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Residential Home Health

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Reviews
Overall Rating 4.3 / 5.0 ★★★★★

  • ★★★★★ 5 months ago

    We feel blessed to have found such a great team of home health care workers - PT, OT, ST and nurse (Jason, Lisa, Laura and Anna) - to help mom with her stroke recovery. We feel confident in recommending the services of Residential Home Health.

  • ★★★★★ 4 months ago

    Hospice Service Ratings...Bath aide LaAsia was top of the line! She was reliable and did a great job. She's a five star! The rating of two stars was due to Hospice nursing not being as reliable and because of services being cut back even though Medicare didn't cut back on their daily payments. That's not right. Our first nurse dropped off the face of the earth. The next nurse was a no show for ten days and counting when I had her removed from our service. Our last hospice nurse was better but didn't keep me informed of important service changes and was a no show/no call the last day of her service. To her credit, she called me three days later, apologized and offered to help if I ever needed her. When we were Evaluated by a nurse practitioner , she said " no worries" mom was good for continued hospice service. A few days later our regular nurse said no, she was wrong, and they were still going to discontinue service but extend it a little longer but cut services in half. They changed our bath aide service from twice to once a week. A week later they decreased services in half again to a bath every other week, while they still received daily full Medicare payments . Switching from hospice to their home healthcare services is also frustrating. There is no communication from hospice to homecare even though they said they would take care of it and make it a "smooth transition". No one was being notified of anything. So...I'm on the phone Trying to keep the so called "smooth transition" moving forward. It's Stressful to say the least.... Caring/worrying about my mother is difficult and stressful enough. Hospice made it worse sometimes especially the last month of service. I'm stressed and Unhappy with them. Hoping for a low stress "smooth transition" and good services when homecare starts their care with us....I'm wore out and? Feeling like ? Well it's four weeks later from above review and I'm being charged for a month of equipment rental because I was waiting for the smooth transition. No one told me anything until a bullying supervisor from metro medical eq. Called and is taking away my moms equipment. She now will have no wheelchair, commode , bed, lift, or nebulizer.... Shuck in a chair around the clock with no pot to ...dangerous since she can't walk out of the house in an emergency.

  • ★★★★★ a year ago

    My dad was a patient with the hospice part of Residential x22 weeks before he passed. His nurse was Kim, Apple was his aide, Jeremiah was provided music therapy, Colleen provided massage therapy and Paul provided the much needed spiritual guidance. I am getting ready to refer a patient in need. I cannot say enough about this agency. They are awesome!

  • ★★★★★ a year ago

    The doctor told us my dad had 24 to 48 hours to live if he didn't get a pacemaker. At 93, he opted not to have the surgery, so hospice was needed to weather the coming storm. Residential Hospice had been recommended to us, so our doctor enrolled us before we left his office. The intake nurse came to our home a few hours later to comfort us and order the medications needed for the journey. Each step of the process for the next 40 hours was handled with empathy and professionalism by the hospice team. Since my father's death, the bereavement team has continued to care for me by calling once a month to assist me in any way they can to ensure I take this grief road successfully. The Residential Team has made this difficult process manageable.

  • ★★★★★ a year ago

    As patient advocate for my 88 year old mother, I asked for a referral from the assisted living facility where she was residing, for a trusted Hospice service. I was referred to Residential Hospice. As a family we were very happy with the services that the Residential staff provided. The staff was compassionate and caring, not only for mom but also for our family. We were kept informed of the dying process as she proceed along her journey. Residential turned a stressful time for our family into a very memorable experience that we all are so thankful to have. We would like to thank the staff for all the compassionate words and deeds you provided to our Mother and family. The family of Guernietta Adams

Residential Home Health Services

  •   Nursing Care
  •   Physical Therapy
  •   Occupational Therapy
  •   Speech Pathology
  •   Medical Social
  •   Home Health Aid
  •   Home Care
  •   Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Residential Home Health is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:
This
Agency

MI
Begins Patient Care in Timely Manner:

87%

85%
Teaches Patients or Family About their Drugs:

99%

96%
Checks Patients Risk of Falling:

99%

99%
Checks Patient For Depression:

96%

98%
Checks on Patients Flu Shot:

77%

70%
Checks on Patients Pneumonia Shot:

88%

68%
Foot Care For Diabetes Patients:

95%

96%
Checks Patients For Pain:

65%

0%
Treats Patients Pain:

62%

0%
Treats Heart Failure Symptoms:

71%

0%
Took Doctor Ordered Action to Prevent Bed Sores:

70%

0%
Included Treatments to Prevent Bed Sores:

65%

0%
Checked Patients For the Risk of Bed Sores:

90%

0%
This
Agency

MI
How Often Patients Improved Walking:

59%

57%
How Often Patients Improved Getting Out of Bed:

