of 9 or 10:

85%

85%
This
Agency

MA
Would Recommend the Home Health Agency to Friends & Family:

83%

82%
Completed Surveys:35127,892
Response Rate:

27%

28%

Cities Served by Brockton Visiting Nurse Association

Brockton Visiting Nurse Association serves ZIP codes that encompass all or part of each of the cities listed below.

Abington, MA
Assonet, MA
Avon, MA
Braintree, MA
Bridgewater, MA
Brockton, MA
Canton, MA
Carver, MA
Dedham, MA
East Bridgewater, MA
East Mansfield, MA
East Taunton, MA
East Walpole, MA
East Weymouth, MA
Easton, MA
Elmwood, MA
Foxboro, MA
Halifax, MA
Hanover, MA
Hanson, MA
Holbrook, MA
Lakeville, MA
Mansfield, MA
Mattapoisett, MA
Middleboro, MA
Milton, MA
Monponsett, MA
Narragansett, RI
North Easton, MA
Norton, MA
Pembroke, MA
Plymouth, MA
Plympton, MA
Quincy, MA
Randolph, MA
Raynham, MA
Rockland, MA
Sharon, MA
Sheldonville, MA
South Carver, MA
South Easton, MA
South Yarmouth, MA
Stoughton, MA
Taunton, MA
West Bridgewater, MA
Weymouth, MA
Whitman, MA



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