Service Area for Visiting Angels
Overall Rating 3.4 / 5.0 ★★★★★
Sharon Mason★★★★★ a year ago
I cannot honestly recommend this company to anyone. My 88 year old mom used them 24/ 7 for about 3 months. We finally had to terminate their contract with Visiting Angels because only a few staff they scheduled were actually qualified for the job. Unless you call texting qualified. They were suppose to be able to cook..... They didn't have too because all of her kids did this. They only had to heat it up. They couldn't even do that! They burnt dinners, under heated dinners etc. There was only one staff durning the day and one on midnights that consistently served as a true visiting angel. The day staff did house work, fixed lunches and was good cheerful company for my mom. The midnight staff stayed near my mom and was always caring. If you read their brochure you will be impressed! Not even close! They aren't even certified in CPR or first aid. Honestly they spend a lot of money on advertising who they think they are. They would be better to spend that money on good staff training. $38,000.00 later we figured it out!
Richelle C★★★★★ 2 years ago
Richelle- Visiting Angels Care Coordinator From a client: "I want to thank all of you for graciously and thoroughly serving our family last week. My son's care is time consuming and involved and I wondered whether anyone could 'pick it up' adequately. Your organizational coordinator was professional and calm' the routine you have in place allows me to meet and train his caregivers, and finally; I returned to a happy healthy young man because of your great care. On top of everything; the person my son was supposed to visit during the last 5 days of my absence had an emergency and we were left with no one scheduled to help out. His faithful Visiting Angels aide was willing to keep coming out during weird hours that week until I returned. I would recommend Ann Arbor Visiting Angels to anyone. I especially want to thank Lauren, who's in charge, Richelle as a capable coordinator and our caregiver for her warm daily care." From a client: "Your staff was warm, caring and compassionate. They were reliable and so helpful during what was a very chaotic and traumatic time for my family. They truly were "angels " and we are so grateful. Thank you!" Sincerely, Carolyn
LAUREN Q★★★★★ 3 years ago
Great company! Family owned and it shows! They have a wonderful staff and the owners are so caring. They helped my mother before she passed and I wouldn't recommend any other company! THANK YOU ANGELS!
A Google User★★★★★ 7 years ago
This is the REAL deal. This franchise is run out of a great office, by professional people, fully staffed with friendly, knowledgeable care givers. I had the pleasure to speak with the owner, Angil Tarach-Ritchey, at her office in person one on one. How great it was to deal with a warm caring person such as Mrs. Tarach-Ritchey. I am confident if what I seen in my first visit/meeting is an example of how my family member would be cared for that they are the right folks to do it. Thank you so much for your help "Visiting Angels"!
S. H.★★★★★ 6 months ago