Advance Home Oxygen & Medical Supply
Service Area for Advance Home Oxygen & Medical Supply
Overall Rating 2.3 / 5.0 ★★★★★
Jacqueline Spriggs★★★★★ a year ago
Terrible experience with a wheelchair I h a d purchase frome them from the first week I had purchased the wheelchair something went wrong then it kept breaker down then I talk to the owner he got smart an I got smart right I feel a S thought u not going to talk to me disrepectfull because u think u got a little boo boo an u think u all that watch my move don't mess me
Kisha am IA★★★★★ 4 years ago
This place is horrible, I called to get my son a new nepbulizer machine and got the honor of talking to a rude female manager who violated HIPPA by giving me another patients information. After getting the correct information she was still rude and refused to help me resolve my issue. I asked to speak with her superior and she refused. Very, Very rude customer service. I WOULDN'T recommend using this place at all.
A Google User★★★★★ 6 years ago
I was billed by Advance Home Oxygen for a walker which I never asked for, or requested in any way. My insurance covers all medical supplies but for some reason they could not get the billing issue resolved. At that time, since I never used or even removed the tags from the walker I informed the "accounts payable" clerk that I would simply return their walker as it was in unused, brand new condition and since I was recovering from spinal surgery I was not willing to be harassed or stressed over a walker that I never wanted in the first place, and had been assured by both my insurance company and the hospital that the walker was covered under my current policy. At this time, she screamed "WHATEVER!" in my ear, and slammed the receiver down. True to my word, I returned the property and asked to speak to the proprietor of the establishment. A bitter old hulk of a man emerged from the back, he cursed at me repeatedly, made numerous threats and disparaging remarks , yet was unwilling to continue this course of action once I focused the lens of my video camera upon him. I would avoid not only doing business with this establishment, I would avoid doing business with anyone who DOES business with this establishment. I can't imagine how somebody who treats the public so poorly could be running a business in Annapolis. Sad and sickening.