18%

15%
How Often Patients Improved Bathing:

11%

11%
How Often Patients Had Less Pain Moving Around:

0%

0%
How Often Patients Breathing Improved:

0%

0%
How Often Patients Wounds Healed After Operation:

90%

81%
How Often Patients Improved Taking Medication by Mouth:

59%

52%
How Often Patients Had to be Admitted to the Hospital:

18%

14%
How Often Patients Needed Urgent Care From the ER:

11%

11%
Pageviews Total:

61%

0%
Pageviews From Search Engines:

21%

0%
Pageviews From City Page:

0%

0%
Pageviews From Funnel:

0%

0%

Reviews from Patient Surveys

These Residential Home Health reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Residential Home Health to other home care agencies. More Info

Patient Surveys:
This
Agency

MI
Home Health Team Gave Care in a Professional Way:

88%

88%
Communicated Well With them:

86%

85%
Discussed Medicines Pain & Home Safety:

84%

83%
Gave their Home Health Agency a Rating of 9 or 10:

84%

83%
This
Agency

MI
Would Recommend the Home Health Agency to Friends & Family:

79%

78%
Completed Surveys:33841,739
Response Rate:

29%

30%

Cities Served by Residential Home Health

Residential Home Health serves ZIP codes that encompass all or part of each of the cities listed below.

