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Expertcare

  1. Home Health Care
  2. Michigan
  3. Troy Home Health Care Agencies
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Linda Rhode ★★★★★ 4 months ago

    Enjoy working for this company. They do a great job at matching you with the right consumer and are very flexible with schedules. They take the time to make sure you are happy with your case and explain things thoroughly. Training is very informative.

  • Lucy Sarah ★★★★★ 4 months ago

    I thoroughly enjoy working with my consumers and making a difference in their lives. ExpertCare does a wonderful job at helping anytime you have a question or concern, they take the time to listen. The offer great training as well.

  • Jessica Barnum ★★★★★ 4 months ago

    This company goes above and beyond when trying to locate a CLS/Repsite worker for a family and they keep great communication so every party is aware of the timeline.

  • Penelope Flowers ★★★★★ 4 months ago

    Love the flexibility around other schedules and that they will work with you to find cases to fit.

  • Jency Dickens ★★★★★ 6 months ago

    I don't reccommend anyone working at this place. A bunch of fakes, phonies and snitches. One of the worst places I've ever worked at.

Expertcare Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Expertcare is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was the same as expected and the number that went to the ER without being re-admitted was the same as expected.

Quality of Care:
This
Agency

MI
Begins Patient Care in Timely Manner:

75%

86%
Teaches Patients or Family About their Drugs:

97%

96%
Checks Patients Risk of Falling:

99%

100%
Checks Patient For Depression:

100%

98%
Checks on Patients Flu Shot:

79%

74%
Checks on Patients Pneumonia Shot:

73%

72%
Foot Care For Diabetes Patients:

100%

97%
Checks Patients For Pain:

54%

0%
Treats Patients Pain:

54%

0%
Treats Heart Failure Symptoms:

55%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

63%

0%
This
Agency

MI
Included Treatments to Prevent Bed Sores:

65%

0%
Checked Patients For the Risk of Bed Sores:n/a *

0%
How Often Patients Improved Walking:

57%

61%
How Often Patients Improved Getting Out of Bed:

13%

15%
How Often Patients Improved Bathing:

14%

11%
How Often Patients Had Less Pain Moving Around:n/a *

0%
How Often Patients Breathing Improved:n/a *

0%
How Often Patients Wounds Healed After Operation:

0%

78%
How Often Patients Improved Taking Medication by Mouth:

0%

51%
How Often Patients Had to be Admitted to the Hospital:

24%

14%
How Often Patients Needed Urgent Care From the ER:

8%

11%
* The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Expertcare reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Expertcare to other home care agencies. More Info

Patient Surveys:
This
Agency

MI
Home Health Team Gave Care in a Professional Way:n/a *

88%
Communicated Well With them:n/a *

85%
Discussed Medicines Pain & Home Safety:n/a *

83%
Gave their Home Health Agency a Rating of 9 or 10:n/a *

84%
This
Agency

MI
Would Recommend the Home Health Agency to Friends & Family:n/a *

78%
Completed Surveys:n/a *40,222
Response Rate:n/a *

29%
* No survey results are available for this period.

Cities Served by Expertcare

Expertcare serves ZIP codes that encompass all or part of each of the cities listed below.

Auburn Hills, MI
Belleville, MI
Birmingham, MI
Bloomfield Hills, MI
Center Line, MI
Clarkston, MI
Dearborn, MI
Dearborn Heights, MI
Detroit, MI
Farmington, MI
Fenton, MI
Ferndale, MI
Franklin, MI
Fraser, MI
Hamtramck, MI
Hazel Park, MI
Highland Park, MI
Inkster, MI
Livonia, MI
Madison Heights, MI
Melvindale, MI
Northville, MI
Oak Park, MI
Pontiac, MI
River Rouge, MI
Rochester, MI
Rockwood, MI
Romulus, MI
Saint Clair Shores, MI
Southfield, MI
Southgate, MI
Sterling Heights, MI
Troy, MI
Utica, MI
Warren, MI
Washington, MI
Waterford, MI
Westland, MI
Ypsilanti, MI



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