FirstLight HomeCare Of West Suburban Boston
Service Area for FirstLight HomeCare Of West Suburban Boston
About FirstLight HomeCare Of West Suburban Boston
FirstLight HomeCare provides quality, affordable, non-medical in-home care for seniors, mothers just home from the hospital, those recovering from surgery and other clients with a need for companionship or personal care. We can serve your loved ones for several hours a week up to full-time, live-in situations. FirstLight HomeCare is staffed by people who understand the challenges families face when caring for loved ones across town, or across the country. Every FirstLight HomeCare caregiver is a direct employee (not a contractor), thoroughly screened and background checked, and must pass through our rigorous care training, including complete training in client health data and privacy issues as well as dementia care. Whether providing conversation, light housekeeping and meal preparation, or assisting with activities of daily living such as bathing and hygiene, FirstLight HomeCare is the confident choice for in-home care.
Overall Rating 5.0 / 5.0 ★★★★★
Nancy McManus★★★★★ a month ago
FirstLight Home Care is the agency to call if you are looking for caring, compassionate care. In addition to the quality of care, FirstLight offers excellent communication and support, which is so important as you navigate through the difficult path of caring for your family member. We had an agency in place who provided us with a quality caregiver, but what was missing was the support piece. We contacted FirstLight when we needed to fill in some hours when one of our caregivers left. Both of our parents have Alzheimers, and we were trying to keep them in their home as long as possible. Wendy came out to the house to do an assessment and get to know my parents so that they could match a caregiver to them. From then on, they communicated with us as they found caregivers, consistently touched base with us to get our feedback, and were only a phone call away when we needed to ask for additional hours, or just general questions on moving forward with finding an assisted living facility for my parents. During non business hours, it was still very easy to reach someone. The support we received as a family from them was invaluable! There are lots of agencies out there, but I am so glad that we found FirstLight!
Claudia Krimsky★★★★★ 4 weeks ago
We have used a number of care giving agencies and FirstLight Home Care of West Suburban is one of the best we've worked with. They are very responsive to all my inquiries and schedule updates and have found caring and competent care givers for my mom. Both my mom and I are very pleased with their team.
Jack K★★★★★ 8 months ago
My 95 year old dad's health (both physical and mental) deteriorated very rapidly about a year ago. My family was overwhelmed with 'what to do', especially so quickly. I had noticed that FirstLight HomeCare got many great reviews on Yelp, etc. so I called Wendy and Steve and they've been helping my dad ever since! Besides the excellent quality of the services they provide, they are personally involved in every aspect of his care. Both of them have visited him at home and have shown great compassion. I've also been able to 'reach' someone at their offices in the evening and on weekends! My only slight criticism (which I've discussed with them and they are working to improve) is the number of backup help they have on-hand when our primary caretaker cannot make it. There's never been a time where there was no one available, but sometimes it's been a scramble.
arthur o'shea★★★★★ 11 months ago
Early in January 2016, I began employing care workers from FirstLight as companions for my wife, who suffers from advanced Alzheimer's Disease. The three we have welcomed into our retirement community apartment significantly exceeded my hoped for expectations. They have been caring, able to deal with problems that are inherent in work with Alzheimer's patients, and capable of developing supportive relationships with my wife. During our current daytime companion's 40-hour week with us, she regularly takes my wife to a variety of physical activity groups in our resident fitness center, to flower arranging, to mid-morning coffee, and to movies in our entertainment center. She is particularly skilled in dressing my wife for the day, frequently leading to favorable comments form residents. This care has allowed me to keep materials I author current as well to play in our town's senior golf league. We have a second FirstLight companion come to our apartment two evenings a week to care for my wife's personal needs, which she carries out with skill and warmth. Back in January, while we were awaiting our fulltime companion, we had for a short time the services of another FirstLight employee who exhibited the same caring skills. I recommend FirstLight without reservation to anyone seeking skilled and loving home care for a dear one. When I leave my wife at home with her companion to run an errand or keep an appointment, I do so with full confidence that I will return to a very happy and secure wife.
Hala Razooq★★★★★ a year ago
FirstLight HomeCare Of West Suburban Boston Services
- Private Duty Home Care
- Home Care
Cities Served by FirstLight HomeCare Of West Suburban Boston
FirstLight HomeCare Of West Suburban Boston serves ZIP codes that encompass all or part of each of the cities listed below.
Chestnut Hill, MA
Newton Center, MA
Newton Lower Falls, MA
Wellesley Hills, MA
West Newton, MA