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Interim Health Care

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About Interim Health Care

We offer personal care and support services so that seniors or disabled can stay safely at home. Our services include companions,bathing and hygiene, laundry, light housekeeping, respite care, medication reminders and reconciliation. 24 hour service/7 days a week.Free In-Home Evaluation. We have a Certified Senior Advisor on staff. All of our employees are screened, bonded and insured.

Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Very undependable. The worse communications ever seen in a health care agency. Office staff continually will make scheduling changes and then neglect to make sure that aide and client know about the changes. Likewise if an Aide calls in sick, the schedulers wait til the last minute to look for replacements and let the client know. They usually blame it on the Aide, but responsibility usually lies with office staff. They will do everything they can to get missed hours "made up" so they don't lose money, while totally missing the point that important treatments, medications, dressing changes, meals and so on simply can't be made up on some other day. All the AREA AGENCY ON AGING does is tell clients that Intrim has its problems but there are far worse. There doesn't seem to be much "Advocacy" on behalf of the client. If your loved one can't articulate problems, does not realize when they are lacking important medications or services or are having items and money taken, shifts not filled out: make sure you have a relative overseeing the day to day operation or look for a different agency.

  • ★★★★★ a month ago

    Most unreliable company I've ever dealt with. Staff would be scheduled and then never show up without even having the common courtesy to call and let someone know. When their scheduler would be informed they would become unprofessional and very rude......don't use this company to staff any of your units

  • ★★★★★ 10 months ago

    I am pleased with my current position at Interim. The scheduling and payroll departments have been more than accommodating, and always friendly. As a full time student pursuing continuing education, I love the convenience and flexibility of choosing my own hours. The only downside I see is waiting a full year for insurance benefits. I look forward to future encounters in various work settings. This change has been a positive experience for me. Thank you to all the hard working staff and support at Interim.

  • ★★★★★ 4 months ago

    Interim Healthcare is the perfect representation of integrity, compassion and dedication within the industry. With their strong moral fiber, both the internal and external staff strive for excellence in overall coordination, facility relations and client care. Interim Healthcare stands above the rest!

  • ★★★★★ 3 months ago

    I had went through the process of interviewing, they called my references and said they all had excellent things to say about me which proceeded me to the orientation. The day of my orientation they had told me they no longer had a demand for cna's. So I would he put on the backburner for the next available cna position and I was completely fine with that. I call today and request my copy of my TB reading and she says that it was shredded. I asked why when I was placed as backup? She told me there was no need to raise my voice when I simply was not. All I requested was to know why she put me through that entire process if she wasnt going to hire me and in the background I hear her say "there's a colored woman on the phone raising her voice." And another voice stating to "hang up." I thought this was going to be an awesome company to work for, I loved it all up until today. I am very disappointed with the out come.

Interim Health Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Private Duty Home Care
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Interim Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MI
Begins Patient Care in Timely Manner:

99%

85%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

82%

70%
Checks on Patients Pneumonia Shot:

88%

68%
Foot Care For Diabetes Patients:

100%

96%
Checks Patients For Pain:

78%

0%
Treats Patients Pain:

73%

0%
Treats Heart Failure Symptoms:

84%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

75%

0%
Included Treatments to Prevent Bed Sores:

83%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
This
Agency

MI
How Often Patients Improved Walking:

49%

57%
How Often Patients Improved Getting Out of Bed:

17%

15%
How Often Patients Improved Bathing:

21%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

81%
How Often Patients Improved Taking Medication by Mouth:

54%

52%
How Often Patients Had to be Admitted to the Hospital:

23%

14%
How Often Patients Needed Urgent Care From the ER:

14%

11%
Pageviews Total:

11%

0%
Pageviews From Search Engines:

2%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Interim Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Interim Health Care to other home care agencies. More Info

Patient Surveys:
This
Agency

MI
Home Health Team Gave Care in a Professional Way:

75%

88%
Communicated Well With them:

69%

85%
Discussed Medicines Pain & Home Safety:

72%

83%
Gave their Home Health Agency a Rating of 9 or 10:

62%

83%
This
Agency

MI
Would Recommend the Home Health Agency to Friends & Family:

49%

78%
Completed Surveys:10341,739
Response Rate:

25%

30%

Cities Served by Interim Health Care

Interim Health Care serves ZIP codes that encompass all or part of each of the cities listed below.

Ada, MI
Allendale, MI
Alto, MI
Battle Creek, MI
Belding, MI
Belmont, MI
Brethren, MI
Byron Center, MI
Caledonia, MI
Cedar Springs, MI
Cheboygan, MI
Comstock Park, MI
Coopersville, MI
Crystal, MI
Dorr, MI
Fennville, MI
Fenwick, MI
Freeport, MI
Gowen, MI
Grand Haven, MI
Grand Junction, MI
Grand Rapids, MI
Grandville, MI
Greenville, MI
Hamilton, MI
Harbor Springs, MI
Hastings, MI
Holland, MI
Howard City, MI
Hudsonville, MI
Ionia, MI
Jenison, MI
Kent City, MI
Lake Odessa, MI
Lakeview, MI
Lowell, MI
Marne, MI
Martin, MI
Middleville, MI
Montague, MI
Muir, MI
Muskegon, MI
New Era, MI
Newaygo, MI
Nunica, MI
Orleans, MI
Plainwell, MI
Portland, MI
Ravenna, MI
Rockford, MI
Sand Lake, MI
Saranac, MI
Saugatuck, MI
Sheridan, MI
Six Lakes, MI
Sparta, MI
Spring Lake, MI
Stanton, MI
Sunfield, MI
Traverse City, MI
Twin Lake, MI
Wayland, MI
West Olive, MI
Whitehall, MI
Wyoming, MI
Zeeland, MI



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