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Spectrum Health Ludington Home Care

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Well at first service here was very good. After waiting over 20 minutes my husband had to ask what was taking so long to get some type of relief for the severe pain. Come to find out the doc hadn't put it in the computer yet so the rude nurse left a note for the doctor. Yet again after another 20 minutes my husband went back to nurse station. The nurse was very rude again. Seems if someone is not able to be pleasant and polite they should not be dealing with people. I am in the medical field myself and am not happy with having to be treated so rudely.

  • ★★★★★ a month ago

    If you are in immediate danger- it's the place to go... If you have the opportunity and time- IMO-- go to Muskegon or Grand Rapids. The Nurses and Tech's here are great- but the E.R Doctors see you as a Number- and do NOT listen to the patients questions or requests. Daughter has on-going medical problems-- but can't always get into the doctor and they send us to the E.R... But as soon as they see she is on Meds for depression- they ignore ANY physical symptoms and tell her it's "her nerves"... Needed a simple test- at first Doctor refused- after I insisted, he took a sample but NEVER DID THE TEST-- then came back and LIED to us about the results! We know this because their Lab posted ALL the results on-line... he did a PREGNANCY TEST without consent instead of the labs she needed! Week later, our doctor did the test and the results are BAD! Could have been caught sooner! Am contacting his Boss.

  • ★★★★★ a month ago

    The staff is slow but they generally have a good attitude.

  • ★★★★★ 4 months ago

    Very well caring hospital that will take there time to do every testing there is to find out what the problem is with u. I will be going there all the time it's the best hospital around here by lake county.

  • ★★★★★ 8 months ago

    Dr. Greenslait saw my mother for her chronic pain that she's had her whole life. She was referred to him from her primary physician. She told him she was in pain, and then he rudely replied back, "yeah, me too." He offered no help or even discussion about ways to manage or help with her pain. He is a pain doctor, and he offered nothing. He was very nonchalant about his patient who's paying good money to see him. I hope he treats his other patients with more respect and compassion. Small town doctors can either be very helpful, personable, or the exact opposite like sir Dr. Greenslait, who values his time and money more than the well being of his patients. Good luck with business.

Spectrum Health Ludington Home Care Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Spectrum Health Ludington Home Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was worse than expected.

Quality of Care:
This
Agency

MI
Begins Patient Care in Timely Manner:

100%

85%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

100%

99%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

76%

70%
Checks on Patients Pneumonia Shot:

78%

68%
Foot Care For Diabetes Patients:

99%

96%
Checks Patients For Pain:

71%

0%
Treats Patients Pain:

54%

0%
Treats Heart Failure Symptoms:

65%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

65%

0%
Included Treatments to Prevent Bed Sores:

67%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
This
Agency

MI
How Often Patients Improved Walking:

54%

57%
How Often Patients Improved Getting Out of Bed:

12%

15%
How Often Patients Improved Bathing:

19%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

91%

81%
How Often Patients Improved Taking Medication by Mouth:

51%

52%
How Often Patients Had to be Admitted to the Hospital:

15%

14%
How Often Patients Needed Urgent Care From the ER:

15%

11%
Pageviews Total:

13%

0%
Pageviews From Search Engines:

3%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Spectrum Health Ludington Home Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Spectrum Health Ludington Home Care to other home care agencies. More Info

Patient Surveys:
This
Agency

MI
Home Health Team Gave Care in a Professional Way:

90%

88%
Communicated Well With them:

89%

85%
Discussed Medicines Pain & Home Safety:

88%

83%
Gave their Home Health Agency a Rating of 9 or 10:

87%

83%
This
Agency

MI
Would Recommend the Home Health Agency to Friends & Family:

84%

78%
Completed Surveys:27141,739
Response Rate:

39%

30%

Cities Served by Spectrum Health Ludington Home Care

Spectrum Health Ludington Home Care serves ZIP codes that encompass all or part of each of the cities listed below.

Baldwin, MI
Branch, MI
Custer, MI
Fountain, MI
Free Soil, MI
Hart, MI
Hastings, MI
Irons, MI
Ludington, MI
Manistee, MI
Mears, MI
Pentwater, MI
Scottville, MI
Shelby, MI
Traverse City, MI
Walhalla, MI
Walkerville, MI



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