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Stalla Maris. Hospice Home Care

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Anna Williams
    ★★★★★ in the last week

    The hospice unit was unbelievably wonderful. The staff was full of compassion and did their job well. If only the nursing home worked that way. Poor management (nurse manager) on 4P and excuses seems to be the norm. She doesn't care about your relatives-she just makes excuses and covers things up. Marie ( an aide) however was a gem. If only the others were like here. I wouldn't recommend your loved one staying there. I am sorry my mother did. She might have lived longer if she had not been in that place. STAY AWAY!

  • megan flynn
    ★★★★★ 3 months ago

    STAY AWAY!!!! Unless you ok with your loved one returning home COVERED in bruises. My 92 year old Great Aunt stayed there for one weekend. When she came home she was covered in unexplained bruises, none of which were documented or could anyone tell us how they happened. Nothing was noted on her chart that she fell, had any pain, anything, yet 4 days later we find out she was administered morphine not once but twice during her stay! Everyone we speak to from Stella seems to have short term memory loss and have no memory of anything happening, but theres no denying these bruises!! Stay away from this place! The conveniance is not worth the mental and physical price your loved one will pay!!!

  • Gordon Barr
    ★★★★★ a month ago

    I worked there. Stay away

  • Lauren Anderson
    ★★★★★ 8 months ago

    Just wanted to thank the staff for doing such a good job with my dad . He passed away Oct 6 2015.

  • Giles Barton
    ★★★★★ 10 months ago

    I would echo the sentiment to stay away from this place. My mother broke her shoulder and I was advised to check her into Stella Maris after her hospital stay. I soon realized my mistake, but to my regret did not move her sooner than I did. The fixtures inside the building are very old, and the decor dark, which doesn't contribute well to the mental well being of the residents. They frequently wheel patients out into the hallway in front of a loud flat screen tv showing Family Feud or something similar. The physical therapist that worked with my mother, well, she was somewhat immature and didn't do well with my mom's state of mind, being elderly and in a lot of pain. In the end I think the PT gave up and just wanted my mom to leave Stella Maris. I complained to the head nurse about the PT but my concerns were simply ignored. Most bizarre, the PT seemed to be taking my mother's grumbling personally, completely wrong attitude to have if you're going to be in the line of work of providing therapy for elderly folks who are also in pain. The social worker didn't have any plan or idea of strategy to help out with my mother, she had no plan for discharge or suggestions for home care. Finally, the admissions and accounting department sat on over $1000 of my money for over a month, saying they couldn't pay me back because they hadn't "closed the books for November", and after that they helped themselves to that money saying I owed them for phone and TV usage. At this point I'm so exhausted I don't feel like arguing, which is what I think they count on. Adversely, I can't give enough praise to Lorien Mays Chapel - it is an exact opposite to everything that Stella Maris is. The building lets a lot of sunshine in, the decor is light and appealing, the staff and equipment are top notch and my mother was very well cared for there. They have a follow up plan and have helped me set up a home nurse and therapy once my mother left their care. I should have moved her out of Stella Maris a lot earlier than I did, live and learn. Just to respond to another commenter, my concern and negative review isn't about money, I have no qualms on paying for good health care for loved ones - it's just in my experience you won't find that at Stella Maris. Stay well away from Stella Maris - they're incompetent, and that's about the kindest thing I can say about them.




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