Berkshire Health Systems
Service Area for Berkshire Health Systems
Overall Rating 3.0 / 5.0 ★★★★★
Bob Mazzeo★★★★★ 3 months ago
My wife came in the ER with chest pains at 5:45, by 6:20 she had an EKG and blood taken. We then waited to get a room in the ER for 3 hours. The nurse came in 20 minutes, checked my wife's vitals. All looked good. She said she would take a look at the lab work, all of that came back good as well. But my wife needed to see the Dr and it would be another hour or two. Dr Pelkey finally came in to she her at 11:30 and spent 10 minutes with her and said someone would be in to discharge her. We finally left the ER at 12:00. Over a 6 hour visit to the ER is just wrong.
Sun Pizzutelli★★★★★ 2 months ago
We were vacationing in the Berkshires. On the morning of our last full day, my husband was concerned with upper back pain, heavy sweating and high pulse rate. Just to be safe we were off to BMC. Arrived at the ER just before 10 AM. By 2:15, they ran him through EKG, X-rays, blood tests and three visits with a doctor. Thank God no real problems were found. Really important since we had a 6 hour drive awaiting. An unplanned but very positive experience.
Steve Dupont★★★★★ 4 weeks ago
Long wait in E.R. but, people need to realize colds are not an emergency, so it is not BMC'S Fault. Mom was in here many years ago and was treated awesomely
Nadine Kaplan★★★★★ a month ago
I just came from the ER and the staff there couldn't have been nicer. I was taken right away and since the doctor thought I either had a torn rotator cuff or a pinched nerve in my arm I had X-rays done. From the X-Ray tech to Sean D and Kristen, I thought their service was great! ER's are never fast, so grateful I was out in less than 2 hours.
missile towe★★★★★ 3 months ago
Have been hospitalized here three times, all as the result of an emergency room visit. Quite pleased with the care and attention I received. The nurses are always attentive and caring, quick to deal with any issue i bring up (other than total jackass roommates, some solutions were contra-indicated by restrictive laws against assault, battery and explosives). The doctors solved my conditions (Gall bladder, Cellulitis, Kidney failure). The follow up care has been exemplary. I have seen specialists for surgery, kidneys, diabetes, ophthalmology, cardiovascular, and gastrointestinal issues Parking can be an issue, and some of the elevators make ominous noises but the care has been great.