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Trinity Home Care

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  3. Massachusetts (MA)
  4. Chicopee
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Ellen Liebel
    ★★★★★ 11 months ago

    I can't say enough good things about this company!!!! They are punctual, professional and very caring. We had another nursing company for 2 days and on the third day the company forget us. We called Trinity right away and Chris came immediately to address our needs which had to be attended to by a RN. We were always informed as to who would be visiting us and the time they would be at our home. The stability that came with having two people share the responsiblity of my husband's care was reassuring. Chris and Mary Kate were very knowledgeable and took the time to explain to us about my husband's care. I HIGHLY recommend them to anyone in need of home health care!!!

  • Hank Schocklee
    ★★★★★ a year ago

    Very disappointing. Negative atmosphere - most employees feel underpaid and complain of lack of support. They don't seem to understand the concept of per diem employees. They will schedule you relentlessly as a per diem and if you complain you'll get the cold shoulder. The office support is vacant. She appears to be the unhappiest person on the earth. Rumor is the primary referral source has dropped off for them so hopefully they will fade into insolvency soon.

  • jaileen colon
    ★★★★★ a year ago

    I went for an interview , clearly was told " welcome to the trinity homecare team " then morning of orientation I got a call saying that they found someone else " better qualified ". VERY unprofessional.

  • Kieran Sugrue
    ★★★★★ 10 months ago

Trinity Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Trinity Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MA
Begins Patient Care in Timely Manner:

96%

92%
Teaches Patients or Family About their Drugs:

97%

95%
Checks Patients Risk of Falling:

100%

98%
Checks Patient For Depression:

100%

94%
Checks on Patients Flu Shot:

84%

67%
Checks on Patients Pneumonia Shot:

56%

69%
Foot Care For Diabetes Patients:

96%

95%
Checks Patients For Pain:

61%

0%
Treats Patients Pain:

67%

0%
Treats Heart Failure Symptoms:

71%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

71%

0%
Included Treatments to Prevent Bed Sores:

60%

0%
Checked Patients For the Risk of Bed Sores:

99%

0%
This
Agency

MA
How Often Patients Improved Walking:

45%

49%
How Often Patients Improved Getting Out of Bed:n/a *

14%
How Often Patients Improved Bathing:n/a *

10%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

88%
How Often Patients Improved Taking Medication by Mouth:

57%

41%
How Often Patients Had to be Admitted to the Hospital:

14%

16%
How Often Patients Needed Urgent Care From the ER:

17%

12%
Pageviews Total:

23%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Trinity Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Trinity Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

MA
Home Health Team Gave Care in a Professional Way:

89% *

89%
Communicated Well With them:

86% *

86%
Discussed Medicines Pain & Home Safety:

86% *

85%
Gave their Home Health Agency a Rating of 9 or 10:

91% *

85%
This
Agency

MA
Would Recommend the Home Health Agency to Friends & Family:

90% *

82%
Completed Surveys:42 *28,179
Response Rate:

23% *

29%
* Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Trinity Home Care

Trinity Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Agawam, MA
Chicopee, MA
East Longmeadow, MA
Easthampton, MA
Feeding Hills, MA
Hampden, MA
Hartford, CT
Holyoke, MA
Indian Orchard, MA
Longmeadow, MA
Ludlow, MA
Northampton, MA
South Hadley, MA
Springfield, MA
West Springfield, MA
Westfield, MA
Wilbraham, MA



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