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Johns Hopkins Peds At Home

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ a month ago

    when ordering oxygen, Mary & Donna are great delivery by Tayvon is a class act All above are the best Appears Supervisors Ray & Lou are doing their job Thanks

  • ★★★★★ 2 months ago

    Unreliable in every way. Very bad customer service, except for one supervisor, the rest should be fired. They will not fulfill the Doctor orders, they short supplies, they put in whatever they have, they do not take into consideration multiple wounds. The amount of supplies is based on 30 day supply for a single wound, regardless of the patients medical condition. They do not follow-up, they do not want to be bothered. They do not want you as a client. Very bad, we are currently looking for another company.

  • ★★★★★ 4 months ago

    I needed help with getting a part so my Ox2 would work while out of town on the weekend. Waited over an hour (told would call back within 30 min). After 1 1/2 hours, I was called back only because I said call me back ASAP or else. Told staff about part missing. She asked how far away NC was -- I said too far, 9 hours (she was going to send me a part by truck) I asked for help in finding a place near the ocean that JH pharmaquip reciprocated. She said, what do you want me to do, hire a jet airplane. And, it's my fault since I didn't know places to deal with that were close to me. (I'll be in 4 states in 10 days). I told her she was an idiot and she hung up on me. No one ever called me back and it's been 4 days. I got my part from an EMT. I take 4 and 7 Ox2 and was receiving none.

  • ★★★★★ 3 months ago

    they have screwed up 3 separate orders. had to call 3-4 times for each order. there is no follow up or follow thru. you have to keep calling and re-establish the order. WORST CUSTOMER SERVICE EVER

  • ★★★★★ 8 months ago

    Horrible customer service. Prescribed supplies on back order with no notification. Avoid at all costs. They're more company's that are willing to go above and beyond to make sure you have what you need and are satisfied, unfortantely this is not one of them.

Johns Hopkins Peds At Home Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Johns Hopkins Peds At Home is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was not available and the number that went to the ER without being re-admitted was not available.

This
Agency

MD
Begins Patient Care in Timely Manner:n/a *

93%
Teaches Patients or Family About their Drugs:n/a *

97%
Checks Patients Risk of Falling:n/a *

100%
Checks Patient For Depression:n/a *

98%
Checks on Patients Flu Shot:n/a *

79%
Checks on Patients Pneumonia Shot:n/a *

82%
Foot Care For Diabetes Patients:n/a *

96%
Checks Patients For Pain:n/a *

0%
Treats Patients Pain:n/a *

0%
Treats Heart Failure Symptoms:n/a *

0%
Took Doctor Ordered Action to Prevent Bed Sores:n/a *

0%
Included Treatments to Prevent Bed Sores:n/a *

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

MD
How Often Patients Improved Walking:n/a *

62%
How Often Patients Improved Getting Out of Bed:n/a *

16%
How Often Patients Improved Bathing:n/a *

12%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

89%
How Often Patients Improved Taking Medication by Mouth:

0%

57%
How Often Patients Had to be Admitted to the Hospital:

0%

16%
How Often Patients Needed Urgent Care From the ER:

0%

12%
Pageviews Total:

11%

0%
Pageviews From Search Engines:

1%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* This measure currently does not have data or provider has been certified/recertified for less than 6 months.

Reviews from Patient Surveys

These Johns Hopkins Peds At Home reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Johns Hopkins Peds At Home to other home care agencies. More Info

Patient Surveys:
This
Agency

MD
Home Health Team Gave Care in a Professional Way:n/a *

88%
Communicated Well With them:n/a *

86%
Discussed Medicines Pain & Home Safety:n/a *

82%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

84%
This
Agency

MD
Would Recommend the Home Health Agency to Friends & Family:n/a *

78%
Completed Surveys:n/a *15,398
Response Rate:n/a *

28%
* No survey results are available for this period.



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