Ada, MI
Addison, MI
Adrian, MI
Akron, MI
Alger, MI
Algonac, MI
Allegan, MI
Allen Park, MI
Allendale, MI
Allenton, MI
Alma, MI
Almont, MI
Alto, MI
Ann Arbor, MI
Applegate, MI
Armada, MI
Ashley, MI
Attica, MI
Auburn, MI
Auburn Hills, MI
Avoca, MI
Bancroft, MI
Bannister, MI
Barryton, MI
Bath, MI
Bay City, MI
Beaverton, MI
Belding, MI
Belleville, MI
Bellevue, MI
Belmont, MI
Bentley, MI
Berkley, MI
Birch Run, MI
Birmingham, MI
Blanchard, MI
Bloomfield Hills, MI
Brant, MI
Breckenridge, MI
Bridgeport, MI
Brighton, MI
Britton, MI
Brooklyn, MI
Brown City, MI
Burt, MI
Burton, MI
Byron, MI
Byron Center, MI
Caledonia, MI
Canton, MI
Capac, MI
Carleton, MI
Caro, MI
Carrollton, MI
Carson City, MI
Carsonville, MI
Casco, MI
Cass City, MI
Cedar Springs, MI
Cement City, MI
Center Line, MI
Charlotte, MI
Chelsea, MI
Chesaning, MI
Clare, MI
Clarkston, MI
Clarksville, MI
Clawson, MI
Clayton, MI
Clifford, MI
Clinton, MI
Clinton Township, MI
Clio, MI
Coleman, MI
Columbiaville, MI
Columbus, MI
Commerce Township, MI
Comstock Park, MI
Concord, MI
Conklin, MI
Coopersville, MI
Coral, MI
Corunna, MI
Croswell, MI
Crystal, MI
Dansville, MI
Davisburg, MI
Davison, MI
Dearborn, MI
Dearborn Heights, MI
Deckerville, MI
Deford, MI
Detroit, MI
Dewitt, MI
Dexter, MI
Dimondale, MI
Dorr, MI
Dryden, MI
Dundee, MI
Durand, MI
Eagle, MI
East China, MI
East Lansing, MI
Eastpointe, MI
Eaton Rapids, MI
Ecorse, MI
Edmore, MI
Elsie, MI
Elwell, MI
Emmett, MI
Essexville, MI
Fair Haven, MI
Fairgrove, MI
Farmington, MI
Farwell, MI
Fennville, MI
Fenton, MI
Fenwick, MI
Ferndale, MI
Flat Rock, MI
Flint, MI
Flushing, MI
Fort Gratiot, MI
Fostoria, MI
Fowler, MI
Fowlerville, MI
Frankenmuth, MI
Franklin, MI
Fraser, MI
Freeland, MI
Freeport, MI
Gaines, MI
Garden City, MI
Gladwin, MI
Goodells, MI
Goodrich, MI
Gowen, MI
Grand Blanc, MI
Grand Haven, MI
Grand Ledge, MI
Grand Rapids, MI
Grandville, MI
Grant, MI
Grass Lake, MI
Greenville, MI
Gregory, MI
Grosse Ile, MI
Grosse Pointe, MI
Hadley, MI
Hamilton, MI
Hamtramck, MI
Harper Woods, MI
Harrison, MI
Harrison Township, MI
Hartland, MI
Haslett, MI
Hastings, MI
Hazel Park, MI
Hemlock, MI
Henderson, MI
Highland, MI
Highland Park, MI
Holland, MI
Holly, MI
Holt, MI
Hope, MI
Hopkins, MI
Horton, MI
Howard City, MI
Howell, MI
Hubbardston, MI
Hudson, MI
Hudsonville, MI
Huntington Woods, MI
Ida, MI
Imlay City, MI
Inkster, MI
Ionia, MI
Ithaca, MI
Jackson, MI
Jasper, MI
Jeddo, MI
Jenison, MI
Jeromesville, OH
Kalkaska, MI
Kawkawlin, MI
Keego Harbor, MI
Kingston, MI
Laingsburg, MI
Lake, MI
Lake Odessa, MI
Lake Orion, MI
Lakeland, MI
Lakeview, MI
Lansing, MI
Lapeer, MI
Lennon, MI
Leonard, MI
Leslie, MI
Lexington, MI
Lincoln Park, MI
Linden, MI
Linwood, MI
Livonia, MI
Lowell, MI
Lyons, MI
Macomb, MI
Madison Heights, MI
Manchester, MI
Maple Rapids, MI
Marine City, MI
Marlette, MI
Marne, MI
Martin, MI
Marysville, MI
Mason, MI
Mayville, MI
Mecosta, MI
Melvin, MI
Melvindale, MI
Memphis, MI
Merrill, MI
Metamora, MI
Michigan Center, MI
Middleton, MI
Middleville, MI
Midland, MI
Milan, MI
Milford, MI
Millington, MI
Monroe, MI
Montrose, MI
Morley, MI
Morrice, MI
Mount Clemens, MI
Mount Morris, MI
Mount Pleasant, MI
Muir, MI
Mulliken, MI
Munith, MI
Muskegon, MI
Nashville, MI
New Baltimore, MI
New Boston, MI
New Haven, MI
New Hudson, MI
New Lothrop, MI
Newaygo, MI
Newport, MI
North Branch, MI
North Street, MI
Northville, MI
Norvell, MI
Novi, MI
Nunica, MI
Oak Park, MI
Oakland, MI
Oakley, MI
Okemos, MI
Olivet, MI
Omer, MI
Onondaga, MI
Onsted, MI
Orleans, MI
Ortonville, MI
Otisville, MI
Ovid, MI
Owosso, MI
Oxford, MI
Parma, MI
Peck, MI
Perrinton, MI
Perry, MI
Petersburg, MI
Pewamo, MI
Pierson, MI
Pinckney, MI
Pinconning, MI
Pleasant Lake, MI
Pleasant Ridge, MI
Plymouth, MI
Pontiac, MI
Port Huron, MI
Port Sanilac, MI
Portland, MI
Potterville, MI
Ravenna, MI
Ray, MI
Redford, MI
Reese, MI
Remus, MI
Rhodes, MI
Richmond, MI
River Rouge, MI
Riverdale, MI
Riverview, MI
Rives Junction, MI
Rochester, MI
Rockford, MI
Rockwood, MI
Rogers City, MI
Romeo, MI
Romulus, MI
Rosebush, MI
Roseville, MI
Royal Oak, MI
Saginaw, MI
Saint Charles, MI
Saint Clair, MI
Saint Clair Shores, MI
Saint Helen, MI
Saint Johns, MI
Saint Louis, MI
Salem, MI
Saline, MI
Sand Lake, MI
Sandusky, MI
Sanford, MI
Saranac, MI
Saugatuck, MI
Shelbyville, MI
Shepherd, MI
Sheridan, MI
Sidney, MI
Silverwood, MI
Six Lakes, MI
Smiths Creek, MI
Snover, MI
South Haven, MI
South Lyon, MI
South Rockwood, MI
Southfield, MI
Southgate, MI
Sparta, MI
Spring Arbor, MI
Spring Lake, MI
Springport, MI
Standish, MI
Stanton, MI
Stanwood, MI
Sterling Heights, MI
Stockbridge, MI
Sumner, MI
Sunfield, MI
Swartz Creek, MI
Taylor, MI
Tecumseh, MI
Tipton, MI
Trenton, MI
Troy, MI
Trufant, MI
Twin Lake, MI
Utica, MI
Vassar, MI
Vermontville, MI
Vernon, MI
Vestaburg, MI
Walled Lake, MI
Warren, MI
Washington, MI
Waterford, MI
Wayland, MI
Wayne, MI
Webberville, MI
Weidman, MI
West Bloomfield, MI
West Branch, MI
West Olive, MI
Westland, MI
Westphalia, MI
Wheeler, MI
White Lake, MI
Whitehall, MI
Whitmore Lake, MI
Williamston, MI
Willis, MI
Wixom, MI
Woodland, MI
Wyandotte, MI
Wyoming, MI
Yale, MI
Ypsilanti, MI
Zeeland, MI



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